Customer Experience Specialist

2 months ago


Sittingbourne, United Kingdom CV-Library Full time

Customer Support Specialist

Location: Sittingbourne

Salary: £28,000

Key Responsibilities:

Handling customer inquiries via phone, email, and chat.
Providing product information and technical support.
Processing orders and tracking shipments.
Coordinating with production and logistics teams to resolve issues.
Managing customer complaints and ensuring timely resolutions.
Updating customer records and order statuses in CRM systems.
Assisting in returns and exchanges.
Preparing reports on customer interactions and feedback.
Ensuring compliance with company policies and industry regulations.
Supporting sales teams with customer-related tasks.Qualifications:

Strong communication and interpersonal skills
Excellent problem-solving abilities and attention to detail
Positive attitude and a team player mentalityWhat We Offer:

Competitive salary of £28,000 per annum (DOE)
Exciting and supportive work environment
Opportunities for professional growth and developmentHuntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK



  • Sittingbourne, United Kingdom Huntress - Maidstone Full time

    Customer Support Specialist Location: Sittingbourne Salary: £28,000 Key Responsibilities:Handling customer inquiries via phone, email, and chat.Providing product information and technical support.Processing orders and tracking shipments.Coordinating with production and logistics teams to resolve issues.Managing customer complaints and ensuring timely...


  • Sittingbourne, Kent, United Kingdom Southern Housing Full time

    Job OverviewSouthern Housing is seeking a Customer Experience Support Specialist to join its team.The successful candidate will provide administrative and organisational support in the Complaints Resolution department.About the RoleThis fixed term contract opportunity is available until 31 March 2025, based in Sittingbourne.The ideal candidate will have...


  • Sittingbourne, Kent, United Kingdom Co-op Digital Full time

    Job Summary:We're looking for a Customer Administrator Support to join our team at Co-op Digital. This role involves providing exceptional customer service, working collaboratively with store colleagues, and maintaining a safe and legal store environment.Key Qualifications:Genuine care for the needs of customers and members.Great people skills and ability to...


  • Sittingbourne, United Kingdom Huntress - Maidstone Full time

    Job Title: Customer Experience RepresentativeJob Summary: We are seeking a highly skilled Customer Experience Representative to join our team at Huntress - Maidstone. As a key member of our support services team, you will be responsible for delivering exceptional customer experiences through various communication channels.Key Responsibilities:• Handling...


  • Sittingbourne, Kent, United Kingdom Co-op Digital Full time

    About This RoleWe are seeking a Customer Team Member to join our team at Co-op Digital.In this role, you will be responsible for providing excellent customer service and supporting the store team to deliver a great shopping experience.You will work closely with colleagues to resolve customer queries, champion Co-op products and Membership, and maintain a...


  • Sittingbourne, Kent, United Kingdom Vodafone Full time

    Job DescriptionIn this exciting role, you will have the opportunity to work with our dynamic team at the Vodafone Sittingbourne Partner store.A competitive salary of approximately £25,000 per annum, plus an uncapped commission scheme, makes this an attractive opportunity. Key responsibilities include:Delivering Exceptional Customer Service: Respond promptly...


  • Sittingbourne, Kent, United Kingdom Service Care Solutions Ltd Full time

    Why Join Us?Our company values excellence in customer service and community support. As a Client Service Associate, you will have the opportunity to make a real difference in people's lives.We offer a supportive and inclusive work environment, with opportunities for growth and development.


  • Sittingbourne, Kent, United Kingdom Hays Specialist Recruitment Ltd Full time

    Job Title: Financial Management SpecialistJob Summary:We are seeking a Financial Management Specialist to join our team at Hays Specialist Recruitment Ltd. The successful candidate will provide a comprehensive Cash Management & Sales Ledger service to the organisation through effective staff management, systems, procedures, and advice.Develop and manage...


  • Sittingbourne, United Kingdom CV-Library Full time

    Job Title: Customer Support Specialist Location: Sittingbourne Salary: £26,000 per annum About the Role: My client in the pharmaceutical sector is seeking a Customer Support Specialist to handle customer inquiries, provide product support, and manage orders. You'll coordinate with internal teams, resolve issues, and maintain accurate customer...


  • Sittingbourne, Kent, United Kingdom SeeAbility Full time

    Job Summary: We are seeking a passionate and creative individual to join our team as a Culinary Experience Coordinator. As a key member of our volunteer team, you will have the opportunity to share your love of food with individuals who require specialist support.About Us: SeeAbility is one of the oldest disability charities in the UK, celebrating over 225...

  • Customer Care Agent

    4 days ago


    Sittingbourne, United Kingdom CV-Library Full time

    Customer Care Administrator Sittingbourne Full time, permanent position Up to £26k DOE Are you a passionate Customer Service professional with recent B2B experience? If so, please review the below details and apply now! My client an established manufacturing business in Mid Kent are looking to recruit an experienced customer service...


  • Sittingbourne, Kent, United Kingdom Huntress Full time

    **Customer Support Role**Huntress Search Ltd is seeking a skilled CUSTOMER SUPPORT SPECIALIST to join our team. In this role, you will be responsible for handling customer inquiries, providing product information, and resolving issues in a timely and professional manner.**Key Responsibilities:**Respond to customer inquiries via phone, email, and chat.Provide...


  • Sittingbourne, Kent, United Kingdom INTEGRATED SERVICE SOLUTIONS LIMITED Full time

    About the Role:We are seeking an experienced Warehouse Operations Coordinator to join our team at INTEGRATED SERVICE SOLUTIONS LIMITED. The successful candidate will be responsible for managing Customs Handling and HMRC Clearance of Deep-Sea Containers & Road Freight, while ensuring efficient container transportation and data management within our internal...


  • Sittingbourne, United Kingdom CV-Library Full time

    Customer Service Coordinator Sittingbourne Intial 12 month contract Peopleforce Recruitment are delighted to be hiring for a Customer Service Coordinator to join a friendly team at their site in Sittingbourne. At this site, this client largely focuses on the manufacturing of specialist foods that are fed internally to improve patient nutrition and quality...


  • Sittingbourne, Kent, United Kingdom SAP SE Full time

    At SAP, we empower individuals to thrive in a collaborative environment. Our company culture is built on a shared passion for innovation and a commitment to making a positive impact. We focus on building a workplace that values diversity, flexibility, and purpose-driven work.Develop strong relationships with clients through virtual meetings, leveraging...


  • Sittingbourne, United Kingdom Digby Morgan Full time

    summary - _ sittingbourne, south east_ - _ £12.50 per hour, discounts, gym discounts, health advice_ - _ temporary_- specialism - customer services- sub specialism - customer service- reference number - DW991 - job details H2H Customer Service Coordinator (Sittingbourne) Location: Sittingbourne - ME10 3SU (Hybrid = 4 days in the office/1 day from...


  • Sittingbourne, Kent, United Kingdom Hays Specialist Recruitment Ltd Full time

    Company Overview:Hays Specialist Recruitment Ltd is a leading specialist recruitment agency, providing expert staffing solutions for various industries.Job Description:We are seeking an experienced Financial Management Expert to join our team. As a key member of the finance department, you will be responsible for undertaking all aspects of financial...


  • Sittingbourne, United Kingdom Omiga Fire Security Ltd Full time

    Job Title: Security Systems SpecialistJob Summary: We are seeking a skilled Security Systems Specialist to join our team at Omiga Fire & Security Limited. The successful candidate will be responsible for the installation, maintenance, and servicing of security systems, including intruder alarms, CCTV, door entry, and access control systems.Key...


  • Sittingbourne, Kent, United Kingdom Intec Select Full time

    Job Title: Technical Support SpecialistJob Summary:Intec Select is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical guidance and support to clients regarding technology and IT infrastructures. You will work closely with clients to determine their technology...

  • Customer Service

    6 months ago


    Sittingbourne, United Kingdom Fresh People Ltd Full time

    **Key Account Manager** Fresh People are currently looking to recruit a Key Account Manager for our client a Fresh Produce business based in Sittingbourne Kent. Reporting into the Inventory Manager you will be required to further developing an existing portfolio of domestic and international customer accounts across multiple fresh markets handling the whole...