Senior Administrator

The Role: Senior Administrator / Southend Office Based

Job Summary

The post entails undertaking all office administration tasks to ensure the effective and efficient running of the Team, office systems and procedures.

Main Duties and Responsibilities

To provide administrative support to the Manager and team

To respect confidentiality and to comply with your duty of confidentiality to the company.  Ensure all information is stored safely and securely

To respond to all telephone or visitor enquiries respectfully and communicate effectively and appropriately

To effectively respond and record applications from prospective telephone contact through to approval at Panel

Ensure filing is completed and files are maintained appropriately, including archives

Undertaking typing as requested within timescales

Ability to take minutes of meetings including, team meetings, providing accurate typed records and disseminating records within agreed timescales

Input data on electronic systems

Undertaking the ordering of stock and processing of invoices

Responsibility for liaison with outside agencies and contactors to book venues, arrange catering and book training places etc

The co-ordination of requests for reference checks, DBS etc, monitoring returns and recording receipt on the Agency’s system

Communication with independent Form assessors regarding checks and queries to ensure the timely and efficient completion of assessments

To support the team with marketing, responding to calls, taking applicant details, sending out letter’s and information packs and possibly assist the team at outside events

To administrate the coordination of the Agency training programme, upload all information to the Agency IT system including training offered, date, attendees, carers training log etc 

To undertake training as opportunities, arise relevant to the post

Undertake any other duties required by the Registered Manager or Company Directors

Knowledge, Experience and Skills

Good levels of literacy and numeracy skills

Typing, telephone and organisational skills

Good attention to detail

Ability to stay calm under pressure

Experience of regulatory inspections

Methodical and thorough approach to work

Organised

Good at juggling tasks and prioritising

A great team player

A desire to show initiative

Good recording and record keeping skills

Other Requirements

Up to date Enhanced DBS and registration to DBS Updating Services

The Package

Salary £25,000 - £30,550 (depending on level of experience)

9:00am – 5:00pm (1 hour for lunch)

25 days holiday + bank holidays

Southend Based

Parking paid for by the company

Company pension scheme