Scheduler

2 months ago


Reading, United Kingdom CV-Library Full time

JL Facilities are currently assisting a long standing client in their search for an experienced scheduler / co-ordinator. Our client is a UK wide Air Conditioning business who have had massive success in 2024 and with 2025 already looking better the need to improve and grow their team is now upon us.

This role has become available due to even more contract wins and a significant growth on their engineer side. They possess an enviable reputation of developing their staff and also retaining them.

ROLE: Scheduler / Co-Ordinator

LOCATION: Reading

SALARY: £29,000 – Working Monday to Friday Days, Office based.

MAIN DUTIES

· Provide support to our clients, engineers, suppliers and sub-contractors

· Receive and respond to inbound calls/emails from clients, colleagues, engineers, suppliers, and sub-contractors

· Liaise with customers providing timely updates of job statuses

· Update the system with appropriate information from clients, engineers, suppliers and subcontractors

· Plan and monitor engineers’ workloads

· Scheduling and Booking: Responsible for scheduling visits for our smaller-scale customers in the engineer diary and ensuring proper booking out of appointments to optimize service delivery.

· Undertake General helpdesk admin duties, processing of small-medium remedial repair orders and spare parts

· Generate and issue purchase orders to suppliers and subcontractors in a timely fashion

· Generate and issue Invoices for completed work, ensuring accuracy and compliance

· Monitor and manage operational KPIs to achieve SLAs

You will of ideally worked within an FM business and have a general understanding of Air Conditioning Engineers, Contracts and the way that they work.

To apply for the role please follow the onscreen instructions


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