HR System Product Owner Team Lead

5 days ago

Sheffield, United Kingdom CV-Library Full time

Job reference (phone number removed)
HR System Product Owner Team Lead
Competitive salary, 10% annual bonus potential with 25 days annual leave, plus bank holidays, increasing to 27.5 days after 10 years service, and a company pension scheme with highly competitive contribution rates
Permanent, Full time This is a Hybrid working role with a requirement to attend our office in Pond Street, Sheffield, with flexibility in line with business needs.

Through creativity and collaboration, our HR services team plays a pivotal role in driving employee engagement, organisational success, and fostering a positive work environment. Within our extensive division there are countless projects and initiatives that advance your career and personal growth. Join a team nominated for CIPD HR team of the year as we thrive to deliver for the nation and be a force for good.

Reporting into the Security and Systems Manager, you'll leverage your Advanced Excel and Data Analysis skills, leading the team accountable for the security and controls of SPI and PPI data stored across HR platforms, and the management of associated change In Royal Mails ER Case Management Application (People Case Manager).

About the role
• Manages the product backlog of tickets providing stakeholders with timely updates and pushes resolutions
• Assists in the prioritisation of tickets and change requests on PCM (People Case Management)
• Participates and often leads scrum events on the product, facilitating discussions and actions
• Acts as primary contact for PCM change gaining buy in from stakeholders, whilst gathering clear instructions for developers
• Helps in communicating the vision by creating and sharing product roadmap
• Managing key compliance tasks that ensure integrity of the PSP (People System Portal) / PCM data and its users in conjunction with internal and external Audit.

About you
To truly excel in role, you will possess the necessary skills and experience listed below -
• Excellent data management and analytical skills, experience of working with large data sets and reconciliations
• Experience of working on a technical helpdesk and be able to demonstrate a 'trouble shooting' analytical ability
• Good organisational skills and track record of delivering to tight deadlines whilst working flexibly to meet the needs of customers
• Ability to prioritise workloads of self and others and meet KPIs
• In-depth knowledge of Scrum and Agile Software Development Methodology
• Excellent oral and written communication, including presentation skills

We don't expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we'd love to learn more about you.

Extra Benefits
• RMG Share Schemes - partnership and matching share offer
• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.
*Available only to perm employees

Next Steps

The next stage of the selection process will be a face to face interview consisting of competency based and role specific questions. We plan to hold interviews late January.

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean 'your' interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here: (url removed)/

Closing Date: Sunday 12th January 2025. Please note, this advert may close early if the appropriate number of applications has been reached

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