Implementation Service Lead
2 months ago
This role requires nationwide travel therefore a full UK driving license is essential
Fixed Term Contract for 12-18 Months
Are you passionate about driving digital transformation and ensuring exceptional customer experiences? We are looking for a dynamic and dedicated Implementation Service Lead to manage the deployment and integration of our Voyage Digital Care Nourish template across our services on a fixed term contract for 18 Months - this role is hybrid but with travel across the UK including overnight stays three to four times a week.
Responsibilities of the role:
Customer Engagement: Be the primary contact for Operational teams, Implementation Managers, and Service Managers, ensuring a seamless implementation process.
Data Management: Manage and prepare data for successful implementations.
Training & Support: Train and coach staff on new processes and systems.
Project Management: Work according to implementation and project plans, ensuring tasks and deadlines are met.
Technical Support: Collaborate with IT and Implementation Managers to resolve technical issues.
Collaboration & Communication: Participate in weekly implementation meetings, identify training needs, and address local challenges.
Travel & Adaptability: Travel across the UK with some overnight stays and adapt to various demands.
What we’re looking for:
Essential:
Full UK Driving Licence
Experience working with multiple stakeholders
Proficient in MS Office applications (Excel, Word, etc.)
Self-directed with excellent communication and relationship-building skills
Flexible with travel and working hours Desirable:
Agile Project Management Foundation Certification
Relevant degree or equivalent work experience
Knowledge of the social care sector and project management best practices
Experience in large-scale digital project implementation
Benefits of joining the Voyage Care family:
In return for your dedication and commitment, you’ll work in a sector that is truly rewarding with many benefits including:
Hybrid working
A supportive and dynamic team environment
Opportunities for professional growth and development
Wagestream
DoctorLine - free service where you and members of your family can speak to a GP 24/7, either over the phone or via a video consultation.
Eye care vouchers
Refer a friend scheme
Competitive salary
25 days annual leave plus bank holidays and an additional day for your birthday
Blue Light Card – Retail discount benefit scheme
V-Assure, a free 24 hour, confidential and independent help line
Life assurance
PensionReady to make a significant impact and drive digital transformation? Apply today and be a part of our journey to enhance the quality of care we provide
-
Implementation Excellence Lead
4 weeks ago
Upper Bucklebury, United Kingdom Voyage Care Ltd Full timeVoyage Care Ltd is looking for an experienced professional to fill the role of Implementation Service Lead. In this position, you will be responsible for managing the implementation of our Voyage Digital Care Nourish template, ensuring that it meets the needs of our customers and stakeholders.Your key responsibilities will include:Developing and implementing...
-
Implementation Services Director
4 weeks ago
Upper Bucklebury, United Kingdom Voyage Care Ltd Full timeCompany OverviewVoyage Care Ltd is a leading provider of digital care services. We are committed to delivering exceptional customer experiences through innovative solutions. As a key member of our team, you will play a crucial role in driving our digital transformation strategy.Job DescriptionThis role requires the successful candidate to lead the...
-
Implementation Service Manager
1 month ago
Upper Bucklebury, United Kingdom Voyage Care Ltd Full timeAbout the RoleVoyage Care Ltd is looking for an Implementation Service Manager to join our team. This is a fixed-term contract for 12-18 months, requiring nationwide travel with a full UK driving license essential.The successful candidate will have a passion for driving digital transformation and ensuring exceptional customer experiences.As a key member of...
-
Senior Implementation Specialist
4 weeks ago
Upper Bucklebury, United Kingdom Voyage Care Ltd Full timeJob Description: Senior Implementation SpecialistThe successful candidate will be responsible for implementing and integrating our Voyage Digital Care Nourish template across our services.This is a Fixed Term Contract for 12-18 months and requires nationwide travel, so a full UK driving license is essential.Key Responsibilities:To deploy and integrate...
-
Care Delivery Programme Lead
4 weeks ago
Upper Bucklebury, United Kingdom Voyage Care Ltd Full timeCare Delivery Programme Lead Job DescriptionVoyage Care Ltd is seeking an experienced Care Delivery Programme Lead to join our team. This is a fixed-term contract for 12-18 months, requiring nationwide travel with a full UK driving license essential.The successful candidate will have a passion for driving digital transformation and ensuring exceptional...
-
Operational Excellence Lead
4 weeks ago
Upper Bucklebury, United Kingdom Voyage Care Ltd Full timeJob Title: Operational Excellence LeadWe are seeking an experienced professional to lead the operational excellence of our Voyage Digital Care Nourish template implementation.This is a Fixed Term Contract for 12-18 months and requires nationwide travel, so a full UK driving license is essential.Key Responsibilities:To identify and implement process...
-
Bucklebury, Berkshire, United Kingdom Voyage Care Ltd Full timeJob Description *This role requires nationwide travel therefore a full UK driving license is essential Fixed Term Contract for 12-18 Months Are you passionate about driving digital transformation and ensuring exceptional customer experiences? We are looking for a dynamic and dedicated Implementation Service Lead to manage the deployment and integration of...
-
Price Optimization Lead
2 weeks ago
Upper Bucklebury, United Kingdom Dovetail HRS Full timePricing Role for Experienced ProfessionalA leading company in Thatcham is looking for a skilled Pricing Controller to join their team. As a Pricing Controller, you will be responsible for pricing new and existing customers, producing quotations, and supporting the external sales community with commercial work for tenders.Key Responsibilities:* Price...
-
Leading Hardware Developer Opportunity
2 weeks ago
Upper Bucklebury, United Kingdom Platform Recruitment Full timePlatform Recruitment is seeking an experienced electronics engineering expert to join our team as a Senior Electronics Engineer. In this role, you will have the opportunity to work on exciting hardware projects and contribute to the company's success.Your primary responsibility will be to design and develop cutting-edge hardware solutions using high-end...
-
Digital Transformation Manager
4 weeks ago
Upper Bucklebury, United Kingdom Voyage Care Ltd Full timeWe are seeking a skilled and experienced Implementation Service Lead to join our team at Voyage Care Ltd. This is a fantastic opportunity for an individual who wants to drive digital transformation and ensure exceptional customer experiences.In this role, you will be responsible for managing the deployment and integration of our Voyage Digital Care Nourish...
-
Service Deployment Leader
4 weeks ago
Upper Bucklebury, United Kingdom Voyage Care Ltd Full timeDigital Transformation RoleVoyage Care Ltd is seeking an experienced professional to lead our digital transformation efforts. As a key member of our team, you will play a crucial role in driving innovation and excellence in customer experiences.Responsibilities:To manage the nationwide deployment of our Voyage Digital Care Nourish template.To lead and...
-
Voyage Care Digital Deployment Specialist
4 weeks ago
Upper Bucklebury, United Kingdom Voyage Care Ltd Full timeDigital Transformation OpportunityWe are excited to announce an opportunity for an experienced Implementation Service Lead to join our team at Voyage Care Ltd. In this role, you will play a critical part in driving digital transformation and ensuring exceptional customer experiences.Your key responsibilities will include:Developing and implementing...
-
Digital Transformation Consultant
4 weeks ago
Upper Bucklebury, United Kingdom Voyage Care Ltd Full timeJob Title: Digital Transformation ConsultantWe are seeking a highly skilled and experienced professional to lead the implementation of our Voyage Digital Care Nourish template across our services.This role requires nationwide travel, so a full UK driving license is essential. The position is a Fixed Term Contract for 12-18 months.Key Responsibilities:To...
-
Digital Transformation Specialist
4 weeks ago
Upper Bucklebury, United Kingdom Voyage Care Ltd Full timeJob OverviewWe are seeking an experienced Digital Transformation Specialist to join our team at Voyage Care Ltd. As a key member of our Implementation Team, you will be responsible for managing the deployment and integration of our Voyage Digital Care Nourish template across our services.This is a fixed-term contract for 12-18 months, requiring nationwide...
-
Service Engineer
4 weeks ago
Bucklebury, United Kingdom Stannah Full timeJob OverviewWe are looking for a skilled Escalator Maintenance Specialist to join our team. As a critical member of our maintenance team, you will be responsible for ensuring the smooth operation of our escalators and moving walkways, with a focus on delivering exceptional customer service and maintaining high safety standards.Key ResponsibilitiesConduct...
-
Senior Electrical Design Engineer
2 weeks ago
Upper Bucklebury, United Kingdom Millbank Holdings Full timeJob Title: Senior Electrical Design EngineerWe are seeking a highly skilled Senior Electrical Design Engineer to join our team in Reading. As a key member of the engineering department, you will be responsible for designing and implementing electrical systems for various projects.About the Role:This is a challenging opportunity to work on high-profile...
-
Technician - Electrical Systems
4 weeks ago
Upper Bucklebury, United Kingdom Forterra Full timeSkillful Technician RequiredAbout the JobForterra is seeking an experienced technician to join our Newbury team. As a key member of our engineering team, you will play a crucial role in maintaining the efficiency of our production site.Your primary responsibilities will include providing PPM and breakdown support for our busy production site, including...
-
Food Service Supervisor Lead
4 weeks ago
Upper Marham, United Kingdom ESS Full timeWe are recruiting a Food Service Supervisor Lead to provide leadership and guidance to our catering team. As a key member of our team, you will play a critical role in ensuring the smooth operation of our catering services.The ideal candidate will have a proven track record of success in a similar role, with strong leadership and communication skills. We...
-
Mental Health Support Lead
1 month ago
Upper Edmonton, United Kingdom London Academy of Excellence Tottenham Full timeJob DescriptionWe are seeking a highly skilled Mental Health Lead to join our team at LAE Tottenham. This role will involve working closely with the Designated Safeguarding Lead and safeguarding team to ensure the wellbeing and safety of students.About the SchoolLAE Tottenham is a selective 16-19 free school that offers a rigorous academic curriculum...
-
Lift and Escalator Technician
4 weeks ago
Bucklebury, United Kingdom Stannah Full timeService Engineer - Escalators and Moving WalkwaysWe are seeking a highly skilled Service Engineer - Escalators and Moving Walkways to join our team. As a critical member of our maintenance team, you will be responsible for conducting routine maintenance, repairs, and call-outs on escalators and moving walkways from various manufacturers, ensuring high...