Service Co-Ordinator

2 months ago

Three Bridges, United Kingdom CV-Library Full time

Our client is a global organisation supporting the marine industry through its specialist teams that service electronic and mechanical equipment around the world.  The require a Service Co-ordinator to join their busy team in Crawley, you will join a close knit, busy and friendly team.

Main Duties

Provide excellent customer service – responding promptly to customer enquiries and/or requests for onsite repairs.
Ensure technicians and engineers are scheduled to sites in the UK
Keep customers updated and provide a positive customer service
Keep technicians and engineers informed of any changes to their weekly working schedule
Ensure spare parts are available for every job via collaboration with inventory team
Ensure invoices, record keeping and administrative duties are completed in a timely manner
Some out of hours and weekend rotations may be required

Skills and Knowledge

Experience in a similar role is preferred
First class customer service and administrative skills required
Client focussed ensuring the best outcome for customers
Strong knowledge of MS office
Excellent written and verbal communications skills
Be able to commute reliably to Crawley

Salary and Benefits

£27-29K
Hours: 9am – 5pm Mon-Fri
20 days holiday plus bank holidays
Company Pension
Private Medical Insurance
Referral Program

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