Despatch Technician

Do you enjoy a hands-on role?  Are you looking to join a professional and friendly team and contribute to the efficient operations of a successful company based in Coalville, Leicestershire? If so, this could be the role for you.

Along with great pay and a 9:00 - 5:00 pm working day, the Despatch Technician will receive 25 days holidays plus bank holidays, access to our onsite gym facility, Private Health insurance and a generous Company Pension.

We are a specialist provider of payments hardware, software and services for the retail, hospitality and infrastructure sectors, providing the backbone to our customers’ secure payments strategy.

Every time you make a payment in a shop, restaurant, pub or supermarket in the UK, there’s a good chance it will be made on a payment device we’ve supplied.

As Despatch Technician you will be responsible for loading software on to payment devices and configuring customer specific settings, communicating with the internal sales team, picking, despatch, booking in, stock-taking and stock management duties.  You may not have any experience in payment devices and software loading, but that's OK, we can teach that

To be successful you will have:

An excellent attention to detail and accuracy

Be able to follow procedures correctly

Be a good communicator both verbally and written - this includes good email etiquette

Enjoy working in a team environment and have a flexible approach

The ability to react quickly in a busy environment to ensure that our customer’s needs are met

GCSE or equivalent in English, Mathematics and/or IT grade 4 and above

All employees must undergo a DBS (criminal record) check and credit check

Standard hours of work are 9:00 am to 5:00 pm Monday to Friday with occasional voluntary overtime