IT Support specialist
1 month ago
One of our clients has an exciting and challenging role providing 2nd / 3rd Line Support / Systems Administration for 2 sites in the UK in a mixed Windows / Linux environment with preferred candidates having strong virtualisation and networking skills.
Not essential but preferred candidates will come from a financial / banking (manufacturing) support background. This is a office based role, you will be required to travel when needed to other sites.
Candidates are required to have a range and depth of technical knowledge along with an unrivalled troubleshooting ability as you’ll take ownership of incidents from start to finish and be covering a number of different areas from front to back end as opposed to passing it on and escalating to other teams.
Required Skills:
* Troubleshooting ability 2nd to none – someone who enjoys the technical challenge and finding resolutions to complex problems.
* Experience providing Application Support including installation / configuration, upgrading and troubleshooting both in person and remotely (via phone, e-mail, IM).
* Strong knowledge of virtualisation – VMWare.
* SQL, being confident troubleshooting SQL performance issues – SQL Server.
* Strong background in Windows and ideally some Linux/Unix OS’s including supporting numerous Applications on mixed Windows / Linux Server platforms.
* Some Linux / Unix Systems Administration (Redhat, Centos) highly desirable.
* Advanced Networking / Infrastructure Troubleshooting and Diagnostics – DNS, DHCP, TCP/IP, Firewalls
* Good understanding / operational experience of ITIL methodology with any certifications beneficial.
* Ability work well under pressure in an exciting technological environment.
Non-Essential But Highly Desirable Skills:
* Previous experience supporting air gapped networks.
* Understanding of automation tools such as infrastructure as code (ansible).
* Linux / Unix System Administration – RedHat + Ubuntu.
* Knowledge of PCI CPP standards.
* Experience in Deployment tools such as MDT and WDS
Work Location: London, Wembley + Business requirements for Milton Keynes
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