IT Support specialist

1 month ago


Brent, United Kingdom CV-Library Full time

One of our clients has an exciting and challenging role providing 2nd / 3rd Line Support / Systems Administration for 2 sites in the UK in a mixed Windows / Linux environment with preferred candidates having strong virtualisation and networking skills.

Not essential but preferred candidates will come from a financial / banking (manufacturing) support background. This is a office based role, you will be required to travel when needed to other sites.

Candidates are required to have a range and depth of technical knowledge along with an unrivalled troubleshooting ability as you’ll take ownership of incidents from start to finish and be covering a number of different areas from front to back end as opposed to passing it on and escalating to other teams.

Required Skills:

* Troubleshooting ability 2nd to none – someone who enjoys the technical challenge and finding resolutions to complex problems.

* Experience providing Application Support including installation / configuration, upgrading and troubleshooting both in person and remotely (via phone, e-mail, IM).

* Strong knowledge of virtualisation – VMWare.

* SQL, being confident troubleshooting SQL performance issues – SQL Server.

* Strong background in Windows and ideally some Linux/Unix OS’s including supporting numerous Applications on mixed Windows / Linux Server platforms.

* Some Linux / Unix Systems Administration (Redhat, Centos) highly desirable.

* Advanced Networking / Infrastructure Troubleshooting and Diagnostics – DNS, DHCP, TCP/IP, Firewalls

* Good understanding / operational experience of ITIL methodology with any certifications beneficial.

* Ability work well under pressure in an exciting technological environment.

Non-Essential But Highly Desirable Skills:

* Previous experience supporting air gapped networks.

* Understanding of automation tools such as infrastructure as code (ansible).

* Linux / Unix System Administration – RedHat + Ubuntu.

* Knowledge of PCI CPP standards.

* Experience in Deployment tools such as MDT and WDS

Work Location: London, Wembley + Business requirements for Milton Keynes



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