Repairs Planner

3 weeks ago

Kentish Town, United Kingdom CV-Library Full time

Job title: Repairs Planner

Location: Camden / Kentish Town

Salary: £19.25ph PAYE / £24.50ph Umbrella

Contract: Long term Temp / Hybrid

We have a fantastic opportunity for someone to join us in the position of Repairs Planner in Camden.  This role is responsible for the provision of effective and efficient administration surrounding repairs, services, compliance works and other technical projec

Responsibilities: 

Planning, scheduling and allocating repairs
Ensuring the correct prioritization of works, balancing the needs of the tenant, the requirements of the tenancy agreement and the efficient use of the available repairs operatives .
Applying correct schedule of rates codes to standard repairs works orders both for the in-house team and for contractors
Liaising with residents in person, by telephone and email to arrange appointments, facilitate the completion of the works, problem solve and resolve complaints  
Tracking and monitoring progress of works to ensure they run smoothly for our residents and trades staff
Create and run end of day reports to identify jobs overdue
Maintaining all tasks, including raising jobs, requisitions, follow on works, sub-contractor works. Ensure all records are always kept up to date including job details, appointments, job statuses, relevant time & dates, costs
Ensuring that the WIPs are worked on (Works in progress).
Ensuring that subcontractors are completing jobs on time and they submit completed paperwork correctly ready for supervisor’ review and contractor payment
Escalate any operatives/ contractors’ issues to the relevant surveyor/ Head of Service
Investigate complaints (informal and formal) and respond to customers both verbally and in writing.
Experience 

Experience within this housing repairs industry is essential 
Previous repairs planning experience 
Strong excel knowledge 
Knowledge of V-LOOKUP
If you are interested in this role, please apply with your CV or call Leah Seber at Build Recruitment

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer

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