Supplier Relationship Analyst

3 weeks ago

Manchester, United Kingdom CV-Library Full time

Supplier Relationship Analyst

If you have good analytical skills, are a self-starter and interested in joining an establish and dynamic team that offers great career development? This may be the role for you

This role sits within a Procurement team of a fast growing Insurance company. 

Job Purpose:

Working in partnership with our supplier’s representatives, colleagues, and other key internal stakeholders, responsible for improving and optimising the value creation from our suppliers as well as providing a level of service assurance and governance.  Actions ensure that key third party suppliers are being governed appropriately, allowing the business to operate effectively and achieve its strategic goals.

This is a hybrid role where you will be required to work in our Manchester office one day a week.

Key Accountabilities and Responsibilities:

Building and maintaining positive and productive relationships with suppliers, continually driving value, and ensuring alignment to internal objectives.

Working with internal teams to understand current activity, focus, and priorities; translating to suppliers and influencing accordingly. Acting as the conduit between internal and external teams.

Ensuring SLA obligations within contracts are understood and adhered to on an ongoing basis and supported by detailed evidence (reports, meetings, and minutes).

Chairing and attending regular Relationship Management Reviews, both internal and external.

Acting as a point of escalation for supplier issues and relationship queries along with prioritising, addressing, and communicating resulting actions appropriately as necessary.

Engaging in a culture of continuous improvement and driving initiatives through to completion.

Owning, prioritising, and progressing Service Management activities to ensure they deliver intended value (i.e. Risk, Problem, CSI), updating the Management Team where appropriate, and making considered amendments where required.

Updating and maintaining records and documentation where required.

Assisting with the delivery of internal and external projects representing Supplier Management.

Assisting the Procurement Leadership Team in the delivery of service and other ad-hoc duties as required. 

Ensuring all necessary Supplier Relationship Management reviews are recorded and filed.

To safeguard information, paying particular attention to customer and employee data and business sensitive information.

Skills & Experience required:

Excellent verbal and written communication skills with ability to communicate at all levels.

Able to plan and prioritise, communicating updates and escalating where and when necessary.

A strong customer focus on internal stakeholders and value.

A team player who is able to work effectively on their own, or as part of a team. 

Numerate and analytical with an eye for detail, able to identify trends in data, distilling outcomes, and constructing data-rational business cases.

Able to work consistently to process and with a high level of accuracy.

Demonstrable experience of managing 3rd party supplier relationships and contract management.

Experience in managing or working with suppliers delivering services (advantageous).

Experience in managing / receiving consultancy/contractor services (advantageous).

Experience working within a contractual, commercial, or procurement environment (advantageous).

Understanding and exposure to procurement and legal documents and practise (advantageous).

If you are interested, please apply with your up-to-date CV or email for more information

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