Cruise Consultant

3 weeks ago


London, United Kingdom CV-Library Full time

Are you passionate about luxury travel and exceptional guest experiences?

As a Personal Cruise Consultant, you will serve as the expert guide for clients looking to explore the world aboard our clients award-winning cruise ships. This role is perfect for a sales-driven individual who thrives on building lasting relationships, delivering tailored recommendations, and creating dream Trips.
Key Responsibilities:

Exceed sales and service standards consistently.
Identify and close sales opportunities via phone interactions.
Engage with prospective and repeat guests to understand their travel aspirations and recommend itineraries.
Deliver personalised service through phone calls and emails
Develop and maintain strong relationships with clients, fostering loyalty and repeat bookings.
Stay informed about current promotions, luxury destinations, and shipboard offerings to provide accurate and enticing details.
Achieve and exceed sales targets through exceptional service and expert product knowledge.
Collaborate with the reservations team to ensure seamless booking experiences for guests. What Our Client Offers:

A competitive salary with uncapped commission potential.
Opportunities to explore the world through discounted travel benefits.
Comprehensive training to deepen your understanding of luxury cruising.
A supportive team environment focused on professional growth and excellence.
Access to exclusive tools and resources to enhance your performance. About You:

Proven experience in sales, hospitality, or luxury travel consulting.
Strong communication skills with a passion for customer service.
Self-motivated and results-oriented with a track record of achieving sales goals.
Knowledge of global destinations and a love for travel.
Ability to thrive in a fast-paced environment while managing multiple priorities


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