Customer Service Coordinator

2 months ago


Colnbrook, United Kingdom CV-Library Full time

Customer Service Clerk

Location: Colnbrook

Hours: Full time, weekly shift - 7.30 to 16.30, shift - 8.30 to 17.30, shift – 9.30-18.30, shift - 11.30 to 20.00

Fully Office Based

Salary: £24,000 to £27,000 pro rata

Benefits include:

* Flexibility in working hours - with scope for hours to increase as the role grows

* Competitive salary

* Opportunity for growth within the company.

* Company Pension dependent on rules and regulations

* BUPA Listening Ear

* Access to training course]Free Tea, Coffee and Soft drinks

* Free Parking

* 25 days holiday per annum, plus bank holidays

Due to the ongoing growth of the business, we full time role for customer service coordinator to join the team in our Colnbrook office. You’ll be passionate about the customer experience and motivated to work with others to deliver a best-in-class customer service experience. You’ll be computer literate and capable of multi-tasking in a fast-paced environment. Your enthusiasm to find and fix problems will be where you excel, with clear communication skills to keep others informed whilst being accountable, diligent and always working with your team to deliver the perfect experience for all customers.

Key Responsibilities:

* Excellent interpersonal and active listening skills.

* Clear communication skills and a strong command of the English language.

* Multitasking skills and good organizational abilities.

* Listen carefully and understand customers’ circumstances and needs.

* Answering all customer queries/bookings via Phone, Email, and internet.

* Be proactive in resolution of any queries, dealing with both internal and external customers

* To achieve your individual daily targets as set by the Customer Service Manager.

* Chasing delivery reports as to keep clients informed on their deliveries..

* Assist with receiving and processing shipments.

Requirements:

* Confident telephone manner.

* Strong written, listening and verbal communication at all levels.

* Accurate attention to detail.

* Excellent customer service – ability to provide solutions.

* Computer literate.

* Excellent administrative and strong organizational skills.

Next Steps
If you're ready to take on a rewarding role where your contributions will make a difference, apply now Contact Hiten via call (phone number removed)



  • Colnbrook, United Kingdom CV-Library Full time

    Customer Service Coordinator - Part-Time Location: Colnbrook Hours: Part-time, 5 hours per day (Monday to Friday Flexible hours between 09:30-18:00) Fully Office Based Salary: £15,500 to £17,500 pro rata Benefits include: Flexibility in working hours - with scope for hours to increase as the role grows Competitive salary Opportunity for growth...

  • Customer Services

    6 months ago


    Colnbrook, United Kingdom Sheridan Ward Recruitment Full time

    Colnbrook Customer Services £30k per year Full time / Permanent Job description Customer Services £30,000 Colnbrook Due to location must own a car and drive We are delighted to be working with our wonderful client based in Colnbrook who are looking for a Customer Service Representative to join their team. They are looking for an individual who has...


  • Colnbrook, United Kingdom ASL Personnel Full time

    A new role has arisen with one of our Colnbrook clients for a Art Work Customer Service Coordinator, to support the expand growing high value works of Art section Department. **Mon - Fri 9am - 5.30pm** Role will involve General administration of the Art work Section, Data Entry in NetFreight operational system Assisting in customs documentation (export...


  • Colnbrook, Slough, United Kingdom ASL Personnel Ltd Full time

    Trainee Import Key Account Coordinator Role:ASL Personnel Ltd is looking for a talented and ambitious individual to take on the role of a Trainee Import Key Account Coordinator. This is an excellent opportunity to develop your skills and knowledge in logistics and freight forwarding while working in a dynamic and supportive team environment.Job Duties and...


  • Colnbrook, United Kingdom Alpi UK Ltd Full time

    Due to increased global growth, we are seeking a **Customs Reclaims Coordinator** to be part of our Customs team within the **London Heathrow office** of Alpi UK Ltd. You will coordinate Customs Reclaims Activities for Alpi UK and assist on Customs Operations. **Woking Hours**: Monday - Friday 8.30am - 5.30pm (inclusive of one-hour unpaid lunch). This...


  • Colnbrook, United Kingdom Lincoln Maritime Full time

    Do you have experience within the Freight Forwarding/Logistics industry ? Do you have strong Import/Export/Customs/Internal Sales experience. Could you be looking for a new challenge or the next step in your career **Customer Service/Documentation Agent, Immediate Opening at Colnbrook SLOUGH SL3 0HJ**: **Customer Service/Documentation agent responsibilities...

  • Airfreight Coordinator

    2 months ago


    Colnbrook, United Kingdom CV-Library Full time

    Air Freight Coordinator – Colnbrook - £30,000 to £33000 Air Freight Coordinator – Colnbrook – Package Overview * Monday – Friday, 8.30am – 5.30pm * This role is office based. * Parking on site, Pension * After one year’s service company contributions increase 9% for the Group personal Pension...


  • Colnbrook, United Kingdom CV-Library Full time

    Senior Operations Coordinator – Colnbrook £40,000 to £46,000 Senior Operations Coordinator – Package Overview: * Basic Salary £40,000 to £46,000 Per Annum (depending on experience and qualifications, negotiable) * Full-time (09:00 to 17:00) * Excellent progression and training opportunities * Parking on site,...

  • Airfreight Coordinator

    2 months ago


    Colnbrook, United Kingdom Get Staff Full time

    Air Freight Coordinator – Colnbrook - £30,000 to £33000Air Freight Coordinator – Colnbrook – Package Overview * Monday – Friday, 8.30am – 5.30pm * This role is office based. * Parking on site, Pension * After one year’s service company contributions increase 9% for the Group personal Pension Plan. * After one year’s service employees are...


  • Colnbrook, United Kingdom Get Staff Full time

    Senior Operations Coordinator – Colnbrook £40,000 to £46,000Senior Operations Coordinator – Package Overview: * Basic Salary £40,000 to £46,000 Per Annum (depending on experience and qualifications, negotiable) * Full-time (09:00 to 17:00) * Excellent progression and training opportunities * Parking on site, PensionSenior Operations Coordinator –...


  • Colnbrook, Slough, United Kingdom ASL Personnel Ltd Full time

    Job Title: Logistics Coordinator TraineeAbout ASL Personnel Ltd:We are a leading recruitment agency specializing in logistics and transportation services. Our team is dedicated to providing excellent customer service and managing import operations for our clients.Job Description:This is an exciting opportunity for a Trainee Import Key Account Coordinator to...


  • Colnbrook, United Kingdom CV-Library Full time

    Gleesons has been partnered with a Global Freight business looking for a Air Coordinator. This Opportunity would be best fitted to a professional looking to further grow their career in a well established business. Job Title: Air Coordinator Locations: Colnbrook Duties: Effectively manage service operations, supply information, and generate quotes for...


  • Colnbrook, United Kingdom CV-Library Full time

    Customs Clearance Clerk £30,000-£35,000 + Mon-Fri + Training + Progression + Benefits Slough, Berkshire Are you a Customs Clearance Clerk or similar, with a Freight or Logistics background, looking to step into a varied role within an International Logistics company who will invest in your learning & development, as well as offer progression...


  • Colnbrook, United Kingdom WR Logistics Full time

    Air Freight Coordinator - Colnbrook - Up to £30,000Our client is looking for an Air Freight Coordinator to join their team in Colnbrook due to organic growth as a business.The Air Freight Coordinator will be required to co-ordinate all Air freight activities from start to finish.Job Type: Permanent Days/Hours: Monday to Friday - 8:30am to 17:30pm (one hour...


  • Colnbrook, United Kingdom CV-Library Full time

    Air Freight Coordinator - Colnbrook - Up to £30,000 Our client is looking for an Air Freight Coordinator to join their team in Colnbrook due to organic growth as a business. The Air Freight Coordinator will be required to co-ordinate all Air freight activities from start to finish. Job Type: Permanent Days/Hours: Monday to Friday - 8:30am to...


  • Colnbrook, United Kingdom Gleeson Recruitment Group Full time

    Gleesons has been partnered with a Global Freight business looking for a Air Coordinator. This Opportunity would be best fitted to a professional looking to further grow their career in a well established business.Job Title: Air CoordinatorLocations: ColnbrookDuties:Effectively manage service operations, supply information, and generate quotes for Air...


  • Colnbrook, Slough, United Kingdom WR Logistics Full time

    Job Title: Freight Operations CoordinatorJob Summary: We are seeking a skilled Freight Operations Coordinator to manage the day-to-day bookings of worldwide freight shipments.Key Responsibilities:* Manage the day-to-day bookings of worldwide freight shipments* Invoice jobs on completion* Extensive supplier liaison and negotiation* Internal liaison with the...


  • Colnbrook, United Kingdom Gleeson Recruitment Group Full time

    Gleesons has been partnered with a Global Freight business looking for a Air Coordinator. This Opportunity would be best fitted to a professional looking to further grow their career in a well established business.Job Title: Air CoordinatorLocations: ColnbrookDuties:Effectively manage service operations, supply information, and generate quotes for Air...


  • Colnbrook, United Kingdom Gleeson Recruitment Group Full time

    Job Description Gleesons has been partnered with a Global Freight business looking for a Air Coordinator. This Opportunity would be best fitted to a professional looking to further grow their career in a well established business. Job Title: Air Coordinator Locations: Colnbrook Duties: Effectively manage service operations, supply information, and generate...


  • Colnbrook, United Kingdom Gleeson Recruitment Group Full time

    Gleesons has been partnered with a Global Freight business looking for a Air Coordinator. This Opportunity would be best fitted to a professional looking to further grow their career in a well established business.Job Title: Air CoordinatorLocations: ColnbrookDuties:Effectively manage service operations, supply information, and generate quotes for Air...