Relief Manager

Relief Manager - West Midlands
£55,000 + Car Allowance
West Midlands

Benefits:

You will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Home Manager we will invest in you and you will enjoy additional support and benefits including:
• Paid Enhanced DBS/PVG
• Free uniform
• Company pension scheme
• 28 days annual leave inclusive of bank holidays
• Life assurance cover for all colleagues
• Award-winning learning and development and support to achieve qualifications
• GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
• An opportunity to learn from experienced colleagues as part of an outstanding and committed team
• Colleague discounts - Access to over 1600 high street discounts including carefully selected discount partners
• Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
• First-rate working environment in a purpose-built luxury home
• Free onsite car parking and close to local transport links
• Refer a friend scheme

• Key Responsibilities & Accountabilities Ensures Residents' care and welfare is prioritised, championing Resident well-being, safety and quality of life at all times.
• Leads the Home team to establish and deliver the vision and development plan for their home. Ensures regulatory compliance standards are met through robust quality assurance monitoring with effective and timely processes in place to improve services and respond swiftly to regulatory feedback.
• Strives to achieve standards beyond regulatory compliance. Is fully compliant with Cornerstone and promotes its use to drive performance of the Home and the team.
• Adheres to policies, process, system and reporting requirements and reports back any enhancements needed to develop these.
• Identifies and acts quickly to address service deficits in order to protect Residents, quality of service, commercial interest and reputation of my client in agreement with Regional Director / Area Director.
• Ensures kindness and person-centred care is embedded in the home and that clear systems and processes are in place to monitor outcomes for residents and improve all aspects of quality if care and quality of life.
• Ensures the physical environment of the homes is well maintained, meets Residents' needs, and compliant with all legislative requirements.
• Manages relationships successfully with Residents, their families and people within the local community and networks to enhance the reputation of my client.
• Develops relationships with external professionals to enhance the home's reputation and build occupancy.

Company Values:

My client wants to attract, recruit, and retain its people, on the basis that their individual values and behaviours align with their values .
1. Kindness - We are kind to everyone we care for, work with or meet
2. Integrity - We do what we say, keep our promises, and acknowledge any errors.
3. Essential - We prioritise what is important and then focus on those tasks.
4. Simplest - We are clear and straightforward in our communication.
5. Best Value - We focus on tasks that offer real value and look for the best value in everything we do. It is these values based behaviours and competencies that will be measured during recruitment and selection and performance development reviews (Ascent).

If you would like to apply for this role, please contact Ben Cowton @ Purosearch on (phone number removed) or email (url removed)