Dealing Services Agent
3 weeks ago
Our Dealing Services team is expanding
At AJ Bell, we're in the business of helping people invest. Thousands of customers place deals through us to buy shares on the stock market and other investments, and our Dealing Services Teams are there to help them.
Do you have a passion for trading and investing? Could you be our next Dealing Services Agent helping AJ Bell customers execute their deals? We are looking to recruit hardworking, articulate individuals who will play a key role in providing our award-winning service to our customers.
We have big growth plans with multiple opportunities available. Inductions will take place for these roles fortnightly.
What does the job involve?
* Our Dealing Services Agents support customers by phone, email and secure message, placing and executing deals over the phone ensuring that the highest level of customer service is provided at all times.
* We’re recognised for our great customer service and this role is pivotal in dealing with, and answering, a variety of queries in a timely and professional manner.
* You’ll be taking inbound calls and also responding to incoming emails, with all aspects of the work carried out in line with service level agreements and our compliance policies.
You’ll enjoy a comprehensive structured training programme and on-going support to enhance your knowledge and experience.
Career progression is something we pride ourselves on here at AJ Bell, and when you are ready, we will help you take your career to the next stage. We also offer paid study support for professional qualifications.
What we're looking for:
* Dealing experience is not essential but a keen interest and knowledge in trading is beneficial
* You will have a minimum of 5 GCSE's grades 9-4 (A*-C) or equivalent including Maths and English
* The ability to demonstrate excellent customer service skills
* A polite and professional telephone manner
* Strong communication skills, both written and verbal
* Competent with Microsoft Word, Excel and Outlook
* Ability to work under pressure and meet deadlines
This role is 40 hours per week with varied shift patterns on a rota basis, covering opening times; Monday to Friday 8am till 9pm, and to include some bank holidays.
About us:
AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 542,000 customers using our award-winning platform propositions to manage assets totalling more than £86.5 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.
Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.
Headquartered in Manchester with offices in central London and Bristol, we now have over 1,450 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.
At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles.
Our perks and benefits:
* Stating salary of £26,000
* Starting holiday entitlement of 25 days, increasing up to 31 days with length of service
* Holiday buy and sell scheme
* A choice of pension schemes with matched contributions up to 6%
* Discretionary bonus scheme
* Annual free share awards schemes and Buy As You Earn (BAYE) Scheme
* Health Cash Plan – provided by SimplyHealth
* Discounted private healthcare scheme and dental plan
* Free gym membership, with an on-site gym providing a wide range of free classes
* Employee Assistance Programme
* Sick pay+ pledge
* Enhanced maternity, paternity, and shared parental leave
* Discounted nursery fees at Kids Planet on Exchange Quay
* Death in service scheme
* Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
* Parking at Exchange Quay
* Personal development programmes built around you and your career goals, including access to personal skills workshop and professional qualification support
* Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
* Casual dress code
AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.
We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.
If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you
-
Dealing Services Agent
1 month ago
Salford, United Kingdom CV-Library Full timeOur Dealing Services team is expanding! At AJ Bell, we're in the business of helping people invest. Thousands of customers place deals through us to buy shares on the stock market and other investments, and our Dealing Services Teams are there to help them. Do you have a passion for trading and investing? Could you be our next Dealing Services Agent...
-
Dealing Services Agent
1 week ago
Salford, United Kingdom AJ Bell Business Solutions Limited Full timeOur Dealing Services team is expanding!At AJ Bell, we're in the business of helping people invest. Thousands of customers place deals through us to buy shares on the stock market and other investments, and our Dealing Services Teams are there to help them.Do you have a passion for trading and investing? Could you be our next Dealing Services Agent helping AJ...
-
Reservations Agent
6 months ago
Salford, United Kingdom Millennium and Copthorne Hotels Full time**Copthorne Hotel Manchester** is seeking a **Reservations Agent **who will be responsible for handling all room reservation requests to the required standard, maintain accurate and complete records of all reservations and maximise revenue potential for the hotel. **The Reservations Agent Key Responsibilities will include**: - Being knowledgeable in the...
-
Booking Agent
6 months ago
Salford, United Kingdom Monka Music Ltd Full timeAre you passionate about music and events? Do you have a knack for connecting talented artists with exciting opportunities? If so, we have the perfect role for you! **Position: Booking Agent** **Industry: Music and Events** **Location: UK-wide** **About Us**:We are a dynamic and fast-growing talent agency specialising in the music and events industry. Our...
-
Senior Agent
1 day ago
Salford, United Kingdom CV-Library Full timeSite Agent - Highways Location: Manchester City Centre Duration: 10 months Rates: £350.00 - £400.00 per day CIS My client is looking for an experienced Site Agent with a Highways background for a national highway’s role. Responsibilities: Collaborate effectively with designers and stakeholders to ensure project...
-
Administrative Assistant
6 months ago
Salford, United Kingdom Moto Agent Full timeOffice and Receptionist - Full Training Provided Full Time Position UK only Monday - Friday 8am 4pm 20 days a year holiday PLUS birthday off 22k to 24k depending on experience on site parking located in Salford, Greater Manchester Duties - Invoicing - Parts Sourcing - using software such as autodex,autoflow - greating customers - dealing with day to...
-
Collections Agent
6 months ago
Salford Quays, United Kingdom Bupa Global Full timeCollections Agent **Job Description**: **Collections Agent** **Salford Quays** **Hybrid Working (up to 3 days WFH per week)** **Permanent** **Full Time (37. 5 hours per week)** **£26,000 (negotiable) + Fantastic Benefits** **We make health happen** Working in our UK support functions you'll play a key part in helping our customer facing colleagues...
-
Trainee Bodyshop Advisor
5 months ago
Salford, United Kingdom Moto Agent Full timeOur client is looking for a enthusiastic passionate individual that is looking to make a career within the Bodyshop industry. **Duties will include** - Checking orders and supplies for the shop - Valeting vehicles - Dealing with customers bringing vehicles and collecting vehicles for work to be carries out - Assisting with estimates for work to be carried...
-
Reservations Agent
5 months ago
Salford, United Kingdom The Lowry Hotel Full timeThe Lowry Hotel - Manchester’s Iconic five-star hotel is recruiting for a full time Reservations Agent to join the In-House Reservation team. You will be handling a variety of reservation requests which can range from an Individual guest booking to a large Group stay. Whatever the size of the booking we pride ourselves on the attention to detail and...
-
Rental Agent
6 months ago
Salford, United Kingdom 44 wheelers Full timeDuties: - Assist customers in selecting suitable rental properties - Conduct property viewings and provide detailed information on available rentals - Negotiate rental terms and agreements with customers - Maintain accurate records of rental transactions - Coordinate property maintenance and repairs as needed - Utilise organisational skills to manage...
-
Global Forwardin Agent- Ocean Imports
6 months ago
Salford, United Kingdom CH Robinson Full timeAdditional Job Description We’re C.H. Robinson, one of the world’s largest logistics platforms and we're looking for our next **Global Forwarding Agent - Ocean Imports.** Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be the perfect role for you. As a Global Forwarding Agent, you will be your customers’...
-
Temporary Call Centre Agent
5 months ago
Salford, United Kingdom Page Personnel Full time4 week 20 hour a week temp role - Weekly pay **About Our Client**: Our client is a well-established Not For Profit organisation with a significant presence across the globe. They are renowned for their humanitarian work and have a workforce of over 500 dedicated staff members who strive to make a positive impact in the world. Duties of a Temporary Call...
-
Reservations Agent
2 weeks ago
Salford, United Kingdom The Lowry Hotel Full timeThe Lowry Hotel - Manchester’s Iconic five-star hotel is recruiting for a full time Reservations Agent to join the In-House Reservation team.You will be handling a variety of reservation requests which can range from an Individual guest booking to a large Group stay. Whatever the size of the booking we pride ourselves on the attention to detail and...
-
Site Agent
6 months ago
Salford, United Kingdom ENWL Full timeElectricity North West is looking for an exceptional Site Agent to join our South Operations Team, supervising excavation teams working to deliver connections for our customers at Domestic Properties in Salford. This role is on a fixed term contract for 6 months,. You will direct a team of up to 20 colleagues and have responsibility for all aspects of...
-
Customer Support Agent
3 weeks ago
Salford, United Kingdom CV-Library Full timeCalling all customer service professionals! We’re looking to recruit hardworking, articulate individuals to join our telephone support teams where you will play a key role in providing our award-winning service to our customers. For hard working individuals, there are excellent career development opportunities available. We have big growth plans with...
-
Customer Support Agent
5 days ago
Salford, United Kingdom AJ Bell Business Solutions Limited Full timeCalling all customer service professionals! We’re looking to recruit hardworking, articulate individuals to join our telephone support teams where you will play a key role in providing our award-winning service to our customers. For hard working individuals, there are excellent career development opportunities available.We have big growth plans with...
-
Service Desk Agent
2 months ago
Salford, Salford, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Salford, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
-
Customer Service Representative
6 months ago
Salford, United Kingdom Leep Utilities Full time**ABOUT US** Leep Utilities owns and operates regulated and non-regulated multi-utility networks across the UK. With sites in MediaCityUK, Liverpool Waters and Canary Wharf, our broad range of capabilities includes electricity, water and wastewater, alongside heating, cooling and hot water services. Leep is the result of a joint venture between the...
-
Bodyshop Controller
6 months ago
Salford, United Kingdom Moto Agent Full timeAre you passionate about automotive excellence? Do you thrive in a dynamic environment where precision and teamwork drive success? If so, we have an exciting opportunity for you! Location - Salford, Manchester Salary 40k with 6 month performance review Monday to Friday 8am to 5pm **Key Responsibilities**: - **Workshop Coordination**: - Efficiently plan...
-
Enforcement Support
5 months ago
Salford, United Kingdom Wilson and Roe Full time**Job description - Enforcement Support** Wilson & Roe is one of the UK's largest High Court Enforcement Offices, delivering market leading enforcement services across England and Wales to its valued client base. Our services include enforcement of judgment debt, Commercial Rent Arrears Recovery and enforcement of Orders for Possession of property and...