National Technical Trainer

1 month ago

Brighouse, United Kingdom CV-Library Full time

Our client is a successful and well-established leading manufacturer, they have a high-quality, diverse product portfolio, and operates globally in many countries around the world. They are looking to employ an experienced National Technical Trainer (field based) to train internal employees (Service Engineers / others) on their product portfolio (in regards to operation, assembly and maintenance of equipment).

This is a customer facing role with the sole purpose of training and developing internal employees to enable them to be fully equipped with product knowledge and experience to then deliver an effective service to their external customers.

Salary: £35k - £40k depending on experience.

PLEASE ONLY APPLY FOR THIS ROLE IF:

• You are happy to travel to various sites across the UK (possibly with some overnight stays).
• You drive and have your own transport, with a full clean driving license.
• You have at least 3 years experience in a training role.

Main responsibilities:

• Nationwide travel and time away from home on a regular basis
• Customer product training
• Mentor current and new employees on a 1-2-1 basis on site and in house
• Ensure compliance with all industry standards
• Create training videos/literature to help field-based employees and internal teams
• Monitor individuals training records and upskill as required
• Processing training documents and keeping individuals records up to date
• Induction training for new employees
• Creating new procedures
• Bring new ideas and always look to improve procedures

Competencies:

• A minimum of 3 years in a senior training position
• Excellent communication skills
• Computer literate with a good understanding of Microsoft Office 365
• Ability to work alone and part of a team
• Great people skills, confident and engaging approach to training
• Professional, personable and adaptable in your approach and attitude
• The ability to understand the audience and adapt training as required
• To be able to challenge in the correct ways and build relationships
• Enthusiastic, positive, motivated approach
• Willing to travel and work away regularly
• Organised and structured

This role would suit someone with experience in a similar role, such as; Product Trainer / Training Specialist / Training Consultant / Subject Matter Expert / Product Training Coordinator / Regional Trainer / National Trainer / Mentor / Learning & Development Manager / Training Manager / similar training role

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