Insurance Claims Specialist

1 month ago


Uxbridge, United Kingdom CV-Library Full time

Are you a motivated and ambitious individual looking for an exciting career in the insurance and claims industry? Join our dynamic team, where you'll be responsible for connecting with clients, understanding their insurance needs, and providing them with exceptional support throughout their claims journey.

Key Responsibilities

Connect with new referrals, building a strong rapport and understanding individual insurance requirements.
Manage client accounts and ensure a smooth claims process by liaising with third-party insurers, repairers, and other departments.
Confidently negotiate claim settlements with insurers, maximising client satisfaction and retention.
Deliver empathetic, high-level customer service, especially when assisting clients post-accident and arranging replacement vehicles.
Handle a personal caseload, keeping clients updated on progress, and ensuring accurate record-keeping and communication.

Qualifications and Skills

A strong commitment to delivering excellent service and empathy in all client interactions.
Confident on the phone and effective in written communication.
Strong prioritisation, organisational, and time-management skills with an eye for detail.
Skilled in promoting services, with an enthusiasm for customer service
Proficient in Microsoft Word, Excel, and Outlook; familiar with basic IT operations.

Ideal Candidate

A vibrant, friendly individual who thrives in a fast-paced, supportive environment. Previous experience in insurance, credit hire, or customer account management is a plus.

Perks:

Competitive salary with performance-based commission (up to £500 per month)
Comprehensive training and continuous professional development
Supportive work environment with a focus on work-life balance



  • Uxbridge, United Kingdom Vermelo RPO Full time

    Are you a motivated and ambitious individual looking for an exciting career in the insurance and claims industry? Join our dynamic team, where you'll be responsible for connecting with clients, understanding their insurance needs, and providing them with exceptional support throughout their claims journey. Key Responsibilities Connect with new referrals,...


  • Uxbridge, United Kingdom Vermelo RPO Full time

    Are you a motivated and ambitious individual looking for an exciting career in the insurance and claims industry? Join our dynamic team, where you'll be responsible for connecting with clients, understanding their insurance needs, and providing them with exceptional support throughout their claims journey. Key Responsibilities Connect with new...


  • Uxbridge, United Kingdom GerrardWhite Full time

    Job SummaryWe are seeking a skilled Claims Handler to join our team at GerrardWhite. This is an exciting opportunity for a motivated and ambitious individual to build a successful career in the insurance industry.Key ResponsibilitiesClient Relationship Management: Connect with new referrals, establish strong rapport, and understand their insurance...


  • Uxbridge, United Kingdom Direct Line Insurance Group plc Full time

    About the Job: We are seeking a skilled Pinner Field Technician to work on a shift pattern, covering 40 hours over four days per week. The operating hours will be between 7am and 8pm, Monday to Sunday, with opportunities for overtime.Responsibilities:A current Category B driving licence is required.NVQ Level 2 or similar in light vehicle...


  • Uxbridge, United Kingdom Direct Line Insurance Group plc Full time

    Job Summary: We are looking for a skilled Mobile Vehicle Maintenance Specialist to join our team. The successful candidate will have excellent technical skills and be able to work independently as part of a dynamic team.Key Responsibilities:A valid Category B driving license is essential.NVQ Level 2 or equivalent qualification in light vehicle...


  • Uxbridge, United Kingdom Cover-More Full time

    ResponsibilitiesHandle customer enquiries by phone, email, messaging, and provide advice and assistance regarding policy coverage, policy administration, new or existing claims.Resolve customer complaints within relevant framework.Meet call quality and quantity KPI's.Handle administrative tasks.What We OfferWe offer a range of benefits, including travel...

  • Insurance Agent

    5 months ago


    Uxbridge, United Kingdom Vermelo RPO Full time

    **Customer Insurance Agent** **(First Response Claims Handler)** **Middlesex, Uxbridge - Hybrid Working Available** **Monday****: - Friday shifted between 8am-6:30pm** **Salary: £21,000 - £24,000, plus on average £4,200 PA in commission** **The Company** My client is a leading and expanding motor insurance group who are renowned for their staff...


  • Uxbridge, United Kingdom Sapiens International Full time

    Job DescriptionWe are looking for an experienced Insurance Product Manager to lead our commercial lines product development efforts. The ideal candidate will have a strong background in commercial insurance, excellent analytical skills, and the ability to work effectively with cross-functional teams.Key responsibilities include:Developing and maintaining...


  • Uxbridge, United Kingdom Direct Line Insurance Group Full time

    Welcome to Direct Line Group, where you can start a rewarding career as a Vehicle Maintenance Specialist!Our competitive salary range is £35,000 - £45,000 per annum, based on experience.Who We AreWe are Green Flag, part of the Direct Line Group, and have been serving motorists since 1971. This full-time role requires a valid Category B driving licence.Your...


  • Uxbridge, United Kingdom Cover-More Full time

    Job SummaryWe are seeking a highly skilled and dedicated individual to join our team as a Customer Service Representative. This role involves handling enquiries by phone, email, messaging, and providing advice and assistance to customers and partners regarding policy coverage, policy administration, new or existing claims. If you have strong written and...


  • Uxbridge, United Kingdom Cover-More Full time

    About UsAt Cover-More, we're a global leader in travel insurance and medical assistance. Our team of experts is dedicated to providing top-notch customer service and innovative products that cater to the needs of our clients.Job OverviewWe're seeking an experienced Customer Service Representative to join our team in Ireland or the UK. As a key member of our...


  • Uxbridge, United Kingdom Cover-More Full time

    Job Description Are you ready to grow your career in Insurance? Blue Insurance, now officially known as Cover-More Blue Insurance, is an ambitious insurance business developing innovative products and disrupting the insurance landscape in Ireland and the UK. Originally founded in October 2003, we are an online insurance business providing...


  • Uxbridge, United Kingdom CV-Library Full time

    Litigation Administration Assistant A great opportunity has arisen for a junior professional to join a claims management company, working as a litigation administration assistant. This company provides credit hire and intervention services to 'non-fault' motorists, aiming to provide the highest level of service possible to their customers...


  • Uxbridge, United Kingdom Cover-More Full time

    **Description**: At World Travel Protection, protecting people is our priority. We take care of corporate and leisure travellers, helping them avoid risks before they escalate and providing them with immediate access to the right experts when an emergency happens. Our experience in global travel risk management is the reason we are trusted by travellers,...


  • Uxbridge, United Kingdom Cover-More Group Full time

    Cover-More Group is a global leader in travel insurance, providing innovative solutions to customers across the globe. As our Global Digital Project Lead, you will play a key role in shaping the future of our organization by leading IT projects that deliver strategic business outcomes.About the JobWe are seeking an experienced Technology Transformation...

  • Support Specialist

    2 days ago


    Uxbridge, United Kingdom GerrardWhite Full time

    This role presents a unique chance to work for GerrardWhite, a reputable company in the credit hire industry known for its commitment to excellent customer service and employee satisfaction.The successful candidate will possess experience working in an office environment, managing phone calls, emails, and providing top-notch customer support. All necessary...


  • Uxbridge, United Kingdom GerrardWhite Full time

    Litigation Administration Assistant A great opportunity has arisen for a junior professional to join a claims management company, working as a litigation administration assistant. This company provides credit hire and intervention services to 'non-fault' motorists, aiming to provide the highest level of service possible to their customers throughout their...

  • Information Technology

    2 months ago


    Uxbridge, United Kingdom Cover-More Group Full time

    Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with, such as travel...

  • Phone Agent

    2 days ago


    Uxbridge, United Kingdom GerrardWhite Full time

    GerrardWhite is seeking an experienced Support Specialist to join its team in the credit hire industry.The ideal candidate will possess excellent customer service skills, strong communication abilities, and experience working in an office environment. All necessary training will be provided, but a friendly approach, enthusiasm, and adaptability are...

  • Customer Service Agent

    2 months ago


    Uxbridge, United Kingdom CV-Library Full time

    This is a fantastic opportunity to work for a dynamic, fast moving company within the credit hire industry who pride themselves not only on brilliant service to their customers but also maintaining an enviable place to work. The Ideal Candidate Will have experience of working on the phones in an office environment, managing incoming and outgoing calls as...