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Italian Speaking Group Reservation Executive

2 months ago


London, United Kingdom CV-Library Full time

Do you have experience and are passionate about selling the UK & Ireland?

We have an exciting new opportunity for an Italian Speaking Groups Operations Executive to join our client based in London. A leading DMC for London and the UK specializing in hotel bookings specialising in football and concert packages, musical tickets, and much more. Our Group and Incentive department provide expertise in handling all types of groups

Job Details:

* Dealing with groups request on a daily basis
* Invoicing and calling various suppliers, such as accommodation, transport, restaurants, and events to negotiate the rates and availability for each enquiry
* Following up to confirm the group with clients
* Preparing itineraries and tour programmes
* Booking restaurants, entrance fees, coaches, guides etc.
* Preparing invoices
* Handling the rooming list
* Preparing vouchers
* Keeping contact with agencies and suppliers
* Working as a part of a team sharing your experience and knowledge
* Organize tailor-made packages for London as well as tours in Scotland and South England
* Make accurate, rapid cost and profit calculations whilst providing customers with quotations
* Arranging accommodation and ground services bookings

Skills Required:

* Fluent in Italian both written & verbal

* 1 year experience dealing with operations bookings for adult groups, incentives, congress, series, tours in London, Scotland and South England and student groups.
* Worked for a travel agency or tour operator company before (compulsory)
* An understanding of the UK inbound market and the overall tour operator concept
* Good computer literacy with the ability to Microsoft Office
* Strong leadership skills with the ability to take charge and responsibility
* Strong negotiating abilities to work under pressure to satisfy customers' needs
* The ability to maintain a motivated team
* Excellent communication skills in both English and Italian

The Package:

* Salary £25,000 - £28,000
* Monday - Friday

Interested:

If you would like to apply for the above vacancy, please click 'APPLY' or email your cv to (url removed)