Maintenance Operative

1 month ago

Exeter, United Kingdom CV-Library Full time

Tilia Homes are an ambitious, customer focused housebuilder that put people and the planet at the heart of everything we do. We're dedicated to delivering the best possible standards in design, build quality, and service for our customers.

We’re looking for talented and enthusiastic individuals who will share this passion, to join our team.

We have a permanent vacancy for a Maintenance Operative working from our Exeter office and covering new build housing developments across the South West.

Our benefits package includes:

* Company vehicle

* Bonus

* Enhanced Pension Scheme

* Life Assurance

* 26 days holiday with additional bank holidays

* Holiday Buy Scheme

* Employee Assistance Programme

The post delivers multi-trade repairs and maintenance to new build housing developments, providing excellent customer service at all times.

Duties include:

* To carry out general maintenance and repairs to new build properties including associated carpentry, preparation, making good, and other types of internal and external works as instructed by the Customer Services Manager

* To maintain appropriate and accurate records of time, duration and scope of works undertaken, together with materials and plant utilised on each project

* To ensure that all works are undertaken in a safe manner, in accordance with good practice and current legislation

* Requesting necessary materials and plan as required to ensure effective completion of the works, minimising waste and surplus materials wherever possible

* To liaise with customers, ensuring they are kept informed on the nature and duration of works to be undertaken, making appointments where necessary and ensuring these are kept

* To carry out works in a courteous and professional manner, ensuring that the reputation and standing of the association is positively promoted in all dealings

* To provide a customer focused service at all times

* To communicate effectively and work productively with all other staff

* To undertake other related tasks that are reasonably requested by the Customer Services Manager

* Observe and comply with the company policies and procedures for Health and Safety

We’re looking for the following experience or skills:

* Formal training or experience of carpentry, basic plumbing, decoration and maintenance is essential

* Excellent customer service skills

* A full UK driving license is required for this role

Bringing together two trusted housebuilding brands, Tilia Homes and Hopkins Homes, untypical aims to make a positive difference to the UK housebuilding market and help to provide greater access to homes which are affordable for buyers.

Guided by an innovative approach and a commitment to excellence, untypical focuses on creating sustainable, inclusive communities, delivering homes across the UK that people want to live in and are good for the planet.

Our people are at the heart of what we do and in order for us to succeed in becoming the UK’s most customer-centre housebuilder, we are looking for talented and ambitious individuals to join our team

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