External After Sales Manager
4 weeks ago
External After Sales Manager
Our client is a leading company in the tooling manufacturing sector, seeking a dynamic and driven Service Sales Manager . Our client’s products serve a variety of industries, including automotive, construction, and engineering sectors, offering cutting-edge solutions to meet the diverse needs of our clients.
We are looking for a customer-centric, down-to-earth, and dynamic person with a result-driven, radiant personality who leads by example. If you can rely on a keen, strategic mind and enjoy building bridges and connections globally, we would love to hear from you.
Your role:
* Achieve and exceed the net income sales targets.
* Deliver service sales growth within allocated customers and geographical area.
* Work in collaboration with all sales and operational teams to drive continued business growth.
* Proactively sell service contracts, calibrations, and repair services to existing and potential clients in the tooling and manufacturing sectors.
* Build and maintain strong customer relationships to ensure repeat business and long-term partnerships.
* Identify and pursue new business opportunities within the region, effectively managing your sales pipeline.
* Conduct site visits to assess client needs and recommend appropriate service solutions.
* Take responsibility for "Key Account Management" with agreed customer accounts.
* Increase and develop customer satisfaction through strong customer and account management.
* Deliver service product and sales campaigns in conjunction with the Service Sales Manager and Business Line Manager within set timeframes.
* Work with distribution partners to maximize the development of service sales opportunities.
* Use and update sales and business platforms with all sales and other activities.
* Work as part of the service sales team responsible for the strategic development of the UK service offering.
* Prepare and deliver professional customer quotations in a timely manner.
* Produce management information to report business activity on a monthly basis.
* You will be remote with a dedicated territory. UK-wide travel will be required.
* Undertake ad-hoc project work as required.
To succeed, you’ll need:
* Proven track record in sales within engineering/manufacturing.
* Ability to make decisions in tough situations, take considered risks, and assume responsibility for those decisions.
* Be self-starting, able to identify gaps and opportunities and work toward them.
* Strong communication skills with both customers and colleagues, and being a valuable team player.
* You will be based in the Midlands. In this role, you will cover the whole of the UK & Ireland.
What our client offers:
* Competitive base salary with a generous bonus scheme tied to performance.
* Company car provided.
* Clear opportunities for career progression within a fast-growing business.
* Supportive and collaborative team environment.
* A diverse working environment that is collaborative and aims to create a workplace where you will be valued, empowered, respected, and developed.
* A satisfying career – You remain in the "driver's seat" to map out and shape your own career.
* The satisfaction of working for an international market leader committed to sustainable productivity solutions.
* A great benefits package including health insurance, paid leave, and retirement benefits
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