IT Operations Manager

1 month ago


Birmingham, United Kingdom CV-Library Full time

Operations Manager - Managed Services

A highly profitable, and well-regarded Managed Services Provider are looking for a Senior Operations Manager to join the team and will act as a line manager for several technical teams, such as their NOC, Core, Service Desk and Network Architecture teams.

This business is looking for an operationally focused individual who can take ownership, and responsibility for the day to day efficiency of the business including the implementation of new processes and SLA/KPI management to contribute to the continued growth.

Key Responsibilities:

Oversee the management of the Network Operations Centre (NOC), Core Networking, Service Desk, and Network Architecture teams.
Ensure seamless operational performance and service delivery.
Develop and implement operational strategies to enhance efficiency and productivity.
Monitor and manage operational budgets and resources.
Foster a culture of continuous improvement and high performance.
Collaborate with senior leadership to align operational goals with business objectives.Ideal Candidate:

Proven experience in an Operational Management role within a Network Provider, ISP, or MSP.
Strong leadership and team management skills.
Excellent understanding of NOC, Service Desk, and Network Architecture operations.
Ability to develop and implement effective operational strategies.
Strong problem-solving skills and attention to detail.
Excellent communication and interpersonal skills.

Paying between 75-90k, depending on experience + car allowance.

Hybrid based - 3 days per week in Birmingham.

Must be eligible to work in the UK



  • Birmingham, Birmingham, United Kingdom Verelogic IT Recruitment Full time

    Job Title: Site Operations ManagerLocation: Midlands-BasedAbout the Company:Our client is a specialist provider of air hygiene and water treatment solutions, supporting various sectors.Position Overview:Due to internal restructuring, our client has opportunities in site operations management. We are seeking an experienced professional to oversee construction...

  • Senior Manager

    2 weeks ago


    Birmingham, United Kingdom Stealth It Consulting Full time

    My client is a global leading Digital Consultancy specialising in Cloud Adoption & Digital Architecture/Transformation and NextGen AI Solutions, with offices in London, Manchester and Glasgow (hybrid working model of 1 day in the office / 4 days remote p/w - as per client request, ad hoc client site travel is also required - 2-3 days a week maximum).Clients...


  • Birmingham, United Kingdom Applause IT Limited Full time

    Job DescriptionWe are looking for a talented Digital Account Manager to join our team. As a key member of our team, you will be responsible for overseeing multiple digital projects, building strong client relationships, and identifying growth opportunities within accounts. You will also collaborate with technical and creative teams to meet and exceed client...


  • Birmingham, Birmingham, United Kingdom Applause IT Limited Full time

    About the RoleWe are seeking a skilled Digital Account Manager to oversee multiple digital projects, foster strong client relationships, and identify growth opportunities within accounts.Key Responsibilities:Oversight of multiple digital projects from start to finishFostering strong relationships with clients to ensure account satisfaction and...


  • Birmingham, Birmingham, United Kingdom Mainstay IT Full time

    About the JobWe are seeking an experienced Finance Manager to join our client's team as a key member of the finance department. As a seasoned finance professional, you will be responsible for overseeing a significant portfolio and playing a pivotal role in shaping the financial strategy for our client.Key ResponsibilitiesYour primary responsibilities will...


  • Birmingham, Birmingham, United Kingdom Leisure (Operations) Full time

    Aquatic Program ManagerWe are seeking a highly motivated and organized individual to join our team as an Aquatic Program Manager. In this role, you will be responsible for developing and implementing new aquatic programs and services that meet the needs of our customers.You will work closely with our team to design and deliver engaging programs, manage...


  • Birmingham, United Kingdom Reinvigoration, A Leading Operations Transformation Consultancy Full time

    Who we are Reinvigoration is a leading global expert operations consultancy and enterprise platform provider enabling organisations to transform their operations and deliver excellence with certainty, every time.We partner with operations leaders, supporting them in transforming their operations and solving their challenges whilst enabling a culture of...

  • Group HR Manager

    3 months ago


    Birmingham, United Kingdom Air IT Full time

    Group HR Manager Based Birmingham / Solihull We are looking for a newly established role of HR Manager to be based out of our Birmingham operations. The role will be a mix of transactional support for the exec team member and their departments as well as managing the HR and Payroll team which consists of 3 regional HRBP, Project & Data Manager and a...


  • Birmingham, United Kingdom Mainstay IT Full time

    **Job Summary:**Mainstay IT is seeking a seasoned professional to oversee the fuel inspection programme for a leading Facilities Management company. The ideal candidate will possess strong leadership skills, technical expertise in MOD fuel infrastructure standards, and excellent communication abilities.Key Responsibilities:Lead and implement a fuel...


  • Birmingham, Birmingham, United Kingdom Spectrum It Recruitment Limited Full time

    Job OverviewSpectrum It Recruitment Limited is working with a leading business to drive their digital marketplace consumer services forward.The ideal candidate will have experience in driving digital transformation and has a proven track record of delivering high-quality infrastructure solutions.This is an exciting opportunity for a talented individual to...

  • Operations Manager

    2 weeks ago


    Birmingham, United Kingdom C&M Travel Recruitment Full time

    Operations Manager – Concierge Luxury Travel Agency (Fully Remote)A unique opportunity to join a rapidly growing Concierge Luxury Travel Agency that specializes in providing tailored, first-class service to clients. The company is seeking an experienced Operations Manager to help scale the business and be a key part of their growth journey.Operations...

  • Operations Manager

    1 month ago


    Birmingham, United Kingdom CV-Library Full time

    Operations Manager Birmingham £45,000 - £50,000 + Benefits Role Profile: Cast UK are supporting a leading distribution business in Birmingham is seeking a proactive and experienced Operations Manager to oversee and optimise their day-to-day operations. This role offers an exciting opportunity for an individual with a strong background in...

  • Operations Manager

    2 months ago


    Birmingham, United Kingdom Tarmac Full time

    At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. Are you an  Operations Manager  looking for your next role? Then we may have just this for you at our...

  • Operations Manager

    2 weeks ago


    Birmingham, United Kingdom Lupapay Full time

    Operations Manager Location: Remote About Us We are a B2B digital bank specializing in providing seamless financial solutions to businesses worldwide.Our services include international transfers, multi-currency wallets, currency exchange, virtual IBANs, and financial and accounting tools.We're committed to simplifying global financial operations and...

  • Operations Manager

    4 days ago


    Birmingham, United Kingdom Taste Hospitality Recruitment Ltd Full time

    Operations Manager West Midlands Luxury Country House Hotel An Operations Manager is required for this stunning hotel located in a beautiful area of the West Midlands.For this role it is essential that you have worked up to management level within a luxury hotel.The hotel offers 35 individually designed bedrooms, along with its award-winning...

  • Operations Manager

    2 weeks ago


    Birmingham, United Kingdom Bis Henderson Full time

    Location: Northfield, BirminghamSalary: £50,000Overview:Are you a seasoned Operations Manager with a passion for driving efficiency and delivering results in a fast-paced logistics environment? We have an opportunity to join a leading FMCG logistics business as Operations Manager, where you will play a pivotal role in ensuring seamless day-to-day...

  • Operations Manager

    2 weeks ago


    Birmingham, United Kingdom S Knights Recruitment Full time

    Our client is a leading provider within the employability sector, committed to delivering high-quality programs that bridge the gap between education and employment. As they continue to expand, they are seeking a dynamic Operations Manager to lead and oversee the day-to-day operations of their AEB programs. The Role: As the Operations Manager, you will take...

  • Operations Manager

    1 month ago


    Birmingham, United Kingdom CV-Library Full time

    Our client is a leading provider within the employability sector, committed to delivering high-quality programs that bridge the gap between education and employment. As they continue to expand, they are seeking a dynamic Operations Manager to lead and oversee the day-to-day operations of their AEB programs. The Role: As the Operations Manager, you will...

  • Operation Manager

    1 week ago


    Birmingham, United Kingdom Zoom Recruitment Full time

    Operations Manager We have a fantastic new opportunity for a permanent position as an Operational Manager for our high-end retail client who are based Birmingham. The purpose of the role would be to manage the day-to-day operations of the distribution centre operation, developing and maintaining an outstanding knowledge of systems, processes and services...

  • Operation Manager

    1 week ago


    Birmingham, United Kingdom CV-Library Full time

    Operations Manager We have a fantastic new opportunity for a permanent position as an Operational Manager for our high-end retail client who are based Birmingham. The purpose of the role would be to manage the day-to-day operations of the distribution centre operation, developing and maintaining an outstanding knowledge of systems, processes and services...