Cargo Bike Rider

Zedify is shaking things up in the logistics sector by transforming the way first and last-mile deliveries are done in cities. We're looking for friendly, hard-working individuals with a passion for cycling and a good level of fitness to join our Cambridge team on a full-time or part-time basis.

This is an excellent opportunity to progress your career with a rapidly growing company

About Us

Our tech-enabled cargo bike-first model enhances brands, reduces cost, and is over 90% lower carbon than the next best alternative. We are founded on a mission to make cities cleaner, healthier and more liveable for everyone.

Our passionate, driven team consists of seasoned operations experts, brilliant developers, and high-performing product and growth teams. With some great financial backers and during a period of significant growth, we’re at an exciting stage.

We promote equal opportunities and a workplace where each individual can contribute and realise their full potential.

About the Role

As a Cargo Bike Rider/Courier, you will play a vital role in ensuring efficient and timely delivery of packages to our valued customers, while representing our partners brand through excellent customer service.

The role is 3-5 days per week and you must be able to commit to weekend working.

Key Responsibilities:

* Safely navigate assigned delivery routes using a company-provided bicycle

* Pick up and deliver packages promptly and accurately while adhering to established delivery schedules and cycling safety guidelines

* Provide exceptional customer service by interacting professionally with customers during deliveries and addressing any inquiries or concerns

* Maintain a high level of professionalism and adhere to our partner's uniform and appearance standards

* Use handheld devices and company-provided technology to scan packages, track deliveries, and update delivery status in real-time

* Ensure packages are securely loaded and unloaded, preventing any damage during transportation

* Report any discrepancies, delays, or other issues to the appropriate supervisor or manager promptly

* Adhere to all traffic and safety regulations while cycling and operate the bicycle in a safe and responsible manner

* Comply with all company policies, practices and procedures

* Actively strive to create a safe and dynamic working environment.

Required Skills:

* Strong communication and interpersonal skills to interact effectively with customers

* Ability to work independently, manage time efficiently, and meet delivery deadlines

* Physical fitness and ability to ride a bicycle for extended periods in varying weather conditions

* Punctual, presentable, trustworthy and reliable

* Comfortable using handheld devices and technology for tracking and updating delivery information

* Can commit to day time (9am-5pm) shifts from Monday to Sunday.

Benefits:

* Pay in line with Real Living Wage

* Holiday allowance

* Access to our benefits app (Onsi), which provides various well-being, financial, rewards and family benefits

Sounds interesting? Click the APPLY button to send your CV for immediate consideration.

Candidates with previous experience or job titles, including; Bicycle Courier, Bike Delivery Person, Eco-Courier, Urban Bike Messenger, Zero Emissions Delivery Rider, Sustainable Transport Courier, and Bike-based Logistics Operator, may also be considered for this role