Customer Service Specialist
2 months ago
Office Angels have teamed up with a forward thinking, dynamic client who are in the packaging and manufacturing industry, are looking to recruit a Customer Services Specialist. This role is a busy role and you will based in the office on site in Alton. You will join an established team of individuals who are hardworking, have excellent communication skills as well as enjoying developing within this company and sector.
Salary: £28,000 to £35,000
Hours: 9.00am to 4.00pm Monday to Thursday and 9.00am to 2.00pm on Friday
Benefits: Competitive annual leave plus bank holidays, pension, health plan, death in service, company discount, well-being schemes, cycle to work and much more
Your main duties will be the following;
Provide outstanding customer service experience for designated new and existing customers.
Responsible for OTIF and service levels
Develop and enhance customer relationships to achieve supply needs
Responsible for the resolution of all customer queries, leading discussions with all relevant departments to resolve.
Manage any issues directly with the customer
Assess current processes and implement business improvements
Attendance to all relevant customer meetings & presentations where required.To be considered for this role, you must be able to demonstrate the following;
Deliver exceptional customer service to existing and new customers via the means of telephony and email
PC Literate with knowledge of the following Microsoft Word, Microsoft Excel, and Microsoft Outlook
Demonstrate ability to efficiently plan, organise and manage tasks
Good verbal communication
retain focus and maintain a calm demeanour under pressureIf you think your skills and experience match the above then apply today with your up to date CV or alternatively for a quick response call (phone number removed) and speak to Simon to discuss this role in further detail.
Our client is able to interview ASAP for a quick turnaround - so don't miss out
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
-
Customer Service Specialist
2 months ago
Alton, United Kingdom CV-Library Full timeJob Title: Customer Service Specialist Locaton: Hampshire Industry: Manufacturing Full-time, 37.5 hours per week Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment and enjoy problem-solving? We are looking for a dedicated and driven Customer Service Specialist to join our dynamic team at a leading...
-
Customer Service Specialist
2 months ago
Alton, United Kingdom Adepto Technical Recruitment Full timeJob Title: Customer Service Specialist Industry: Manufacturing Full-time, 37.5 hours per weekAre you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment and enjoy problem-solving? We are looking for a dedicated and driven Customer Service Specialist to join our dynamic team at a leading manufacturing business...
-
Customer Service Specialist
3 weeks ago
Alton, Hampshire, United Kingdom Asmodee Full timeAbout the Role:We are looking for a skilled Customer Service Specialist to join our team at Asmodee UK. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers through inbound calls and the customer service inbox.Key Responsibilities:Providing professional customer service via inbound calls and...
-
Customer Service Specialist
3 weeks ago
Alton, United Kingdom CV-Library Full timeOffice Angels have teamed up with a forward thinking, dynamic client who are in the packaging and manufacturing industry, are looking to recruit a Customer Services Specialist. This role is a busy role and you will based in the office on site in Alton. You will join an established team of individuals who are hardworking, have excellent communication skills...
-
Customer Service Advisor
6 months ago
Alton, United Kingdom TRI Consulting Ltd Full timeSpecialist Medical equipment supplier requires an experienced Customer Service Advisor to act as first point of contact for all customer enquiries relating to products and services. **Responsibilities**: Build sustainable relationships and trust with customer accounts through open and interactive communication. Answering all customer enquiries that may...
-
Customer Service Executive
5 months ago
Alton, United Kingdom TRI Consulting Ltd Full timeSpecialist Medical equipment supplier requires an experienced Customer Service Advisor to act as first point of contact for all customer enquiries relating to products and services. **Responsibilities**: Build sustainable relationships and trust with customer accounts through open and interactive communication. Answering all customer enquiries that may...
-
Customer Service Representative
4 weeks ago
Alton, Hampshire, United Kingdom Adepto Technical Recruitment Full timeAbout the Role:Award-winning Adepto Technical Recruitment is seeking an exceptional Customer Service Specialist to join our dynamic team at a leading manufacturing business within the health and beauty industry. As a key member of our team, you will provide top-notch customer service, ensuring seamless communication and resolution of inquiries.About Our...
-
Alton, Hampshire, United Kingdom Adepto Technical Recruitment Full timeWe are seeking a highly skilled Customer Service Specialist to join our dynamic team at a leading manufacturing business within the health and beauty industry. This role will be the first point of contact for our valued clients, ensuring smooth communication and resolution of any inquiries.About Us:As a renowned and innovative manufacturer, we pride...
-
Customer Order Specialist
1 week ago
Alton, Hampshire, United Kingdom Sainsbury's Full timeJob OverviewWe are seeking a highly organized and detail-oriented Customer Order Specialist to join our team. In this role, you will be responsible for picking and delivering online customer orders to their doorsteps, making every effort to give them exactly what they have asked for.About the RoleThis is a fast-paced, hands-on position that requires a keen...
-
Customer Service Representative
4 weeks ago
Alton, Hampshire, United Kingdom Sainsbury's Full timeAbout the RoleWe are seeking a Customer Service Representative to join our team at Sainsbury's. As a Customer Service Representative, you will be the friendly face of our store, providing excellent customer service and ensuring that our customers have a positive shopping experience.Key ResponsibilitiesProvide exceptional customer service, responding to...
-
Customer Service Coordinator
5 months ago
Alton, United Kingdom Brook Street Full timeA great opportunity to develop your career as a Customer Service Co-ordinator **Customer Service Coordinator** " Alton, Hampshire " Full time / Permanent " £22,600 " Hybrid Working " Monday to Friday 8.30am - 5.00pm **A quick look at the role** - The Customer Service role is a great opportunity for someone who wants to kick start their career and focus on...
-
Customer Services Adviser
5 months ago
Alton, United Kingdom NFU Agency Full time**The Role**: **Customer Services Adviser** **Circa £24,000 - £27,000 Salary (dependant on experience)** **Full Time position,** **Permanent Contract** **Location: Alton Agency, Hampshire, GU34 3NB** **Monday to Friday 8:30am to 5pm** **Introduction to NFU Mutual** NFU Mutual offers a wide range of products and services, including general insurance,...
-
Customer Service Representative
4 weeks ago
Alton, Hampshire, United Kingdom Biffa Full timeAbout the RoleWe are seeking a highly motivated and organized Customer Account Coordinator to join our team at Biffa. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and query resolution for our customers.Key ResponsibilitiesAnswer incoming calls and respond to emails from customers within...
-
Customer Service Representative
1 week ago
Alton, Hampshire, United Kingdom Asmodee Full timeAbout the RoleWe are seeking a skilled Customer Service Executive to join our team at Asmodee UK. This role involves providing exceptional customer service via inbound calls and emails, ensuring customers have a seamless experience with our products and services.Key ResponsibilitiesProvide professional customer service, resolving queries and complaints in a...
-
Customer Service Representative
3 weeks ago
Alton, Hampshire, United Kingdom Biffa Full timeCustomer Account Coordinator Job DescriptionAbout the RoleWe're looking for an experienced customer service professional to join our team as a Customer Account Coordinator. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and query resolution for our customers.Key ResponsibilitiesAnswer...
-
Customer Service Representative
1 month ago
Alton, Hampshire, United Kingdom Adepto Technical Recruitment Full timeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our dynamic team at Adepto Technical Recruitment. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our valued clients, ensuring smooth communication and resolution of any inquiries.Key Responsibilities:Respond to...
-
Customer Service Executive
6 months ago
Alton, United Kingdom Asmodee Full timeWhat does this role involve ? Providing professional customer service via inbound calls and the customer service inbox Logging call backs for Account Handlers Answering queries about company products and services Guiding customers through processes (Including New Accounts, Problem Logs and Spare Parts) Accurately processing orders on the sales...
-
Customer Service Representative
4 weeks ago
Alton, Hampshire, United Kingdom Biffa Full timeCustomer Service RepresentativeAt Biffa, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer service and query resolution for our customers.Key Responsibilities:Answering incoming calls and responding to emails from customers...
-
Customer Service Representative
4 weeks ago
Alton, Hampshire, United Kingdom Asmodee Full timeKey ResponsibilitiesDeliver exceptional customer service via inbound calls and email, ensuring a positive experience for our clients.Log call backs for account handlers and maintain accurate records.Provide in-depth information about our products and services, addressing customer queries and concerns.Guide customers through various processes, including new...
-
Customer Service Advisor
5 months ago
Alton, United Kingdom White Rose Garages Full time**ABOUT US...** Our mission at White Rose Garages is to change the face of the independent garage industry - by having friendly people providing exceptional service - SIMPLE. We have an opportunity for the right individual to come and join the team at our **Alton **workshop as a **Front of House Customer Service Advisor** - it is _REALLY IMPORTANT_ for us...