Project Coordinator

19 hours ago

Fleet Street, United Kingdom CV-Library Full time

Project Coordinator

This position is responsible for managing and coordinating client requests for various projects to ensure timely and accurate delivery and billing. The role involves effective problem-solving with clients and third-party vendors, facilitating clear communication among multiple stakeholders—including clients, quality assurance, development teams, and directors—to ensure the seamless execution and delivery of projects.

Main Duties and Key Responsibilities:

* Client Request Management:

* Review client requests and collaborate with internal teams to ensure full understanding of requirements.

* Work closely with clients to define and scope project requirements, ensuring clarity on objectives, deliverables, and timelines.

* Project Coordination & Execution:

* Allocate work to developers and facilitate pre- and post-story huddles to promote clarity of requirements.

* Review project test platforms and work with testers to resolve any issues. Identify areas for improvement and implement changes as needed.

* Develop sprint plans to align with project timelines and adjust tasks and priorities as necessary to meet deadlines.

* Attend daily stand-up meetings to ensure all projects are on track, ensuring the presence of necessary attendees for project discussions and following through on action items.

* Stakeholder Communication:

*

* Facilitate clear communication across clients, quality assurance teams, development teams, and directors to ensure effective project delivery.

* Work with client services to align project objectives with client expectations, addressing concerns and ensuring timely service delivery.

* Issue Escalation & Reporting:

*

* Escalate priority issues to senior management as needed, advising them on key correspondence and meetings requiring attention.

* Conduct analysis on how projects impact overall business capacity and performance.

* Administrative Support:

*

* Organize files and documents, manage calendars for multiple parties, and coordinate schedules to prevent conflicts.

* Assist with writing and proofreading correspondence, take meeting notes, and follow up on action items.

* Arrange meetings, book travel, and coordinate rooms and refreshments.

* Welcome customers and guests, attending to any needs during their visit.

Skills, Knowledge, and Experience Required

* Ability to work independently in an unstructured, entrepreneurial software company environment.

* Experience in project management and a customer-facing role.

* Strong general IT knowledge, with experience in Microsoft Office, Jira, and Zendesk is an advantage.

* An interest in design (e.g., banners, page layout) is advantageous but not essential.

Opportunity to travel

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