Lettings Associate

3 weeks ago

Sheffield, United Kingdom CV-Library Full time

VS/7382B

Lettings Associate – Build to Rent

Sheffield

Salary: £28,000 - £30,000 - (Negotiable upwards dependent upon experience) plus 10% discretionary performance bonus

Hours: 40 hours per week, 10am – 7pm

My client is an emerging Build to Rent property management company in the centre of Sheffield, looking to hire a permanent Lettings Associate for a fantastic BTR scheme consisting of 365 residential apartments.

The lettings associate will provide onsite lettings management services. Manage all aspects of lettings administration, lettings compliance and marketing. Ensure first class service is provided from enquiry to return if deposit.  Reporting into the Community Manager you will be responsible for reporting/presenting and coming up with new leasing strategies.

Responsibilities

Leasing and Sales

Ensure that systems are thoroughly kept up to date and accurate for all lettings and rental data
Ensuring good presentation of available and show apartments at all times, regularly spot checking and liaising with the cleaning team 
Co-ordinating the online marketing of available apartments 
Put together demographic data, reports and compile information 
Ensuring all enquires are responded to in line with SLA's
Coordinate with 3rd party agents 
Assist the Community Manager - carrying out regular rent analysis of the local market
Meeting prospective tenants, conducting viewings and negotiating rental offers
Completing applicant vetting requirements
Completing new let paperwork
Compiling regular letting performance for use in discussions with the client, senior team and the Community Manager
Appraising apartments and advising key stakeholders as to recommended rents for both properties coming to the market and those where tenants wish to renew
Co-ordinate renewal communications and negotiations
Ensure arrival packs are prepared, and keys are ready for tenant move in’s
As part of the wider site team, create a best in class community through communication, events and innovations
Delivery of ad-hoc projects provided by the Community Manager
Customer Service

Carry out specific daily/weekly tasks 
Provide outstanding customer service to residents.
Shape and assist with resident engagement strategies to ensure a strong resident community is built and maintained.
Assist with resident communications through multiple channels.
Promote and encourage a neighbourly and community atmosphere.
Meet and interact with residents in a customer friendly and professional manner.
Seek ways to exceed service expectations of residents and enhance the brand.
Achieve positive resident reviews on various online platforms to include but not limited to HomeViews and Google.
Assist with managing and processing customer journey from moving in, throughout tenancy to moving out.
Ensure all reception/admin requests are well managed.
Marketing, social media, Events & Community Presence

Supports the overall marketing/leasing efforts and offers input and suggestions regarding promotions, advertisements, and pricing.
Works closely with the Community Manager and the Marketing team to deliver the brand manifesto and achieve letting targets.
Assist with regularly reviewing competitor activity and provide robust reporting to evidence this.
Assist with planning and hosting networking events to create and forge new relationships within the community.
Education, Qualifications & Experience

Experience in a similar role in either BTR, PBSA or Estate Agency
Experience of working to KPIs
Basic understanding of residential AST leases and the landlord and resident relationship.
Good health and safety and facilities management knowledge.
Excellent English language skills - both written and spoken.
IT literate - MS Office at intermediate level and other relevant software a level to undertake the role satisfactorily.
Up to date knowledge of English statutory letting requirements
Business development / sales and/or facilities experience would be desirable
ARLA (preferred)
Minimum: Educated to NVQ level 3 and/or GCSE level 9 – 5 standard or equivalent. Ideally with ‘A’ level(s) or equivalent
Character & Ability

Positive, professional and customer focussed with an ability to build relationships
Friendly and approachable, self-motivated, professional, resilient, adaptable.
Proactive and strong ability to problem solve, multi-task, plan and organise.
A confident team player
A strong communicator with a direct and open style. You must be able to:

Communicate confidently, fluently, and logically.
Hold others’ attention when speaking.
Change people’s views and influence their decision.

Ability to work at pace whilst maintaining a high level of accuracy and attention to detail.
The ability to remain calm and considered
Excellent organisational skills
Ability to manage own time effectively, prioritising tasks when required, multitasking and meeting deadlines.
A strong client focus and a resilient attitude
Ability and willingness to work flexible hours as determined by the needs of the business.
Ability to work weekends and bank holidays as required
Willing to keep up to date with training and relevant legislation
In the first instance please apply by submitting your CV.

Please contact Vicky at the Manchester office.

Ritz Recruitment - Employment Agency

  • Leasing / Lettings Associate

    6 months ago

    Sheffield, United Kingdom The EMBS Group Full time

    **Leasing/Lettings Associate** **Sheffield** **Salary: Up to £28k (DOE) + bonus potential** **Working hours - 9am - 6pm (5/7 days on rota basis including some weekends)** EMBS Property are representing a client in Sheffield looking to find a talented, sales driven individual to become their on site leasing / lettings expert! The Leasing / Lettings...

  • Residential Lettings Manager

    5 days ago

    Sheffield, United Kingdom Ritz Recruitment Limited Full time

    About the RoleAs a Leasing Associate, you will be responsible for providing onsite lettings management services, managing all aspects of lettings administration, compliance, and marketing. You will ensure first-class service is provided from initial enquiry to move-in date, reporting directly to the Community Manager.

  • Lettings Negotiator

    6 months ago

    Sheffield, United Kingdom Ambitious Group Full time

    **Lettings Negotiator - Sheffield - Up to £24,000 OTE Circa £30,000 (Temp Contract up to 12 months)** This is a truly amazing opportunity for a Lettings Negotiator to join one of the most exciting and forward thinking companies within the property sector, working on one of the most exclusive residential buildings in Sheffield, which is owned and managed...

  • Leasing and Lettings Manager

    5 days ago

    Sheffield, Sheffield, United Kingdom Ritz Recruitment Full time

    About the Role:We are seeking a skilled Leasing Associate to join our team at Ritz Recruitment. In this permanent position, you will provide onsite lettings management services, managing all aspects of lettings administration, compliance and marketing.As a key member of our site team, you will work closely with the Community Manager to ensure first-class...

  • Lettings and Reservations Specialist

    5 days ago

    Sheffield, Sheffield, United Kingdom Ritz Recruitment Limited Full time

    Job RoleAs a Lettings Associate at Ritz Recruitment Limited, you will play a critical role in delivering exceptional customer service and driving business growth.Your primary responsibilities will include:Managing the lettings process, from initial inquiries to tenancy agreementsCoordinating viewings, inspections, and maintenance tasksDeveloping and...

  • Lettings Property Manager

    4 days ago

    Sheffield, Sheffield, United Kingdom Ritz Recruitment Limited Full time

    Job Title: Lettings AssociateWe are seeking a skilled and experienced Lettings Associate to join our team at Ritz Recruitment Limited. As a key member of our property management company, you will play a vital role in ensuring the smooth day-to-day operations of our residential schemes.Key Responsibilities:To manage and maintain high-quality customer service...

  • Lettings Associate/resident Services Advisor

    6 months ago

    Sheffield, United Kingdom Benchmark Recruit Full time

    **The Dream Career**: Lettings Associate/Resident Services Advisor **The Location**: Sheffield City Centre **The Benefits**: Location situated in the heart of Sheffield city centre Working as part of a brilliant team Annual commission **The Hours**: Full time 40 hours per week Monday - Friday + weekend working on a rota (approx one weekend a...

  • Build to Rent Associate Lead

    5 days ago

    Sheffield, Sheffield, United Kingdom CV-Library Full time

    Job Title: Build to Rent Associate LeadWe are seeking an experienced Build to Rent Associate Lead to join our emerging Build to Rent property management company in Sheffield. The successful candidate will be responsible for ensuring accurate and up-to-date records of lettings and rental data, maintaining the presentation of available apartments, and...

  • Residential Property Associate

    5 days ago

    Sheffield, Sheffield, United Kingdom Ritz Recruitment Full time

    Job Overview:Ritz Recruitment seeks an experienced Residential Property Associate to manage lettings administration, compliance and marketing for our Build to Rent scheme in Sheffield.You will work under the guidance of the Community Manager to develop and implement leasing strategies, ensuring excellent customer service and first-class results.Main...

  • Property Rental Associate

    2 days ago

    Sheffield, Sheffield, United Kingdom Ritz Recruitment Limited Full time

    Job OpportunityWe are currently seeking a Property Rental Associate to join our team at Ritz Recruitment Limited in Sheffield.As a Property Rental Associate, you will be responsible for managing residential lettings, building strong relationships with clients and stakeholders, and maintaining accurate records and reports.Key skills and qualifications...

  • Resident Service Associate

    6 months ago

    Sheffield, United Kingdom Great Places Housing Group Full time

    Job Advert **Resident Service Associate** Reporting to the Lettings Manager, the Resident Service Associate will be based on site at The Ironworks, Sheffield and will be responsible for ensuring a high standard of customer service with a focus on resident and community wellbeing. What you’ll be doing - Develop creative, innovative and effective...

  • Leasing Associate

    3 weeks ago

    Sheffield, United Kingdom CV-Library Full time

    VS/7382 Leasing Associate – Build to Rent Sheffield Salary: £28,000 - £30,000 - (Negotiable upwards dependent upon experience) plus 10% discretionary performance bonus Hours: 40 hours per week, 10am – 7pm My client is an emerging Build to Rent property management company in the centre of Sheffield, looking to hire a permanent...

  • Leasing Associate

    4 hours ago

    Sheffield, Sheffield, United Kingdom Ritz Recruitment Full time

    Ritz Recruitment is partnering with an emerging Build to Rent property management company in Sheffield to find a permanent Leasing Associate for a fantastic BTR scheme consisting of 365 residential apartments.Job DescriptionThe successful candidate will provide onsite lettings management services, manage all aspects of lettings administration, lettings...

  • Part-Time Retail Associate

    2 weeks ago

    Sheffield, Sheffield, United Kingdom CV-Library Full time

    We're Constellation Careers, and we're on the hunt for a top-notch Part-Time Retail Associate to join our crew at Bramall Lane Stadium, the esteemed home of Sheffield United.This spectacular chance lets you become part of the electric atmosphere at one of Sheffield's most famous venues! As a Part-Time Retail Associate, you'll contribute to making each event...

  • Build to Rent Housing Associate

    2 days ago

    Sheffield, Sheffield, United Kingdom Ritz Recruitment Limited Full time

    Join Our Team: Lettings AssociateWe are looking for a highly motivated and organized individual to fill the position of Lettings Associate at Ritz Recruitment Limited. This exciting opportunity will see you working as part of our property management team, responsible for delivering exceptional customer service and maintaining the highest standards of quality...

  • Residential Sales Associate

    5 days ago

    Sheffield, Sheffield, United Kingdom Ritz Recruitment Limited Full time

    Ritz Recruitment Limited Job OpportunityWe are seeking a skilled Leasing Associate to join our expanding team in Sheffield.In this role, you will:Secure New Lettings by developing and executing targeted marketing strategiesProvide Exceptional Tenant Support to maintain high levels of customer satisfactionCollaborate with our operations team to drive business...

  • Build to Rent Housing Associate

    4 days ago

    Sheffield, United Kingdom Ritz Recruitment Limited Full time

    About the RoleWe are looking for a Build to Rent Housing Associate to join our client's team in Sheffield. As a key member of the property management team, you will be responsible for leasing and letting properties within a 365-unit residential scheme.The ideal candidate will have a strong background in property management, excellent communication skills,...

  • Private Client Senior Associate

    7 months ago

    Sheffield, United Kingdom SaccoMann Full time

    A well established and award-winning Yorkshire law firm is looking for an ambitious and driven Private Client solicitor at Senior Associate level to join their Sheffield office. With accolades including legal 500 recommendation, they have continued to excel and are an established and major force within the Yorkshire market with the practice growing and...

  • BTR Site Associate

    5 days ago

    Sheffield, United Kingdom Ritz Recruitment Limited Full time

    Job DescriptionEnsure that systems are thoroughly up-to-date and accurate for all lettings and rental dataCoordinate online marketing of available apartmentsMeet prospective tenants, conduct viewings, and negotiate rental offersComplete applicant vetting requirements and new let paperworkYou will also be responsible for compiling regular letting performance...

  • Contentious Probate Senior Associate/partner

    7 months ago

    Sheffield, United Kingdom SaccoMann Full time

    A well-established Sheffield law firm is looking for an ambitious and driven Contentious Probate Senior Associate/Partner to join their team! The firm have continued to excel their Contentious Probate division and are an established and major force within the Sheffield market with the practice growing and reaching new heights each year. The firm have a...