Customer Service Account Manager

4 days ago


Blunsdon Saint Andrew, United Kingdom CV-Library Full time

We here at Siamo Recruitment are working with a leading employer of Swindon looking to open their wings for a customer focused and passionate Customer Service Account Manager.
 
Our client is a leading print brand who reach to all of the UK providing bespoke products into a range of industries and well know house-hold names. Want to join them on their journey? You’ll work with leading property developers, F1 brands, Football clubs and more.
 
Your role as the Customer Service Account Manager will be nurture and build bonds with existing customer base ensuring our clients customer receive an industry leading service.
 
This role will have you spearheading a range of clients, becoming their point of contact and leading them through a seamless ordering process whilst welcoming new clients to the business post agreements.
 
A strong communicator with a passion for building relationships is essential as you will hold multiple relationships with internal stakeholders. EG: Sales, Production, Finance & Dispatch teams.
 
Why join our client as the Customer Service Account Manager?

Starting salary of £27,000 - £30,000 DOE
Excellent professional development opportunities and regular inhouse progression paths offered
Company pension scheme
Employee Life insurance
Cycle to work scheme
On-site parking 
As the Customer Service Account Manager you will hold the below responsibilities:

Deliver outstanding customer service to all customers around orders, account queries and post-sale relationships.
Manage your dedicated accounts from initial enquiry through to delivery of products.
Communicate effectively through email, phone, and messaging platforms.
Foster strong relationships with clients.
Collaborate with internal teams, including Production, Dispatch, and Finance.
Process production orders using a bespoke CRM.
Ensure timely dispatch of orders through coordination with internal departments.
Address delivery issues with couriers, distributors and ensure customers are up kept up to date. 
 
This Customer Service Account Manager role requires:

Previous customer account management exposure is essential (does not need to be sales exposure)
Excellent verbal and written communication skills.
Strong attention to detail.
Effective problem-solving abilities.
Ability to thrive in a team-oriented and fast-paced environment.
Adaptability and flexibility in managing tasks.
Strong organisational skills and ability to prioritise workload.
Proficient in Microsoft Office and email applications.
Ability to multitask effectively



  • Blunsdon, United Kingdom Bloor Homes - Customer Care Full time

    We are seeking a skilled Customer Care Manager to join our team in our South West Regional Office, based in Swindon. The successful candidate will work as part of a team, liaising with our Construction, Sales, Design & Technical departments. Key responsibilities include:Providing exceptional customer service and supportCollaborating with internal teams to...


  • Blunsdon Saint Andrew, United Kingdom CV-Library Full time

    We are looking for a self-motivated Customer Service Advisor with a minimum of 1 years experience for an existing client based in Swindon to start immediately. Our clients provides technical services to end users and schools across the UK and are looking for an enthusiastic self-driven confident customer service advisor to work alongside a busy team helping...

  • Accounts Administrator

    2 months ago


    Blunsdon Saint Andrew, United Kingdom CV-Library Full time

    We are seeking a detail-oriented and organised Accounts / Sales Ledger Administrator for a 2 month period for holiday cover. About the Accounts Administrator role: * Working hours are Monday to Friday, 9.15am-4.45pm (30 minute break) * Pay rate of £13ph, Weekly Pay * Temporary role for 2 months, starting mid October * Based in SN2 area of...


  • Blunsdon Saint Andrew, United Kingdom 911 Staffing Ltd Full time

    We are seeking a detail-oriented and organised Accounts / Sales Ledger Administrator for a 2 month period for holiday cover.About the Accounts Administrator role: * Working hours are Monday to Friday, 9.15am-4.45pm (30 minute break) * Pay rate of £13ph, Weekly Pay * Temporary role for 2 months, starting mid October * Based in SN2 area of Swindon (easily...


  • Blunsdon Saint Andrew, Swindon, United Kingdom 911 Staffing Ltd Full time

    We are seeking a detail-oriented and organised Accounts / Sales Ledger Administrator for a 2 month period for holiday cover. The Accounts Administrator role is a temporary position that requires a high level of accuracy and a strong work ethic.Key Responsibilities:POD Searches – Use the company website to search for Proof of deliveriesPrice Checking –...


  • Blunsdon Saint Andrew, United Kingdom CV-Library Full time

    The role as Apprentice Payroll Administrator is an exciting opportunity for the right candidate to work within a busy team based in Swindon. An Ideal entry level position if you would like a career in Payroll / Finance. You will be given the opportunity to get involved in a multiple array of tasks whilst working towards your apprenticeship. You will be...


  • Blunsdon Saint Andrew, United Kingdom First City Nursing and Care Full time

    The role as Apprentice Payroll Administrator is an exciting opportunity for the right candidate to work within a busy team based in Swindon. An Ideal entry level position if you would like a career in Payroll / Finance.You will be given the opportunity to get involved in a multiple array of tasks whilst working towards your apprenticeship.You will be...


  • Blunsdon Saint Andrew, Swindon, United Kingdom Service Care Solutions Full time

    Job Title: Residential Care ManagerJob Summary:We are seeking a highly skilled and experienced Residential Care Manager to join our team at Service Care Solutions. As a Residential Care Manager, you will be responsible for the day-to-day running of a residential home, ensuring the highest levels of care and service are provided to children in our care.Key...


  • Blunsdon Saint Andrew, Swindon, United Kingdom Voyage Care Ltd Full time

    Deputy Service Manager OpportunityVoyage Care Ltd is seeking a dedicated and passionate Deputy Service Manager to join our team in Swindon. As a key member of our management team, you will play a central role in supporting the Registered Manager in the day-to-day management of our residential service.Your primary responsibility will be to manage a team of...

  • Facilities Manager

    2 months ago


    Blunsdon Saint Andrew, United Kingdom CV-Library Full time

    Pinnacle Group are looking for an experienced Facilities Manager to act as a single point of contact across a patch of schools based in Swindon. This role requires you to oversee all aspects of the building functions under a Total FM contract and be well versed in facilities management processes.  You will be joining our Total FM team based in Swindon....


  • Blunsdon Saint Andrew, United Kingdom CV-Library Full time

    Air Conditioning / HVAC Manager required in South West England  Leading packages in the market reflective of £45K to £60K starting salary, plus bonus! * Dynamite Recruitment exclusively partner with this employer on all vacancies. Vacancies aren't advertised by the employer directly, so you will not be able to apply elsewhere. Please...


  • Blunsdon Saint Andrew, United Kingdom Dynamite Recruitment Full time

    Air Conditioning / HVAC Manager required in South West England Leading packages in the market reflective of £45K to £60K starting salary, plus bonus!* Dynamite Recruitment exclusively partner with this employer on all vacancies. Vacancies aren't advertised by the employer directly, so you will not be able to apply elsewhere. Please call the Lead Recruiter...

  • Professional Driver

    3 days ago


    Blunsdon Saint Andrew, Swindon, United Kingdom phs Group Full time

    Are you looking for a role that offers excellent benefits, great career development opportunities, and a chance to make a real difference in the community?We are seeking a professional driver to join our team at phs Group, the leading hygiene services provider in the UK, Ireland, and Spain. As a washroom service driver, you will be responsible for visiting...


  • Blunsdon Saint Andrew, Swindon, United Kingdom TOPPS TILES Full time

    Unlock Your Potential in the South WestWe are seeking a dynamic and results-driven Senior House Builder Sales Professional to join our team at Topps Tiles, home to premier UK tile brands. This exciting opportunity offers a competitive salary of £50,000 - £60,000 per annum, depending on experience.About UsAs a leading provider of high-quality products and...


  • Blunsdon Saint Andrew, Swindon, United Kingdom Leaders In Care Recruitment Ltd Full time

    Leaders In Care Recruitment Ltd is seeking an experienced Children's Home Manager to join their team. The ideal candidate will have a proven track record of delivering high-quality care and support to young people.Key Responsibilities:Ensure the provision of high-quality care, support, and accommodation to young people.Supervise and motivate the management...

  • Customer Service

    2 months ago


    Saint Ives, United Kingdom CV-Library Full time

    Join Our Customer Service Team! Position: Customer Service Representative Hours: Monday - Friday office hours Pay Rate: £11.44 per hour (37.5 hours per week) Location: St Ives Holidays: Closed on Christmas Day and Boxing Day Dress Code: Smart/Casual About the Role: Are you passionate about providing top-notch customer service? Do you have a...

  • Maintenance Engineer

    2 months ago


    Blunsdon Saint Andrew, United Kingdom CV-Library Full time

    Pinnacle Group are looking for an experienced Maintenance Engineer to assist in the delivery of Total FM contracts across a patch of schools based in Swindon. Your will be responsible for the maintenance of campus buildings, electrical & mechanical systems and all associated component parts.  You will be joining our Total FM team based in Swindon,...

  • Bar Attendant

    4 weeks ago


    Blunsdon Saint Andrew, Swindon, United Kingdom Greene King Full time

    About the Role:As a Bar Staff member at Greene King, you'll be the face of our hospitality, delivering exceptional customer experiences that leave a lasting impression. Your passion for great service and attention to detail will shine through in every interaction, from recommending drinks to ensuring every pint is poured to perfection.Key...

  • Bar Attendant

    4 weeks ago


    Blunsdon Saint Andrew, Swindon, United Kingdom Greene King Full time

    Key Responsibilities:Deliver exceptional customer experiences, ensuring every visit is memorable and enjoyable.Develop a deep understanding of our drinks menu, making informed recommendations to customers.Prepare and present drinks to the highest standards, meeting specifications and customer expectations.Provide excellent service, greeting, serving food,...

  • Bar Team Member

    4 weeks ago


    Blunsdon Saint Andrew, Swindon, United Kingdom Greene King Full time

    As a Bar Staff member at Greene King, you will be the face of our business, providing customers with a memorable experience every time they visit. Your role will be to create a warm and welcoming atmosphere, ensuring that every customer feels valued and appreciated.Key responsibilities include:Providing exceptional customer service, ensuring that every...