Portuguese Customer Service Representative

1 day ago


Preston, United Kingdom CV-Library Full time

Portuguese Customer Service Representative

Location: Preston

Salary: Up to £24,000 + Monthly Bonus Opportunities

Client Profile:

Origin Multilingual is proud to announce, we are searching for a Portuguese Speaking Customer Service Advisor to join an industry leader in the Finance sector. This opportunity is offered on a full time and permanent basis Monday to Friday.

Key Purpose:

The representative will be dealing with inbound and outbound calls daily basis to ensure a top quality service for existing and new clientele. You will be in charge of adding value to each customer who calls as well as having expert product knowledge.

Key Responsibilities:

* Answering & making calls from existing and new clients

* Proactively dealing with all queries relating to the business

* Taking payments

* Liaising with Collections Management, Sales/Service Management, Billing, Finance, Dispute and Legal teams

* Managing email queries

* A professional approach with the ability to build rapport with each customer

* Demonstration extensive knowledge on all our product ranges

* Facilitating calls from B2B and B2C

* Account management

* Translating customer correspondence

* Project Management

* Timely escalation management (internal & external)

Personal Specification:

The successful candidate for the customer service representative position, will have the following competences:

* Portuguese fluent to business level

* Empathatic

* Self-motivated, with a ‘can do’ attitude

* Attention to detail with high level of communication skills is essential

* Computer literacy

* A passion to deliver the highest quality for our clients customers

* Negotiation skills & conflict resolution

* Dispute resolution

* Delivers expected results, meets KPI’s

* Project management

* Sufficient mathematical knowledge, required for their particular role


  • Customer Service

    6 months ago


    Preston, United Kingdom GURLER MAE Full time

    **Customer Service - Portuguese-Speaking** **Location**: Preston **Type**:Full Time - Office Base Night Shift **Salary**: £23,308 **Shift**: 2 pm - 10.30pm **Client Profile**: Gurler Mae is proud to announce, that we are searching for a **Customer Service - Portuguese-Speaking** on behalf of our client. This opportunity is offered on a full-time and...

  • Customer Service Rep

    6 months ago


    Preston, United Kingdom GURLER MAE RECRUITMENT Full time

    **Customer Service Rep - Portuguese-Speaking** **Location**: Preston **Type**:Full Time - Office Base Night Shift **Salary**: £23,308 **Shift**: 2 pm - 10.30pm **Client Profile**: Gurler Mae is proud to announce, that we are searching for a **Customer Service Rep - Portuguese-Speaking** on behalf of our client. This opportunity is offered on a full-time...


  • Preston, United Kingdom GURLER MAE Full time

    **Customer Service Representative - Finance Sector** **Location**: Preston **Type**:Full Time - Office Base Night Shift **Salary**: £23,308 **Shift**: 2 pm - 10.30 pm **Client Profile**: Gurler Mae is proud to announce, that we are searching for a **Customer Service Representative **on behalf of our client. This opportunity is offered on a full-time...


  • Preston, United Kingdom Get Recruited (UK) Ltd Full time

    Business Development OpportunityThe role of Business Development Executive is available at a well-established, global company. This is a fantastic opportunity for someone with a background in Business Development, Sales, or a related field to join their team.Key Responsibilities:• Acquire new customers by selling a solution• Generate leads and gather...


  • Preston, Lancashire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to deliver exceptional service and support to our customers. The ideal candidate will be a team player with strong communication skills and a passion for providing excellent customer experiences.Key Responsibilities:Engage with customers through various channels to resolve queries and concerns.Collaborate with...


  • Preston, Lancashire, United Kingdom Entwistle Green Full time

    Customer Service RepresentativeWe are seeking a highly motivated and enthusiastic customer service specialist to join our team at Entwistle Green. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our tenants and landlords, ensuring that they receive a high-quality experience throughout their time...


  • Preston, United Kingdom Launch Group Full time

    The Launch Group are currently recruiting for Teleperformance to find enthusiastic Customer Service Representatives. **Location**: Work From Home **Hours**: Full Time **Day to day responsibilities of the Customer Service Representative** - We have an exciting opportunity to start working as part of one of our most prestigious clients. - Be first line...


  • Preston, Lancashire, United Kingdom The Estée Lauder Companies Inc. Full time

    Job OverviewWe are seeking a passionate and energetic Customer Service Representative to join our team at The Estée Lauder Companies Inc. in Preston, UK.This is an exciting opportunity for someone who loves beauty and providing exceptional customer service to create a unique and inspirational in-store experience.


  • Preston, Lancashire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers at beBee Professionals in Preston.Key Responsibilities:Engage with customers to deliver excellent service and resolve any issues.Participate in all aspects of the operational workflow to ensure seamless customer experience.Collaborate with team...


  • Preston, Lancashire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Handling customer inquiries and resolving issues efficiently.Providing accurate product information and resolving customer queries.Collaborating with internal teams to ensure seamless customer...


  • Preston, Lancashire, United Kingdom Manpower UK Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing excellent customer service to our clients, resolving their queries in a timely and efficient manner.Key ResponsibilitiesProviding exceptional customer...


  • Preston, Lancashire, United Kingdom Entwistle Green Full time

    Customer Service RepresentativeRole – Customer Service Representative (known locally as a Property Manager)We are seeking a highly motivated and enthusiastic customer service specialist to join our team at Entwistle Green. As a Property Manager, you will play a pivotal role in ensuring that our landlord and tenant customers receive a high-quality...


  • Preston, United Kingdom CV-Library Full time

    German Customer Service Representative Location: Preston Salary: Up to £24k + monthly Bonus Opportunities Client Profile: Origin Multilingual is proud to announce, we are searching for a German Speaking Customer Service Advisor to join an industry leader in the Finance sector. This opportunity is offered on a full time and permanent basis Monday to...


  • Preston, Lancashire, United Kingdom Asda Full time

    About the RoleWe are looking for a Customer Service Representative to join our team in Preston. As a Service Colleague, you will work across various departments to ensure the efficient running of our stores. This role involves serving customers at the checkouts, perfecting pizzas, picking for home deliveries, and replenishing products on the shelves. Our...


  • Preston, Lancashire, United Kingdom Manpower UK Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Manpower UK. As a Customer Service Advisor, you will be responsible for providing excellent customer service to our clients, resolving their queries in a timely and efficient manner.Key ResponsibilitiesProvide exceptional customer service to clients via phone, email, or...


  • Preston, Lancashire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner at beBee Professionals in Preston, United Kingdom.Key Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate...


  • Preston, Lancashire, United Kingdom Vodafone Australia Full time

    At Vodafone Australia, we're passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll play a key role in helping our customers troubleshoot technical issues and confidently use our services.Competitive Salary and BenefitsWe offer a range of benefits, including a competitive salary, incentives, and...


  • Preston, Lancashire, United Kingdom Max Kirwan Mazda Full time

    Are you passionate about delivering exceptional customer service in a dynamic retail environment? As a Customer Service Representative at Max Kirwan Mazda, you will be the face of our business, working closely with trade and retail clients to provide outstanding support and advice on our extensive range of parts and accessories.The ideal candidate will have...


  • Preston, Lancashire, United Kingdom Lancashire Wildlife Trust Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Brockholes Nature Reserve. As a key member of our commercial outlets team, you will be responsible for delivering exceptional customer service to visitors and event attendees, ensuring a fantastic experience at our...


  • Preston, Lancashire, United Kingdom Skipton Building Society Full time

    Role OverviewWe are seeking a talented Customer Service Representative to join our team at Skipton Building Society. As a key member of our branch team, you will be responsible for delivering exceptional customer service, providing information about our products and services, and helping customers achieve their financial goals.Key Responsibilities:Engage...