Customer Service Account Handler
3 weeks ago
We are partnered with a market leading fire and security services business - growing organically and through acquisition, the strategic direction is set - carving a carbon-neutral path through the industry and being the best in their sector.
It's an exciting time to join the business as their new Customer Service Account Handler, being part of a close-knit and friendly team and being a pivotal part of the company's ongoing success in providing the best service to their clients.
Key Responsibilities:
- Working closely with clients and engineers to book planned maintenance, remedial works and additional tasks.
- Ensure these works are completed within deadlines and commercially correct.
- Support with the administration and provision of Risk Assessments & Method Statements.
- Ensure that all emergency call-outs are attended within set timescales.
- Build and maintain strong client relationships, being an advocate for the business values and positive reputation.
- Deliver prompt service and manage any queries effectively, escalate any issues immediately to the Team Leader to avoid complaints.
- Detailed administration and record keeping.
To Be Successful:
- Strong computer skills.
- Excellent written and oral communication to a wide range of stakeholders.
- Naturally ambitious and organised.
- Previous experience in a customer service environment - we can teach you everything else
- Genuine team player that can use their own initiative.
- Capacity to learn.
There is a wealth of opportunity within the business providing you arrive with a positive attitude and solid work ethic. As the company continues its growth journey - you'll be in the drivers seat of your own career path being supported by a brilliant team.
For more information of a confidential conversation, email Natalie - today.
WE CAN ONLY ACCEPT APPLICATIONS FROM CANDIDATES THAT HAVE CURRENT ELIGIBILITY TO LIVE AND WORK IN THE UK.
-
Customer Service Account Handler
6 months ago
Gillingham, United Kingdom Senseco Systems Limited Full time**_Salary range based on experience and position (Account Handler/Senior)_** We are seeking a Customer Service Account Handler and Senior Customer Service Account Handler to join our dynamic service team. This is an excellent opportunity with a well-defined career progression path. Once you have demonstrated competence in the role, you will have the chance...
-
Customer Service Account Handler
3 months ago
Gillingham, United Kingdom Senseco Systems Limited Full timeSalary range based on experience and position (Account Handler/Senior)We are seeking a Customer Service Account Handler and Senior Customer Service Account Handler to join our dynamic service team. This is an excellent opportunity with a well-defined career progression path. Once you have demonstrated competence in the role, you will have the chance to...
-
Customer Service Account Handler
5 months ago
Gillingham, United Kingdom Senseco Systems Limited Full timeThe Customer Service Account Handler will primarily respond to the service requests of Senseco client base, within the Fire and Security System Industry. The Customer Service Account Handler will provide a robust service provision, liaising with both clients and the engineering Team. Key Responsibilities of the Customer Service Account Handler (but not...
-
Customer Service Account Handler
5 months ago
Gillingham, United Kingdom Senseco Systems Limited Full time**Senseco Systems Limited** Based in Kent, Senseco Systems is the UK's industry-leading, independent fire and security specialist. We are renowned for our expertise in the design, supply, installation, commissioning and maintenance of fire, suppression, voice, security and integrated systems. Our name SensEco stands for: - \"Sense\" as fire and security...
-
Customer Service Account Handler
4 weeks ago
Gillingham, United Kingdom Spencer - Richardson Full timeWe are partnered with a market leading fire and security services business - growing organically and through acquisition, the strategic direction is set - carving a carbon-neutral path through the industry and being the best in their sector. It's an exciting time to join the business as their new Customer Service Account Handler, being part of a close-knit...
-
Customer Service Account Handler
1 month ago
Gillingham, United Kingdom Spencer - Richardson Full timeWe are partnered with a market leading fire and security services business - growing organically and through acquisition, the strategic direction is set - carving a carbon-neutral path through the industry and being the best in their sector. It's an exciting time to join the business as their new Customer Service Account Handler, being part of a close-knit...
-
Customer Service Account Handler
1 month ago
Gillingham, United Kingdom Spencer - Richardson Full timeWe are partnered with a market leading fire and security services business - growing organically and through acquisition, the strategic direction is set - carving a carbon-neutral path through the industry and being the best in their sector. It's an exciting time to join the business as their new Customer Service Account Handler, being part of a close-knit...
-
Customer Service Account Handler Professional
3 weeks ago
Gillingham, Kent, United Kingdom Senseco Systems Limited Full timeAbout the Role:We are seeking a Customer Service Account Handler to join our dynamic service team at Senseco Systems Limited. This is an excellent opportunity with a well-defined career progression path. The ideal candidate will have a proven track record of delivering high-quality customer service and will be able to build strong relationships with...
-
Customer Service Account Handler
3 weeks ago
Gillingham, Kent, United Kingdom Spencer - Richardson Full timeWe are partnered with a market leading fire and security services business - growing organically and through acquisition, the strategic direction is set - carving a carbon-neutral path through the industry and being the best in their sector. It's an exciting time to join the business as their new Customer Service Account Handler, being part of a...
-
Commercial Account Handlers
6 months ago
Gillingham, United Kingdom CKB Recruitment Full timeWe are currently recruiting for a well-known Insurance Brokers, with a leading presence across the South of England, who are part of a leading player in the UK insurance market. They are now looking to add a couple of ambitious Commercial Account Handlers to their team in Gillingham (Dorset). With both sitting under different Execs/Directors here. They are a...
-
Service Delivery Coordinator
2 weeks ago
Gillingham, Kent, United Kingdom Spencer - Richardson Full timeOverviewSpencer-Richardson has partnered with a leading fire and security services business to fill the role of Customer Service Account Handler.
-
Customer Service Representative
1 month ago
Gillingham, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Gillingham, UK. As the first point of contact, you will handle incoming queries, provide accurate information, and resolve issues efficiently.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide product and service...
-
Customer Service Representative
3 days ago
Gillingham, Kent, United Kingdom ENGINEERINGUK Full timeJob Title: Customer Service RepresentativeWe're seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. This role involves working early mornings, ensuring that our customers receive exceptional service from the moment they step into our store.The estimated salary for this position is £10.50-£11.00 per...
-
Service Coordinator
4 weeks ago
Gillingham, United Kingdom Senseco Systems Limited Full timeThe Service Coordinator is responsible for responding to the service requests of Senseco client base, within the Fire and Security System Industry. They will learn how to carry out the roles and responsibilities of the Contract Administrator and the Account Handler.Key Responsibilities of the Service Coordinator (but not limited to):Responsible for the...
-
Customer Service Representative
2 months ago
Gillingham, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Gillingham, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...
-
Customer Service Representative
2 months ago
Gillingham, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Gillingham, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...
-
Customer Service Advisor
5 months ago
Gillingham, United Kingdom Jewson Full timeAre you based in the **Gillingham **area? Do you have a passion for working with people? **Jewson, **a leading building materials distributor in Northern Europe, is on the hunt for a **Customer Service Advisor** who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career...
-
Customer Service Account Coordinator
3 weeks ago
Gillingham, Kent, United Kingdom Spencer - Richardson Full timeJob DescriptionWe are partnered with a leading fire and security services business that is growing organically and through strategic acquisitions. The company is carving a carbon-neutral path through the industry and striving to be the best in its sector.This role offers a unique opportunity to join a close-knit and friendly team as a pivotal part of the...
-
Customer Service Representative
5 months ago
Gillingham, United Kingdom Henry Schein Full timeJob Description - Job Title: Customer Service Representative - Department: Customer Service - Reports To: Customer Service Manager - Location: Gillingham - flexible - Overview: - Giving our customers an exceptional Henry Schein experience is what drives our Customer Service team. Our representatives are passionate about listening to our customer’s needs...
-
Customer Service Representative
6 months ago
Gillingham, United Kingdom Henry Schein Full timeJob Description - Job Title: Customer Service Representative - Department: Customer Service - Reports To: Customer Service Manager - Location: Gillingham - hybrid - Overview: - Giving our customers an exceptional Henry Schein experience is what drives our Customer Service team. Our representatives are passionate about listening to our customer’s needs and...