Fixed term NPD Manager

2 weeks ago

Barnsley, United Kingdom BetterYou Ltd Full time
Job Description

Fixed Term NPD Manager

18 month contract

Circa £45-£50K

Barnsley

Full time, Hybrid working



Who are we?


We’re BetterYou, a multi-award-winning, B-Corp certified health company, on a mission to fill the gaps left by modern diets and lifestyles with smart nutritional support.


The brand is rooted in science, we pioneered the development of vitamin oral sprays and topical magnesium, designing a range of products to overcome the absorption challenges experienced with traditional tablet and capsule supplementation.


Why BetterYou?


·      We’re the UK’s No.1 vitamin oral spray and transdermal magnesium brand

·      Over 3 million people trust us with their health and wellness needs

·      You can find us in all major retailers in the UK, and in large US retailers

·      We sell 7 products every minute, worldwide

·      We have over 15 years of development experience

·      Our products have been featured in 23 published clinical studies

·      We only use planet-friendly plastics in our products, we’re planting thousands of trees and we’ve eradicated palm oil and their derivatives across all our products

·      We have over 40,000 reviews from happy customers.


We have ambitious plans to deliver on our vision and we need a gold-standard team to help us bring our products to more people, worldwide.


The Opportunity


This is an 18 month fixed term contract to cover maternity leave with a period of handover and back.


The main purpose of the NPD Manager role is to own and develop the innovation pipeline in line with the business needs. You will be creating briefs with innovation ideas, based on consumer data and market trends.  


The NPD Manager will bring products to life from concept through to launch. You will work alongside other teams in and outside of the business, including production, quality, regulatory, marketing, sales, supply chain and contract manufacturers.


What will you get up to?

·      Identification of innovation opportunities by staying on top of ingredient trends and consumer needs.

·      Development and implementation of the 3-4 year innovation pipeline – including alignment of key stakeholders (CEO and Directors).

·      Value engineering existing formulations to deliver improved profit margins without compromising on efficacy or consumer product satisfaction.

·      Reformulating when ingredients discontinued, ensuring previous quality, efficacy and profitability requirements are met.

·      Support the wider team with product training and innovation days.

·      Work with the contract manufacturer lab development teams to develop samples by providing them with a comprehensive brief.

·      Carry out competitor product analysis, market research analysis and clinical research reviews to support product development.

·      Champion recipe creation and all documentation throughout the concept-to-launch process- including recipes, submission forms, QAS/ CQMs, launch folders, and factory paperwork.

·      Responsible for sourcing new ingredients, fit for purpose for the design, customer, country and site requirements, and costs. Be the first point of contact for basic information such as specification, MOQ and lead times during the development process before handing over to supply chain.

·      Research new ways to produce and improve the quality and stability of products, developing protocols in tandem with the quality manager.

·      Drive cross-departmental working through all stages of the NPD process in line with the stage gate process.

·      Understand what is legally required as part of a product information file (PIF) and collate documents to create PIFs where necessary.

·      Responsible for artwork checks using Asana software in line with country-specific legal requirements

·      Be the Responsible Person in keeping the CPNP and SCNP portals up to date for all cosmetic products.

·      Keeping up to date with changes to legislations in key markets and ensuring product formulations and packaging reflect those amendments – UK, EU and US.


Who do we need?

·      BSc degree in biology, biomedical sciences or nutrition.

·      Minimum 4 years’ experience in nutritional industry.

·      Formulation experience of nutritional supplements required.

·      Formulation experience of cosmetic products advantageous but not necessary.

·      Lab experience not necessary, but preferable.

·      Confident and comfortable with presenting, sharing ideas, listening to feedback and engaging with customers to better understand the customer experience as part of the development process.

·      Self-motivating, being able to work independently and as part of a team.

·      Excellent time management and project management skills.


What’s in it for you?

In return, you’ll work in a motivating environment with like-minded, passionate individuals, plus;

·      28 day's holiday (excluding Bank holidays) - you’ll work hard at BetterYou and it’s fast paced, but you’ll be rewarded with plenty of time to recharge 

·      Holiday buy scheme

·      Summer working policy – 12.30pm Friday finish during the 4 summer months to kickstart your summer weekends in style

·      Wellness programme and benefits, including quarterly office massages and vouchers for remote staff

·      Annual BetterYou day off – for your birthday, anniversary or just to lay in

·      Up to 12 days per year for volunteering/charitable causes of your choice

·      Personal performance related bonus scheme

·      Enhanced Employer Pension contribution of up to 5%

·      Childcare vouchers

·      Enhanced maternity, paternity and adoption leave - to spend quality time with family

·      Private healthcare scheme via Health Shield – cash back plan, 24/7 Counselling, Online Wellbeing portal, Legal & Financial support and Mental Health & Wellbeing app

·      Employee Assistance Program

·      Life insurance 2x annual salary

·      Cycle to work scheme

·      Generous monthly product allowance

·      50% friends and family product discount

·      Employee engagement program/surveys – you ask, feedback and we listen

·      Employee electric car scheme with free onsite charging pods

·      Free parking

·      Environmentally focussed and dedicated business – one tree planted for every e-commerce order, working towards B-Corp status, carbon offsetting, and carbon neutral to name a few

·      Company socials, including strategic offsites and a cracking Christmas party


If you enjoy working within a fast-paced environment and have a genuine interest in health and wellness, we'd love to hear from you.







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