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Receptionist Legal

2 months ago

Hall Green, United Kingdom CV-Library Full time

Legal Receptionist Required:
We have an excellent opportunity for to work in a small friendly team and develop their career within law and immigration
If you feel you meet the criteria please click apply
We are looking for a welcoming individual to join as a Receptionist. To be successful, you will have either previously receptionist or customer service experience.
As a Receptionist, will be expected to offer a prompt, efficient and personal service to both new and existing clients, delivering excellent in customer service delivery across the telephone, online or in person.
What the job involves:
* Professionally welcoming all clients and visitors, directing enquiries either in person or over the telephone including copying and certifying ID.
* Overseeing refreshments for clients and prearranged meetings as well as the maintenance and organisation of meeting rooms.
* Taking initial card payments, updating the database and preparing posting slips alongside managing the daily banking, petty cash and receipts.
* Responsible for weekly stationery orders, monthly housekeeping audits, archiving and attendance sheets.
* Ensure compliance with Immigration / Law Society Quality Scheme internal system
What you need:
* Pro-active, self-motivated and passionate about giving outstanding client care with excellent interpersonal and communication skills.
* Proficient in MS Office applications, case management systems and telephone switchboard.
* Attention to detail, accuracy with numbers and calculations as well as organised and practical with the ability to remain calm under pressure