Lettings Manager

2 months ago

Little Lever, United Kingdom CV-Library Full time

Lettings Manager

Permanent

Full time

Salary £27k + OTE/Bonus

Based in Little Lever

Role Summary

The Lettings Manager is responsible for the overall management and performance of their assigned branch. This role involves overseeing lettings operations (HMOs, Residential Lets and Commercial lets), managing staff, and ensuring excellent customer service. The Lettings Manager will work to achieve branch targets, maintain high standards of service, and foster a positive and productive working environment.

If you have a sold background in Lettings and you are ready for the next leap to excel your career, this may be the move for you

Duties and Responsibilities

Operational Management

1. Oversee daily operations of the branch, ensuring efficiency and effectiveness in lettings (HMOs, Residential Lets and Commercial lets)

2. Implement and maintain Standard Operating Procedures (SOPs) to ensure consistent service delivery.

3. Ensure compliance with all relevant property laws, regulations, and company policies.

Team Leadership

1. Lead, mentor, and develop branch staff, fostering a culture of excellence and accountability.

2. Conduct regular performance reviews and provide constructive feedback to team members.

3. Organize and facilitate training programs to keep staff updated with industry trends and best practices.

Client Relations

1. Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction.

2. Address and resolve client complaints and issues promptly and professionally.

3. Oversee client acquisition and retention strategies to enhance customer loyalty.

Financial Management

1. Manage branch budget and financial performance, ensuring targets are met or exceeded.

2. Prepare and present regular financial and operational reports to the Head of Estate Agents.

3. Monitor branch expenditures to ensure they are within the allocated budget.

Reporting to: Head of Estate Agents /Student Haus
Direct reports: Lettings Negotiator, Lettings Administrator

Experience

* Minimum of 5 years of experience in the estate agency industry – specifically HMO lettings

Technical Skills

* Proficiency in using CRM software such as Alto CRM and property listing platforms like RightMove and OnTheMarket.

* Strong financial acumen with experience in budget management and financial planning.

* Knowledge of relevant HMO property laws, regulations, and compliance requirements.

Personal Attributes

* Excellent leadership and team management skills.

* Strong problem-solving abilities and strategic thinking.

* Exceptional communication and interpersonal skills.

* High level of integrity and commitment to maintaining client confidentiality.

* Ability to work under pressure and manage multiple tasks simultaneously.

Disclaimer:
This job description is intended to provide a general overview of the responsibilities and requirements for the position. It is not a comprehensive list of all duties, responsibilities, or qualifications associated with the job. The duties and responsibilities of this role may change without prior notice and the company reserves the right to modify or assign other duties as necessary to meet business requirements

  • Lettings Branch Manager

    4 weeks ago

    Little Lever, Bolton, United Kingdom The Recruit Lab Full time

    Job Title: Lettings Branch ManagerJob Summary:The Lettings Branch Manager is responsible for the overall management and performance of their assigned branch. This role involves overseeing lettings operations, managing staff, and ensuring excellent customer service. The ideal candidate will have a solid background in lettings and be ready to excel their...

  • Branch Manager

    4 weeks ago

    Little Lever, Bolton, United Kingdom The Recruit Lab Full time

    Job Title: Branch ManagerWe are seeking a motivated and ambitious Sales and Lettings professional to run a small team and expand the Branch. To succeed in this role, you need to be extremely hands-on and understand the full life cycle of both Lettings and Sales across HMOs, Residential and Commercial property.Key Responsibilities:* Boosting branch profile...

  • BranchManager

    2 months ago

    Little Lever, United Kingdom CV-Library Full time

    Branch Manager Permanent Full time Salary up to £27k + OTE/Bonus (rising as you progress). Based in Little Lever LAB. are working with a well-established Independent Real Estate and Development Company, with an expanding property portfolio across Manchester, Bolton and Liverpool. They value each and every team member and fosters a culture of a...

  • Branch Operations Manager

    3 weeks ago

    Little Lever, Bolton, United Kingdom The Recruit Lab Full time

    About the Role:As a key member of our team, you will be responsible for boosting branch profile and growing local reputation through networking and relationship building. You will also support the branch with viewings, appointments, and inspections where required, as well as perform ad-hoc administrative tasks.Key Responsibilities:Network and build...

  • Estate Management Professional

    4 weeks ago

    Little Driffield, East Yorkshire, United Kingdom Agricultural Recruitment Specialists Full time £30,000

    Job Title: Lettings ManagerWe are currently working with a highly reputable agency to recruit a Lettings Manager based in East Yorkshire. As a Lettings Manager, you will be accountable for the day-to-day management of the lettings department, while proactively expanding the portfolio.Key Responsibilities:* Arrange and conduct property viewings for...

  • Maintenance Manager

    2 months ago

    Little Witcombe, United Kingdom CV-Library Full time

    Are you a stickler for compliance? Do you take pride in your work? The important stuff: * 'Welcome' bonus - paid after a successful 6 months in role - £200 for full time (T&Cs apply) * Free health club membership (T&Cs apply) * Discounts across The QHotels Collection * Marriott Worldwide discounts * Family & Friends discounts...

  • Data Entry Clerk

    4 weeks ago

    Little Parndon, United Kingdom CV-Library Full time

    Job Title: Data Entry Administrator Location: Harlow, Pinnacles Pay Rate: £12.50 per hour Contract Details: Temporary, Full Time, 8.30am - 4.30pm OR 9am - 5pm, Monday - Friday Responsibilities: 🔍 Data input 📋 Admin 📷 Scanning 🗂️ Filing 🖥️ Inputting missing data onto an Excel...

  • Warehouse Operatives

    2 months ago

    Little Parndon, United Kingdom CV-Library Full time

    Summary: Warehouse Operatives Needed for Short-Term Assignments in Harlow 📦🚚💼 Are you looking for immediate work in the Harlow area? Are you physically fit, reliable, and ready to roll up your sleeves? Our client, a leading organisation in logistics, is seeking Warehouse Operatives to join their team for short-term...

  • Retail Assistant

    5 months ago

    Little Hulton, United Kingdom Farmfoods Full time

    **Retail Assistant - Part Time, 20 hours.** We are looking to recruit a new retail assistant for our shop in Little Hulton, Salford. We offer a permanent part time position working a variety of shifts, with a minimum of 20 hours worked over 4 days from 7 each week, including weekends. **Pay & benefits**: The amount that you will earn depends on your...

  • Retail Assistant

    5 months ago

    Little Hulton, United Kingdom Farmfoods Full time

    **Retail Assistant - Part Time, 12 hours.** We are looking to recruit a new retail assistant for our shop in Little Hulton, Salford. We offer a permanent part time position working a variety of shifts, with a minimum of 12 hours worked over 3 days from 7 each week, including weekends. **Pay & benefits**: The amount that you will earn depends on your...