Mortgage Administrator

1 month ago

London, United Kingdom CV-Library Full time

Trainee Mortgage Administrator

Office Location: Central London. This role will be remote though you will be expected to attend quarterly meetings in London which are 1-day events.

Hours: Mon-Fri 9-5:30

Salary: £26K - £28,500K DOE

My client is an established, successful HNW Independent Mortgage brokerage who are currently keen to recruit a Trainee Mortgage Administrator due to natural growth.

Responsibilities and Duties:

* Communicate and establish courteous relationships with clients

* Chase appropriate paperwork from client to complete mortgage applications

* In association with the wider admin team, manage all mortgage cases from submission to offer stage and deal with post-offer admin and the progression of cases through to completion

* Liaise with Insurance Providers, Clients, Lenders, Solicitors, Surveyors and GP Surgeries, dealing with their queries concerning Mortgage, Life & General Insurance applications

* Ensure that all the required case documentation is forwarded to the Life Insurance Providers, Lenders and Solicitors

* Contribute to the updating of templated suitability letters as required for all relevant cases

* Dealing with daily tasks set on the CRM System making sure all records are fully updated and managed accordingly and within the timeframes set

* Complete File Checks and adhere to Compliance standards and ensure that all files are completed to a compliant standard in line with company standards and FCA regulations

* Maintain a good relationship and work as a team helping and supporting brokers and the administration team

* Ability to manage your own number of cases and workload prioritising where required

Skills & Experience:

* You must be organised, have a strong work ethic and be a committed team player who is passionate about delivering an exceptional client experience

* Highly Organised and able to apply a structured approach to administrative processes

* Highly competent in using a range of electronic systems & software

* Ability to work remotely

* Previous experience in a similar role is essential

* Familiarity with a range of Mortgage lenders and their requirements

Desirable:

* Experience of keying Mortgage/ Protection applications once file check has been completed and the case is fully compliant to proceed

* Ambition to assist in a junior Paraplanning role alongside Administration duties

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