Desktop Engineer

Are you a motivated Desktop Engineer looking for a challenging and rewarding role? We're seeking a highly skilled person to join our IT team at our Coalville site.

As a Desktop Engineer, you'll be at the forefront of providing exceptional IT support to our employees. You'll be responsible for troubleshooting, maintaining, and optimising our desktop infrastructure, ensuring seamless operations and user satisfaction.

Key Responsibilities

Technical Expertise: Diagnose and resolve complex IT issues related to desktops, laptops, printers, and other devices.
Problem-Solving: Utilise your analytical skills to identify root causes and implement effective solutions.
User Support: Provide timely and efficient assistance to end-users, ensuring a positive support experience.
Documentation: Create and maintain clear and concise documentation to streamline processes and knowledge sharing.
Security: Adhere to strict security protocols and best practices to protect our IT infrastructure.

Benefits

What We Offer:

Competitive salary and benefits package
Opportunities for professional growth and development
A dynamic and supportive work environment
The chance to be part of a thriving team that makes a real impact Other Benefits include:

Company contributory pension and life assurance schemes
Flexible buy/sell holiday scheme
Eye care vouchers
Cycle to Work Scheme
Fiat discount offer
Free parking provided

Additional Information

This is an office-based position that will require you to work on-site at our head office in Coalville, Leicestershire.

If you're a dedicated Desktop Engineer who thrives in a fast-paced environment, we invite you to join our IT team today

Essential Skills

What you can bring to the team:

Technical Proficiency: Strong understanding of Microsoft-based operating systems, Active Directory, and Office 365 services.
Problem-Solving: Proven ability to troubleshoot complex technical issues and find innovative solutions.
Communication: Excellent communication skills, both verbal and written, to effectively interact with users at all levels.
Teamwork: Collaborative mindset and ability to work effectively as part of a team.
Passion for Technology: A genuine enthusiasm for staying up-to-date with the latest IT trends and technologies.If you have experience as a Desktop Engineer, IT Support Engineer, Technical Support Technician, IT Support Specialist, IT Systems Support, or in a similar role, we'd love to hear from you; apply today

About Company

Antalis is a progressive, market-leading business with a strong culture of teamwork and collaboration and a set of core values that help us deliver the customer experience on which we pride ourselves.

We are known for innovation, expertise, and service; the skill and quality of our teams are our main assets when it comes to winning our customers' trust. Wherever you work in our organisation, your contribution as an individual and as a member of a team is essential to our collective performance.

This is a great chance to join a developing business with big ambitions and have a significant impact. With future career opportunities as you and the business grow