Care Worker

Care Workers

**Required for the Crystal Palace/Penge & Cator/Shirley/Beckenham/ West Wickham/Coney Hall & Hayes areas**

**Please ensure that you live within a 4 mile commutable distance of these areas**

You will be working in an environment which offers a high level of care & support, taking care of vulnerable adults in their own homes. You will facilitate their comfort & well-being and actively promote independence.

Care Worker - Benefits:

* Flexible working

* Annual appraisal bonus scheme

* Pension scheme

* Enhanced bank holiday rates

* Paid Holidays

Care Worker - Ethos:

· Ensure that the client is at the centre of the care we deliver

· Treat everyone with empathy, dignity and respect

· Respect the wishes, preferences, social & cultural needs of the client and family

· Maintain and improve the client's comfort and well-being

· Following best practices in the delivery of care

· Working as part of a team in achieving excellence of care

· Everyone is a role model and an ambassador for the service

· Open and honest always and encourage to speak up about concerns and act upon them

· Everybody counts; no discrimination, no exclusion, no bullying – ever

· Work in a way that ensures the company CQC rating is Good or ‘Outstanding’

· Treat all information as confidential

Care Worker - Experience/Qualification:

· Previous experience is preferred but not essential as full training given

· NVQ level 2 or 3 in health & social care an advantage

Care Worker - Key Skills:

· Empathy and sensitivity

· Tact and discretion

· Excellent communication, with good customer service and interpersonal skills

· Attention to details combined with a hard-working attitude

· Ability to remain calm in stressful situations

· Good team spirit and a willingness to help

· Ability to take the initiative and to speak up when things go wrong

· Good written English for short report writing

· Open and honest always

Care Worker - Key Tasks & Responsibilities:

· To visit the client in their home as directed

· Communicate to the relevant manager any concerns regarding a client family or staff

· Proactively identify issues, resolve and document where possible, otherwise escalate to the relevant manager

· Take responsibility for the service. Work independently to deliver a high level of care. Ensure that the client's needs are fully met and report and report to the relevant manager of any changes

· Preparing and serving meals, drinks and snacks

· Assisting the client with personal care like bathing, grooming and getting dressed

· Assist with toileting, including the changing of pads if required

· Client -specific care like moving and repositioning, changing a catheter bag

· Administering oral and topical medication

· Handling household tasks like grocery shopping and laundry

· Support the client in avoiding social isolation, like outings, social visits

· Providing mental and emotional support

· Make recommendations for improving the care and support of the service user

· Follow the clients care plan and other information in the delivery of care

· Document the care you provide

· Report any concerns or incidents to the relevant manager

· Lead by example, and be professional, polite and reasonable always

· Maintain professional relationships with family, friends and other individuals within the client's circle of support

· Collaborate with colleagues and other health and social care professionals to provide the best possible care

· Attend all meetings as required, including supervisions, appraisals and team meetings

· Maintain training, achieve the relevant qualification and seek opportunities for personal and professional growth

· Understand and follow all policies and procedures relevant to the role

· Knowledge of the staff handbook, Code of Conduct for Health & Social Care Workers, the regulatory framework that governs the company, and CQC requirements

· Use company systems and applications relevant to the role

· All other duties and tasks as directed

Contact our friendly Recruitment Team today