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Account Manager

2 months ago

Peterborough, United Kingdom CV-Library Full time

Job Title: Account Manager

Location: Peterborough (office)

Salary Range: OTE in the region of £35k (negotiable depending on experience) including commission and bonuses

Contract Type: Permanent

Our client, a well-established, growing, family-run SME based in Peterborough, is seeking an experienced Account Manager to join their sales team. As an Account Manager, you will be responsible for managing 100+ accounts, focusing on the 'bronze and silver' accounts, building and developing strong relationships with customers, and ensuring exceptional service.

The ideal candidate will be a motivated and driven individual with a hunger for success. You will be responsible for growing existing accounts by increasing share of wallet and introducing new products.

Key Duties and Responsibilities:

Act as the point of contact for dedicated customers' inquiries
Build and develop rapport with dedicated accounts, addressing customer needs and concerns promptly
Handle incoming sales inquiries via phone and email, identifying opportunities and securing orders
Negotiate and close contracts with existing and new clients
Monitor clients' budgets, explain cost details, and discuss terms of business
Upsell and cross-sell products, ensuring customer satisfaction
Follow up with clients to ensure their satisfaction with products and servicesRequirements:

Proven experience in a similar role
Excellent time management and multitasking skills
Attention to detail and problem-solving abilities
Familiarity with technical or complex information
Sales experience, exceeding targets
Excellent written and verbal communication skills
Experience within the construction/joinery industry is desirable but not essentialIf you are proactive, driven, and have a positive outlook, this is a great opportunity to join a growing organisation. Our client offers on-site parking, provided hot/cold drinks and snacks, recently refurbished offices, a company bonus scheme, reward meals, company charity support, and career progression opportunities.

To apply, please submit your CV and cover letter.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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