Collections Officer
2 months ago
Collections Officer
Redditch (office based)
£22,500 - £23,500 p/a + commission (OTE £28,000 - £32,000 p/a)
Bell Cornwall Recruitment are delighted to be working with a leader in the debt recovery sector. Due to expansion, they are looking for a Collections Officer to join their contact centre team in their Redditch office.
The Role of a Collections Officer:
This role requires you to remain professional, polite and understanding towards customers, some customers may be more challenging than others, but you will be fully trained before we ask you to make your first phone call. You will receive ongoing support and training within the role to enable you to continue to grow and succeed. Duties include (but are not limited to):
Answering calls from customers that owe money to our local authority clients.
Occasional outbound calls to those who have failed to make payment / contact.
Occasionally negotiating with customers on live chats.
Taking payments.
Completing basic affordability checks and income and expenditures forms.
Negotiating payment arrangements where a customer cannot pay in full.
Identify vulnerable customers.
To be successful, you must be able to demonstrate:
Customer service or contact centre experience.
Excellent communication skills - able to interact effectively at all levels.
A positive attitude and strong work ethic.
Confident, professional phone manner.
Able to work in a fast-paced environment with the ability to provide information quickly and clearly.
Confident in dealing with customers over the telephone - often in difficult circumstances.
Friendly and empathetic, with good active listening skills.
This is an excellent opportunity for a call centre agent looking for a new challenge in a rewarding environment.
Interested? Please click the 'APPLY' button now
BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful.
BELL CORNWALL RECRUITMENT
We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life.
Love Work Be Happy
Follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs.
(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)
-
Collections Agent
5 months ago
Redditch, United Kingdom Novax Recruitment Ltd Full time**Job Title: Collections Agent** **Location: Redditch** **Salary: OTE £30,000 - £50,000** **The Role** - Make outbound calls to customers that owe money to our local authority clients, or third parties acting on their behalf - Collecting payment in full & ensuring a high standard of customer service at all times - Remaining empathic, calm, and acting in...
-
Parcel Collection Driver
2 months ago
Redditch, United Kingdom CV-Library Full timeCollections Delivery Driver Hours: 5 days between Monday to Saturday (10:30 - 14:30) Location: Redditch Hourly Rate: £13.37 p/hr Duration: Contract: Starting 4th November 2024 working through to 13th January 2025 The Royal Mail is a much-loved brand, providing postal delivery services to 64 million people all around the UK. Due to an increase in...
-
Parcel Collection Driver
2 months ago
Redditch, United Kingdom Pertemps Worcester Full timeCollections Delivery DriverHours: 5 days between Monday to Saturday (10:30 - 14:30)Location: RedditchHourly Rate: £13.37 p/hrDuration: Contract: Starting 4th November 2024 working through to 13th January 2025The Royal Mail is a much-loved brand, providing postal delivery services to 64 million people all around the UK. Due to an increase in demand, Pertemps...
-
Telephone Collections Agent
2 weeks ago
Redditch, United Kingdom CV-Library Full timeCollections Agent Pay: £22,308 - £23,999 (depending on experience) + Commission. OTE £28-£32k Job Type: Full-time 37.5 hours, Permanent Location: Redditch Due to expansion, my client is looking to recruit Telephone Collection agents to join the contact centre team. If you are a strong communicator, self-driven and motivated,...
-
Telephone Collections Agent
2 months ago
Redditch, United Kingdom CV-Library Full timeAre you looking for your first job within a growing company? Or do you already have prior Customer Service / Call Centre experience and looking to develop within a new role where you can earn up £6k bonus? Get in touch today! A fantastic opportunity has arisen for Telephone Collections Agents to join a long standing and successful...
-
Collections Advisor
5 days ago
Redditch, United Kingdom CV-Library Full timeCollections Advisor BCR/AB/11364 Redditch £24,000 - £27,000 per annum Bell Cornwall Recruitment are delighted to be working with a UK leading manufacturing and distribution company. They are looking for a Credit Controller to join their finance team in their Redditch office The duties and responsibilities for the Credit Controller role...
-
Call Centre Advisor
5 months ago
Redditch, United Kingdom MPJ Recruitment Ltd Full time**Call Centre Advisor - Collections** **Monday-Friday 9am-5pm** **£23,200, hybrid working available** **Permanent, full time.** MPJ Recruitment are currently working with a brilliant client based in Redditch. You’ll be joining a company with ambitious growth plans who employ over 450 people across the UK and are committed to building a culture where...
-
Office Assistant
6 months ago
Redditch, United Kingdom Blok N Mesh Full timeBlok ‘N’ Mesh is a market leading specialising in the manufacture, supply and installation of temporary fencing systems. With 5 manufacturing facilities and 30 distribution depots around the UK and Europe, Blok ‘N’ Mesh are well placed in the market both home and abroad. We are looking to recruit an Office Assistant to join our Redditch Site on a...
-
Housing Revenues Officer
6 months ago
Redditch, United Kingdom Colbern Limited Full time567128-9754-23336 NCD Housing Revenue Officer Woodrow, Redditch Contract £17.59 per hour PAYE or £22 limited paid via Umbrella Company inside IR35 Our client is looking for an experienced Housing Revenue Officer. Operational purposes - To be focussed and committed to working in partnership and collaboration to engage and support service users in...
-
Health & Safety Officer
5 months ago
Redditch, United Kingdom SF Recruitment Full timeHealth & Safety Officer Ref code: SRK99098482 Engineering, Office Support £35k - 45k per year Redditch, Worcestershire, England Permanent Office Based SF Recruitment are working with a business based in Redditch who is looking for a Health & Safety Officer to join the team £35,000 - £45,000 Office based Role: o Ensure Health, Safety and Environmental...
-
Housing Revenue Officer
5 months ago
Redditch, United Kingdom OWOA Full timeHousing Revenue Officer **Main Purpose**:To work in partnership and collaboration, engaging and supporting service users to meet their rental obligations and sustain their legal agreements with the Council. This role involves proactive early identification of tenants’ difficulties in meeting housing costs and intervening to minimize debt levels while...
-
Health and Safety Officer
5 months ago
Redditch, United Kingdom SF Recruitment Full timeSF Recruitment are working with a business based in Redditch who is looking for a Health & Safety Officer to join the team £35,000 - £45,000 Office based Role: - Ensure Health, Safety and Environmental Procedures are implemented and develop procedures to comply with legal obligations - Co-ordinate health, safety and environmental issues day to day. -...
-
Debt Recovery Specialist
1 month ago
Redditch, Worcestershire, United Kingdom Bell Cornwall Recruitment Full timeCollections OfficerRedditch office based£22,500 - £23,500 p/a + commission (OTE £28,000 - £32,000 p/a)Bell Cornwall Recruitment is seeking a Collections Officer to join their contact centre team in Redditch. The successful candidate will be responsible for answering calls from customers who owe money to local authority clients, negotiating with customers...
-
Telephone Debt Recovery Officer
3 weeks ago
Redditch, Worcestershire, United Kingdom Bristow and Sutor Group Full timeAbout Bristow & Sutor GroupThe Bristow and Sutor Group of companies has been operating for over 40 years, supporting hundreds of local authorities, Transport for London, and National Highways. This is an exciting time to join our team and contribute to achieving our visions for the future. We strive to make our company a great place to work, ensuring our...
-
Enforcement Office Senior Assistant
5 months ago
Redditch, United Kingdom Bristow and Sutor Group Full time**The Company** As a leader in the debt resolution sector, the Bristow and Sutor Group of companies have been operating for over 40 years' supporting hundreds of local authorities and Transport for London. You will be joining Bristow & Sutor during an exciting time to become part of a team that contribute to achieving our visions for the future. We have...
-
Income Officer
5 months ago
Redditch, United Kingdom Bromford Full timeDo you have a passion for customer service? If you want to make a difference in people's lives and have experience of working in benefits, housing income or another related area, we want to hear from you! Some experience in housing or benefits advice would be helpful. Someone who can independently think around a problem or work collaboratively with other...
-
Environmental Maintenance Officer
1 week ago
Redditch, Worcestershire, United Kingdom BAM Construct & Ventures UK Full timeJoin a Sustainable TeamBAM Construct & Ventures UK is seeking an Environmental Maintenance Officer to be based out of Tudor Grange Academy in Redditch.This role offers 10 hours per week, with a salary of £11.44 per hour.We offer an enhanced family-friendly package that includes men's and women's health, fertility support, maternity, paternity and shared...
-
Senior Administration Officer
6 months ago
Redditch, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 342575**Salary**: - £24,228 - £30,208- Prison Environmental Allowance £675 per annum- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: -...
-
Debt Recovery Specialist
2 weeks ago
Redditch, Worcestershire, United Kingdom Pertemps Bond Full timeDebt Recovery OpportunityA fantastic chance has arisen for Telephone Collections Agents to join a long-standing and successful company based in the UK. This role involves working in the office 3 days and home 2, with a growing company that offers fantastic support and training programs.As a Debt Recovery Specialist, you will be responsible for making inbound...
-
Dedicated Recovery Specialist
5 days ago
Redditch, United Kingdom Pertemps Redditch Commercial Full timeA fantastic opportunity has arisen for Telephone Collections Agents to join Pertemps Redditch Commercial, a growing company based in the UK. This role offers a great work-life balance with 3 days spent working in the office and 2 days working from home.About the RoleAs a Telephone Collections Agent, you will be responsible for making inbound and outbound...