Sales Support Administrator

2 weeks ago

Monkton, United Kingdom CV-Library Full time

Job Title: Sales Support Administrator

Location: Prestwick, KA9 2TA

Salary: £23k to £25k per year

Job Type: Permanent, Full-Time

If you’re passionate about travel and giving young people opportunities that will inspire and further their learning, we want to hear from you

The successful candidate will be a key part of the sales team responsible for providing key support to the business development team including following up quotes, preparing itineraries and providing general admin support.

Established over 38 years ago, IBT Travel is a market leader within the school travel industry and specialises in high quality tours for schools and groups to destinations across Europe and Worldwide.

Our mission is to make organising school trips easier whilst delivering an excellent client experience so that more young people benefit from these unforgettable and inspiring educational experiences.

We were recently acquired by Literacy Capital Plc, who are experts at investing in and growing SME businesses. Due to the rapid expansion of our company, an exciting opportunity has arisen to join our Sales team as a Sales Support Administrator.

Sales Support 

The successful candidate, after training, will be required to carry out the following tasks:

Quote follow ups for the Sales department
Prepare sample itineraries
Assist with post-booking processes as and when required
Maintaining customer databases
Sourcing flights - checking available routes and costs
Source client information as required
Prepare proposals and quotations
Stay updated on industry trends and competitor offerings
Support the handling of client queries in conjunction with the Sales Team
Provide admin support to the various departments as required
Assist and support with marketing campaigns
Assist with client enquires as required
Attend meetings as required and take detailed minutes
Support with handling of new enquires and creating customer accounts
Excellent attention to detail within written and verbal communication 
Support the Sales Team in maintaining customer relations and providing excellent customer service and support to our clients
Team player who engages and collaborates with customers and colleagues
Desired requirements:

Full understanding of all MS Office packages
Ability to communicate clearly and effectively by phone and email
Be flexible and able to adapt to different departments
Understanding of either French, German, Spanish or Italian an advantage but not essential
Benefits:

Opportunities to travel
Enhanced maternity and paternity pay
Private health care
On-site parking
Company pension scheme
Monday to Friday working days
Please click the APPLY button to submit your CV and Cover Letter for this role.

Candidates with the experience or relevant job titles of; Receptionist, Sales Administrator, Order Processing, Sales Support Office Administrator, Administration, Administration Clerk, Business Administrator, Company Receptionist, Commercial Administrator, Recruitment Administrator, Training Administrator, Customer Success, Admin Assistant, Administration Assistant, Office Administrator, Office Assistant, Reception, General Administration, Business Administrator, Receptionist, Admin Support, Secretary, Clerk, Support Administrator, Office Support, Business Support, Operations Assistant may also be considered for this role

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