Telesales Executive

Internal Sales Executive

Sutton Coldfield

£24k to £30k Plus Commission

Job Summary:

We have a very exciting opportunity for a proactive and customer-focused Sales Executive to manage day-to-day customer interactions, convert quotes into orders, and develop our client's customer base. This role involves handling a high volume of inquiries with precision, providing detailed product information, and maintaining excellent customer relationships. Selling into the Electrical, Engineering, Wholesale, Renewables, Rail, and Oil & Gas sectors and beyond.

Key Responsibilities:

* Handle inbound and outbound calls and emails to/from existing and potential customers.

* Convert quotes into orders through proactive communication and follow-up.

* Develop new sales opportunities through various means, including researching and identifying potential leads.

* Understand customer needs and requirements to provide tailored solutions.

* Maintain and update the prospect database.

* Keep up to date with product and service information as well as competitor offers.

* Upsell products and services where appropriate.

* Provide exceptional levels of customer service with a clear and professional telephone manner.

* Manage and prioritize workload effectively to meet sales targets and deadlines.

* Work collaboratively with internal sales staff and other departments to ensure customer satisfaction.

Qualifications and Skills:

* Strong communication skills with a clear and professional telephone manner.

* Customer-focused attitude.

* Basic computer skills, including familiarity with Microsoft Word, Excel, and PowerPoint.

* Willingness to learn and adapt to new software and sales techniques.

* Strong organizational skills and attention to detail.

* Ability to work effectively both independently and as part of a team.

* Positive and hardworking attitude, with the ability to handle pressure.

* Previous experience in sales or knowledge of electrical products is advantageous but not required.

Excellent Development opportunities

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