AV Services Manager

1 month ago

London, United Kingdom CV-Library Full time

UNDERSTANDING, SERVICE, TRUST
3 Words that Guarantee Results in Recruitment

London AV Services Manager salary circa £63,000

A leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.Our immediate requirement is for an experienced AV Services Manager to be a key part of our London team, proAV and working onsite at a leading Global Investment Bank.

This is an exciting opportunity for an exceptional AV Services Manager to join an established operation with scope to drive and enhance delivery at every opportunity.

Full ownership of all aspects of day to day service delivery into meeting room and AV enables spaces used by clients and partners.
Full responsibility for the service deliverables by large onsite engineering teams.

Experienced in building relationships with other dependant teams.

Primary point of contact onsite for the client.

Consultation & advice to client regarding various matters.

Providing a senior level of technical support at the point of escalation.

Operational coordination between proAV teams including the technical helpdesk, field service, projects teams and client liaison.

Staff management to the onsite BAU team/s.

Rota for the AV team for the week ahead & for the BAU team for the year ahead.

Onboarding and training new staff members.

Conduct regular one to one meeting's with individual staff members and document as required.

Conduct weekly meetings to consistently improve the onsite service.

Assist human resourcing with return-to-work interviews (RTW), probation reviews, and incident investigations.

Assist with the recruitment process when required to conduct interviews and provide feedback to the recruitment team.

Identify and support training requirements or skills gaps within the BAU team.

Performance improvement management if required.

Ensuring the whole team are Health & Safety Compliant (WAH & Manual Handling).

Provide comprehensive reporting to the proAV Senior Account Manager.

Attend monthly service review meetings.

Monthly collation entry and reporting of client related statistical data.

Creating and Maintaining department documents including SOPs.

Proactively driving service improvements whenever possible.

Full ownership of the meeting room AV experience.
Project coordination work as required, including client liaison, on-site coordination, PO generation and implementation.

Desirable skills

Experience in using Zoom with Breakout rooms for high profile hybrid meetings.
Good technical knowledge of corporate meeting room AV technologies.
In depth experience in using ticket management systems.
Experienced manager used to managing a large team of onsite engineers over a number of locations.

Benefits:

* 3% pension contribution (after 3 months probation period)
* 23 days holiday in first year (holiday years rising after length
of service January to December) to 25 during 3rd year
* Death in service benefits (3 x annual salary)
* Private medical insurance (after 3 months probation period)
* Join a company who will value you

  • AV Technician

    2 weeks ago

    London, Greater London, United Kingdom Av Teco Full time

    Av Teco is a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.We are seeking an experienced AV Technician to join our London team, representing Av Teco and working onsite to deliver high-quality corporate events. As a key member of our team, you will be responsible for all aspects of AV in...

  • AV and Events Specialist

    1 month ago

    London, Greater London, United Kingdom Av Teco Full time

    We are seeking an experienced AV Events Technician to join our London team, representing our company and working onsite to deliver a demanding calendar of corporate events. The ideal candidate will have excellent technical skills and the ability to work in a fast-paced environment.The role will involve all aspects of AV in relation to client events, from...

  • AV Project Manager

    1 month ago

    London, United Kingdom IN2-AV Recruitment: International AV Staffing Solutions Full time

    Our client, a prominent AV solutions provider in the leisure and education sectors, is seeking an experienced AV Project Manager. This role involves managing AV projects end-to-end—from initial survey through to final delivery—ensuring they are completed on time, within scope, and to a high standard.This position is ideal for a skilled project manager...

  • AV Project Manager

    1 month ago

    London,, UK, United Kingdom IN2-AV Recruitment: International AV Staffing Solutions Full time

    Our client, a prominent AV solutions provider in the leisure and education sectors, is seeking an experienced AV Project Manager. This role involves managing AV projects end-to-end—from initial survey through to final delivery—ensuring they are completed on time, within scope, and to a high standard.This position is ideal for a skilled project manager...

  • AV Project Manager

    1 month ago

    London, United Kingdom IN2-AV Recruitment: International AV Staffing Solutions Full time

    Our client, a prominent AV solutions provider in the leisure and education sectors, is seeking an experienced AV Project Manager. This role involves managing AV projects end-to-end—from initial survey through to final delivery—ensuring they are completed on time, within scope, and to a high standard.This position is ideal for a skilled project manager...

  • AV Project Manager

    4 weeks ago

    London, United Kingdom IN2-AV Recruitment: International AV Staffing Solutions Full time

    Job Description Our client, a prominent AV solutions provider in the leisure and education sectors, is seeking an experienced AV Project Manager. This role involves managing AV projects end-to-end—from initial survey through to final delivery—ensuring they are completed on time, within scope, and to a high standard. This position is ideal for a skilled...

  • AV Project Manager

    1 month ago

    London Area, United Kingdom IN2-AV Recruitment: International AV Staffing Solutions Full time

    Our client, a prominent AV solutions provider in the leisure and education sectors, is seeking an experienced AV Project Manager. This role involves managing AV projects end-to-end—from initial survey through to final delivery—ensuring they are completed on time, within scope, and to a high standard.This position is ideal for a skilled project manager...

  • AV Project Manager

    1 month ago

    London Area, United Kingdom IN2-AV Recruitment: International AV Staffing Solutions Full time

    Our client, a prominent AV solutions provider in the leisure and education sectors, is seeking an experienced AV Project Manager. This role involves managing AV projects end-to-end—from initial survey through to final delivery—ensuring they are completed on time, within scope, and to a high standard.This position is ideal for a skilled project manager...

  • Digital AV Sales Strategist

    5 days ago

    London, Greater London, United Kingdom AV Jobs Full time

    Are you looking for a challenging role that will utilize your sales expertise and allow you to grow with a leading integrator? AV Jobs has an exciting opportunity for an experienced Audio Visual sales professional in their London office.About the RoleThis Sales Account Manager position is responsible for managing a portfolio of customers and driving revenue...

  • Commercial AV Territory Manager

    2 weeks ago

    London, Greater London, United Kingdom AV Jobs Full time

    Job Summary">We are looking for a skilled Sales Development Specialist to join our team. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities, building strong customer relationships, and driving revenue growth.">Main Responsibilities:">">Develop and implement sales strategies to meet and exceed...

  • AV Project Manager Lead

    2 weeks ago

    London, Greater London, United Kingdom IN2-AV Recruitment: International AV Staffing Solutions Full time

    About the RoleWe are seeking an experienced AV Project Manager to lead our projects from start to finish.This is a fantastic opportunity for a skilled project manager with technical expertise in AV installations to join our team at IN2-AV Recruitment: International AV Staffing Solutions.Key Responsibilities:Project Planning & Delivery: Define project scope,...

  • AV Project Lead

    2 weeks ago

    London, Greater London, United Kingdom IN2-AV Recruitment: International AV Staffing Solutions Full time

    Job Description:As AV Project Manager at IN2-AV Recruitment: International AV Staffing Solutions, you will be responsible for managing AV projects from initial survey to final delivery, ensuring timely completion, within scope, and to a high standard.Key Responsibilities:Project Planning & Delivery: Define project scope, prepare quotes, manage risks, and...

  • Sales Account Manager

    2 weeks ago

    London, Greater London, United Kingdom AV Jobs Full time

    About the RoleWe are seeking an experienced Sales Account Manager to join our team in Greater London/Home Counties. As a key member of our sales team, you will be responsible for managing a portfolio of customers and driving revenue growth.Key ResponsibilitiesDevelop and execute strategic account plans to increase revenue and improve customer...

  • Experienced AV Solutions Project Manager

    2 weeks ago

    London, Greater London, United Kingdom IN2-AV Recruitment: International AV Staffing Solutions Full time

    About the PositionWe are seeking a highly skilled and experienced AV Project Manager to join our team at IN2-AV Recruitment: International AV Staffing Solutions.This is a fantastic opportunity to utilize your technical expertise and project management skills to deliver high-quality AV projects in the leisure and education sectors.Key Responsibilities:Project...

  • AV and Video Conferencing Expert

    2 weeks ago

    London, Greater London, United Kingdom IN2-AV: International AV Staffing Solutions Full time

    Join IN2-AV's Team of AV ProfessionalsPayscale: £170-220 per day, commensurate with experience.We are recruiting freelance/contract AV and video conferencing specialists to join our team in the UK.This role requires excellent technical knowledge of AV systems, including diagnosis and fault rectification. Successful candidates will also need to ensure...

  • AV Systems Specialist

    2 weeks ago

    London, Greater London, United Kingdom IN2-AV Recruitment Full time

    IN2-AV Recruitment is partnering with a cutting-edge technology firm to find an experienced Average Salary: £40,000 + Package. Key Responsibilities:Deliver high-quality technical support for audio-visual (AV) and video conferencing systems.Conduct regular functionality assessments of critical AV spaces.Oversee event support, including pre-event testing and...

  • Senior AV Installation Coordinator

    2 weeks ago

    London, Greater London, United Kingdom IN2-AV Recruitment: International AV Staffing Solutions Full time

    About the JobWe are looking for a highly skilled AV Solutions Project Manager to join our team at IN2-AV Recruitment: International AV Staffing Solutions.This is a fantastic opportunity to work on high-profile AV projects in the leisure and education sectors, utilizing your technical expertise and project management skills.Key Responsibilities:Project...

  • Senior AV Sales Professional

    2 weeks ago

    London, Greater London, United Kingdom IN2-AV Recruitment Full time

    About the JobWe are seeking a seasoned Senior AV Sales Professional to join our team at IN2-AV Recruitment. As an Audio Visual Sales Executive, you will play a critical role in driving business growth and success.Your key responsibilities will include:Presenting compelling audio visual solutions that meet and exceed client requirements.Meeting and exceeding...

  • AV Sales and Business Development Executive

    3 weeks ago

    London, Greater London, United Kingdom IN2-AV Recruitment Full time

    About the OpportunityWe are seeking an experienced AV Sales and Business Development Executive to join our team at IN2-AV Recruitment. As an Audio Visual Sales Executive, you will have the opportunity to showcase your skills, build strong client relationships, and contribute to the development and implementation of cutting-edge audio visual projects.Your key...

  • AV Services Professional

    2 weeks ago

    London, Greater London, United Kingdom London Audio Visual Ltd Full time

    AV Services Professional Job Summary:We are seeking an experienced AV Services Professional to join our team in London. As an AV Services Professional, you will be responsible for providing tailored AV solutions to clients, managing and developing client accounts, and collaborating with internal teams to deliver seamless event experiences. The ideal...