Client Services Coordinator

3 months ago


Hinckley, United Kingdom CV-Library Full time

Are you a motivated individual with a keen eye for detail and exceptional coordination skills?

We're seeking a dynamic team member to join our client's consultancy team, playing a crucial role in delivering top-notch tax consultancy services

As a Client Services Coordinator, you'll provide vital administrative support to enhance our consultants' productivity. You'll ensure the smooth operation of consultancy cases, manage client expectations, and help minimise complaints, all while building strong relationships within the team. This role offers opportunities for professional development, including apprenticeships from the offset

Day to Day

Manage consultancy cases by gathering client information and qualifying leads.
Liaise with the consultancy team to ensure deadlines are met and expectations are managed.
Report on completed cases, obtaining client reviews to ensure satisfaction.
Maintain and update the VIP master client list and data sheets for accuracy.
Provide feedback on consultancy hours used, leveraging CMS system reports.
Assist with general administrative duties, including checking hours and contract statuses.
Review consultant availability and assign work effectively for upcoming weeks.
Coordinate with outsourced consultancy firms for tailored client services.

YOU?

Customer service experience, ideally in a corporate setting.
Strong written and verbal communication skills with an empathetic touch.
Proficiency in Microsoft Office and a willingness to learn new systems.
Ability to interpret client documents and understand their needs.
A meticulous attention to detail and commitment to excellent client service.
A positive and adaptable mindset in a fast-paced team environment.

INDHIN

48474CC



  • Hinckley, United Kingdom The Portfolio Group Full time

    Are you a motivated individual with a keen eye for detail and exceptional coordination skills? We're seeking a dynamic team member to join our client's consultancy team, playing a crucial role in delivering top-notch tax consultancy services! As a Client Services Coordinator, you'll provide vital administrative support to enhance our...


  • Hinckley, United Kingdom CV-Library Full time

    Are you a motivated individual with a keen eye for detail and exceptional coordination skills? We're seeking a dynamic team member to join our client's consultancy team, playing a crucial role in delivering top-notch tax consultancy services! As a Client Services Coordinator, you'll provide vital administrative support to enhance our...


  • Hinckley, United Kingdom The Portfolio Group Full time

    Are you a motivated individual with a keen eye for detail and exceptional coordination skills? We're seeking a dynamic team member to join our client's consultancy team, playing a crucial role in delivering top-notch tax consultancy services! As a Client Services Coordinator, you'll provide vital administrative support to enhance our...


  • Hinckley, United Kingdom The Portfolio Group Full time

    Are you a motivated individual with a keen eye for detail and exceptional coordination skills? We're seeking a dynamic team member to join our client's consultancy team, playing a crucial role in delivering top-notch tax consultancy services!As a Client Services Coordinator, you'll provide vital administrative support to enhance our...


  • Hinckley, United Kingdom The Portfolio Group Full time

    Are you a motivated individual with a keen eye for detail and exceptional coordination skills? We're seeking a dynamic team member to join our client's consultancy team, playing a crucial role in delivering top-notch tax consultancy services!As a Client Services Coordinator, you'll provide vital administrative support to enhance our consultants'...


  • Hinckley, United Kingdom The Portfolio Group Full time

    Job DetailsThe Portfolio Group is seeking a skilled Client Services Coordinator to join their consultancy team. This is a full-time role that requires exceptional coordination skills, customer service experience, and proficiency in Microsoft Office.About the RoleYou will be responsible for managing consultancy cases, ensuring smooth operation, and...


  • Hinckley, Leicestershire, United Kingdom Industria Personnel Services Careers Full time

    At Industria Personnel Services Careers, we're seeking a highly organized Installation & Service Coordinator to join our team. As an expert in resource scheduling, you'll play a vital role in ensuring timely installation and delivery of services.This dynamic position offers the opportunity to develop and execute effective strategies, collaborating closely...

  • Project Coordinator

    4 weeks ago


    Hinckley, United Kingdom Industria Personnel Services Full time

    Job OverviewA career as a Planning & Installations Coordinator at Industria Personnel Services offers a dynamic and supportive environment where your organisational skills and customer-focused approach will be highly valued.We are seeking a detail-oriented professional to join our team, with a passion for customer service and experience in scheduling and...


  • Hinckley, United Kingdom Industria Personnel Services Full time

    At Industria Personnel Services, we're seeking a skilled Operational Coordinator to join our team. As an Operational Coordinator, you'll play a pivotal role in ensuring the seamless execution of customer installations and timely completion.We offer a competitive salary of £26,500, with opportunities for growth up to £28,500 through our competency training...

  • Client Service

    2 weeks ago


    Hinckley, United Kingdom The Portfolio Group Full time

    **Client Services - Hinckley Leicestershire** **£22,000 + commission + benefits (OTE package up to £25,000)** This is a phenomenal opportunity to join **a vibrant company** with incredible growth plans. They have won many awards such as the '**Feefo Platinum trusted service award 2021'.** We are currently working alongside one of the UKs longest leading...

  • Client Service

    2 weeks ago


    Hinckley, United Kingdom The Portfolio Group Full time

    **Job Purpose** To retain and deliver exceptional customer service to our client base of accountancy practices, and to co-ordinate between the client and various back office services and systems. **Day-to-day Responsibilities**: - Follow the companies auto-renewal procedure and quote handling - Diary management for our in-house & field retention team -...


  • Hinckley, Leicestershire, United Kingdom Lifeway's Group Full time

    Job OverviewOur team at Lifeways is looking for a skilled Support Services Coordinator to join our Hinckley branch. As a Support Services Coordinator, you will play a vital role in delivering exceptional support services that empower individuals with autism to live fulfilling lives.The successful candidate will have a strong background in healthcare or...


  • Hinckley, United Kingdom Total Recruitment Support Ltd Full time

    Job Description: Experienced Transport Co-ordinatorWe are seeking an experienced Transport Co-ordinator to join our team at Total Recruitment Support Ltd. The ideal candidate will have a strong background in logistics and transportation, with excellent organizational and communication skills.About the Role:This role involves managing daily transport...


  • Hinckley, United Kingdom Industria Personnel Services Full time

    Are you a detail-oriented professional with a passion for customer service? An exciting position awaits as a Planning & Installations coordinator in a dynamic and supportive environment. This role offers the chance to be part of a dedicated team, where your organisational skills and customer-focused approach will be highly valued.As a Planning & Installation...


  • Hinckley, United Kingdom Industria Personnel Services Full time

    Are you a detail-oriented professional with a passion for customer service? An exciting position awaits as a Planning & Installations coordinator in a dynamic and supportive environment. This role offers the chance to be part of a dedicated team, where your organisational skills and customer-focused approach will be highly valued. As a Planning &...


  • Hinckley, United Kingdom Industria Personnel Services Full time

    Are you a detail-oriented professional with a passion for customer service? An exciting position awaits as a Planning & Installations coordinator in a dynamic and supportive environment. This role offers the chance to be part of a dedicated team, where your organisational skills and customer-focused approach will be highly valued. As a Planning &...


  • Hinckley, United Kingdom Industria Personnel Services Full time

    Are you a detail-oriented professional with a passion for customer service? An exciting position awaits as a Planning & Installations coordinator in a dynamic and supportive environment. This role offers the chance to be part of a dedicated team, where your organisational skills and customer-focused approach will be highly valued.As a Planning & Installation...


  • Hinckley, Leicestershire, United Kingdom Specsavers Full time

    SPECSAVERS IS LOOKING FOR YOU!As an Optical Services Coordinator, you will be working with our experienced Opticians and Technicians to provide exceptional customer experiences. You will be trained to become an expert in optics and work closely with the team to deliver excellent results.Benefits include:A salary of around £26,000 per yearOpportunity to...

  • Office Coordinator

    1 month ago


    Hinckley, United Kingdom The Portfolio Group Full time

    Are you a motivated individual with a keen eye for detail and exceptional coordination skills? We're seeking a dynamic team member to join our client's consultancy team, playing a crucial role in delivering top-notch tax consultancy services!As a Client Services Coordinator, you'll provide vital administrative support to enhance our consultants'...

  • HR Coordinator

    2 months ago


    Hinckley, United Kingdom CV-Library Full time

    Full time HR Coordinator position based in Hinckley working for a large insurance organisation. This role offers hybrid working after 6 months and plenty of opportunity for progression. Client Details My client is a large insurance organisation looking for a HR Coordinator to join their growing team based in Hinckley. Description Assist with day to day...