Technical Operations Manager

4 weeks ago


Cowdenbeath, United Kingdom CV-Library Full time

Technical Operations Manager – Supply only division

Based Cowdenbeath, covering Scotland

CR Smith is a dynamic manufacturing and installation organisation of custom, state of the art, thermal efficient windows and door products and services. Due to increasing market demand, we are now looking for an experienced, Senior Project Manager / Client Delivery Manager to become part of our rapidly growing Commercial supply only team, serving our new build and social housing customers, with opportunities to develop throughout our wider business.

Rated Excellent on Trust Pilot with over 4000 reviews and voted the best company in the UK in our sector by consumer champion Which, the customer experience and service is at the heart of everything we do.

Within this role, you will be responsible for:

* Project Planning: Develop detailed project plans, including timelines, resources and budget management to ensure successful project execution.

* Contract Management: Oversee the entire lifecycle of contracts from appointment to completion, ensuring all contractual obligations are met.

* Technical Operations: Identify any technical issues and resolve directly

* Client Liaison: Act as the primary point of contact for clients, building strong relationships and ensuring clear communication.

* Quality Assurance: Ensure all projects meet the highest standards of quality and comply industry, building regulations and company policies.

* Team Coordination: Collaborate with various departments to ensure projects are delivered on time, within specification and on budget.

* Reporting: Provide regular updates and reports to senior management on project progress, financials, and any issues that arise.

What we offer:

* Salary: £50,000 - £70,000 (Dependant on experience)

* Company vehicle & fuel card

* Company incentives

* Extensive technical training

* Full use of company resources and internal support across the business to allow dedication to the role required

* External continuous professional development courses available

* Excellent career opportunities and mentoring schemes

We are looking for a Technical Operations Manager/Senior Project Manager who is adept at building strong client relationships, reviewing business and product performance and designing and implementing change programmes to ensure successful resolution of any issues. This could be someone coming from an operational management, commercial management or client management background within the construction or building industry, who has the ability to adapt. The ideal candidate will have been in the joinery trade and moved in to a senior project role. We will also consider individuals who may have worked directly within the social housing market and have experience in client delivery/project management.

It is preferred for candidates to be educated to degree standard, preferably in a construction, engineering or project management application.

This is a unique opportunity to join one of Scotland’s leading brands, offering fantastic career opportunities and the autonomy to make a real difference within an organisation already committed to growth, service excellence, uncompromising quality and safety standards



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