Resource Planning Analyst

2 months ago


Manchester, United Kingdom CV-Library Full time

Exciting Career Opportunity

Are you passionate about data and ready to kickstart a rewarding career in technology?

A global client is looking for a talented Resource Planning Analyst to join the industry's leading EAP and OH provider, supporting over 80,000 organisations and 15 million lives across the UK & Ireland.

What you'll do:

Active management of daily workflows throughout the EAP department
Completing scheduling tasks in a timely manner, assessing impact on the helpline to identify risks to the service
Daily monitoring of the availability of staff who able to receive incoming calls, ensuring maximum coverage on the helpline
Create and maintain accurate reporting for a variety of Stakeholders. Analyse reporting to identify service issues and provide insight for Continuous Improvement
Plan, organise, authorise, and record holidays for the EAP, and recommend changes to annual leave caps where advisable
Assist with all telephony related issues coming into the business whether for the EAP function, OH or business services
Ability to organise and prioritise workload accordingly to ensure work is completed within a timely manner
Notify Management of potential problems with resource planning which may affect the service provision of the 24 Hour, Counselling and Advice helpline. Propose solutions to the problem
Attending team meetings and training as required, providing statistical information
Maintain required productivity levels to ensure that the service provision is maintained, and service levels are achieved
Escalating any service issues appropriately
Supporting the Resource Planning Manager to create and maintain forecasts across a variety of workloads
Maintain confidentiality and discretion when dealing with any enquiries, or sensitive information obtained as part of the role

What they're looking for:

Minimum 1-year experience in a similar position
High level of organisational skills, ability to work to tight deadlines, targets, and complete project work to a consistently high standard
Experience in data analysis, scheduling, and reporting
Excellent communication, written skills, and attention to detail
Excellent IT skills including MS Office knowledge and experience including intermediate to advance Microsoft Excel (familiarity with Power Query advantageous but not required)
Self-sufficient, innovative, and driven with the ability to work independently or as part of a team
Ability to produce high level and low-level reports in a timely manner and to a deadline

What's on the offer:

25 days' holiday, plus bank holidays
Day off on your birthday
Cash plan for you (and your children, if any)
Holidays increase after 2- and 5-years' service
Contractual sick pay
Private medical insurance after 5 years' service
Pension Plan and Life Insurance
Pension plan contributions increase after 5- and 7-years' service
Holiday season bonus after 3 years' service
Profit Share Scheme
Season Ticket loan scheme
Cycle to work scheme
Access to Employee Assistance Programme
Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - they call this Fab Friday'
Company incentives, access to discount scheme

If you're ready to take the lead on challenging projects, drive innovation, and make an impact at a rapidly growing company, we want to hear from you. Apply today and help shape the future of technology

48484MS

INDMANJ



  • Manchester, United Kingdom Direct Line Group Full time

    **Resource Planning Team Leader**: **Leeds or Manchester - Hybrid (2 days a week in the office)**: **Full Time, Permanent Position**: **Let’s be brilliant for our customers**: Join us as a Resource Planning Team Leader, where you'll transform customer journeys with precision forecasting and dynamic workforce optimisation, shaping the future of service...


  • Manchester, United Kingdom TransPerfect Full time

    About the JobWe are seeking a highly motivated and detail-oriented Human Resources Data Analyst to join our HR team. As a key member of our HRIS team, you will be responsible for processing employee updates in Workday, resolving data integrity issues, and generating reports.This role requires strong analytical and problem-solving skills, as well as the...


  • Manchester, United Kingdom ENGINEERINGUK Full time

    **Job Overview:**We are seeking a skilled Merchandise Planning Analyst to join our team at ENGINEERINGUK. As a Merchandise Planning Analyst, you will play a pivotal role in shaping the future of our product offerings by analysing sales and performance reports to identify trends and trading patterns, and communicating findings to senior leadership.**Key...


  • Manchester, United Kingdom Manchester Airport Plc Full time

    •    Senior Resourcing Analyst•    Based at Manchester Airport •    Permanent position •    Competitive salary & wide range of company benefits•    Monday – Friday (Hybrid)  Why MAG? Every year, Manchester Airport connects over 28 million passengers with more than 200 destinations across the globe.As the fourth largest airport...


  • Manchester, United Kingdom Johnson Controls International Full time

    **What we can offer** - An industry competitive salary - Comprehensive benefits package including annual incentive, pension, medical cover, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products. - Extensive product and on...


  • Manchester, United Kingdom CarFinance 247 Full time

    Career Finance 247 is a leading business in the automotive finance sector, and we're seeking a skilled Business Administrator to join our team.This is an exciting opportunity to gain valuable experience and develop your skills in Business Administration, while contributing to the growth and success of our business.As a Business Administrator, you will play a...


  • Manchester, United Kingdom PRS Full time

    Maintenance Planning Analyst PositionWe are seeking a highly motivated Maintenance Planning Analyst to join our team in Manchester.The ideal candidate will have experience in maintenance planning, coordination, and data analysis, with a strong focus on delivering exceptional results.Main Accountabilities:Plan, coordinate, and monitor maintenance activities...


  • Manchester, United Kingdom TransPerfect Full time

    Job OverviewWe're seeking an experienced Human Resources Data Analyst to join our team at TransPerfect. This role is a critical part of the company's success, driving business growth by providing actionable insights through comprehensive global reports and dashboards.The ideal candidate will possess advanced knowledge of Microsoft Excel, excellent analytical...

  • Resource Scheduler

    3 weeks ago


    Manchester, United Kingdom The Portfolio Group Full time

    The Portfolio Group are proud to represent our client in their search for a Workforce Scheduler, to join the Workforce Planning team. You will have experience of administering effective planning and scheduling of staff and ensure smooth and efficient running of the wider operation, staffing schedules and overtime requirements whilst working closely with the...


  • Manchester, United Kingdom Dover Corporation Full time

    Our Commercial Planning Role:Dover Corporation is a leading industrial company that requires a Commercial Planning Analyst to drive sales data insights and inform business strategies.You will be responsible for providing sales data, collaborating with sales teams, developing business plans, and improving sales processes using various tools like Power BI.

  • Resource Scheduler

    3 weeks ago


    Manchester, United Kingdom CV-Library Full time

    The Portfolio Group are proud to represent our client in their search for a Workforce Scheduler, to join the Workforce Planning team. You will have experience of administering effective planning and scheduling of staff and ensure smooth and efficient running of the wider operation, staffing schedules and overtime requirements whilst working closely with the...


  • Manchester, United Kingdom The Portfolio Group Full time

    Job OverviewThe Portfolio Group is seeking a skilled Workforce Scheduler to join their team. This role plays a vital part in the company's operations, ensuring smooth and efficient staffing processes.About the RoleThis position involves creating and maintaining effective staffing schedules, taking into account shift rotations, overtime requirements, and...


  • Manchester, United Kingdom Intersect Global Limited Full time

    DescriptionAn exciting opportunity has become available for a Head of Portfolio Resource Planning to work with an innovative energy technology company in Central London.The business is on a significant growth trajectory, and the Head of Portfolio Resource Planning will play a critical role in enabling the company to achieve its strategic ambitions.With an...


  • Manchester, United Kingdom Intersect Global Ltd Full time

    An exciting opportunity has become available for a Head of Portfolio Resource Planning to work with an innovative energy technology company in Manchester The business is on a significant growth trajectory, and the Head of Portfolio Resource Planning will play a critical role in enabling the company to achieve its strategic ambitions.With an ever-increasing...


  • Manchester, United Kingdom AJ Bell Management Limited Full time

    About the RoleAJ Bell Management Limited is seeking an experienced Human Resources Data Analyst to join our team. As a key member of our HR department, you will be responsible for delivering high-quality data reporting, analysis, and insights to support effective people planning and decision-making across the business.Key Responsibilities- Produce regular...


  • Manchester, United Kingdom The Portfolio Group Full time

    The Portfolio Group OpportunityThis is a once-in-a-career opportunity for an exceptional Resource Planning Manager to join The Portfolio Group, a truly Service Led business. As part of the Employee Assistance Programme (EAP), you will work alongside the digital counselling team to provide a safe and supportive environment for clients.


  • Manchester, United Kingdom British Transport Police Full time

    British Transport Police are looking to recruit a Resource Planning Officer on a permanent contract in Manchester paying up to £29,076.18 per annum. BTP is the national police Force for the rail network throughout Great Britain, including London Underground, across which we ensure the safety and security of nearly 3 billion passenger journeys and over 100...

  • Pmo Analyst

    2 weeks ago


    Manchester, United Kingdom Vermelo Rpo Full time

    PMO Analyst Manchester/Stoke/Peterborough  £35,000 Remote with minimal travel to the office  Purpose of role: The PMO Analyst works in the Distribution Change team reporting to the PMO Assurance Manager.The purpose of the role is to provide assurance that projects are delivered in accordance with organisational standards, methodologies and governance...


  • Manchester, United Kingdom Dover Corporation Full time

    Job Title: Financial Planning and Data AnalystWe are seeking a highly skilled Data Analyst to join our team at Dover Corporation, located in Manchester, GB. This is an excellent opportunity for someone with a passion for financial planning and data analysis to work with our commercial and sales function.About the Role:The successful candidate will support...


  • Manchester, United Kingdom Agility Resoucing Full time

    Job DescriptionWe are seeking a skilled Financial Planning Analyst to join our team at Agility Resoucing.This role is responsible for preparing financial statements, business plans, commentaries, and budgets for management or client reports. Salary: £30,000 - £45,000 per annum (dependent on location)Requirements:2:1 or above in Accountancy, Maths,...