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This Role: Lettings Advisor

Salary: £28,619

Permanent Role based on a 37.5-hour week

This post qualifies for our smarter working policy with the expectation of being office based 2 days per week & working 3 days from home

Location: Beeston - Free on-site parking is
available.

As the Lettings Advisor you will be required to manage the re-letting of a patch of current and forthcoming void properties, sourcing housing applicants by various methods including through local authorities and MTVH?s internal transfer list, managing applicant short-lists, undertaking eligibility checks, and coordinate lettings with local housing teams. You will be required to ensure that all lettings are fully compliant with agreed processes, and that systems are updated in a timely manner.

The role will include managing relationships with internal and external stakeholders to help with void property management and to minimise re-let times. You will need to work with our customers on identifying any possible risks or support required and liaising with relevant teams accordingly. Lettings processes will need to be followed as well as MTVH policies and procedures and you will be required you to ensure that all void and other property records are kept accurate and up to date.

You will also be responsible for managing the end of tenancy process, through to instructing for empty property works to commence.

The key target is to ensure that rent loss is kept to a minimal and re-let performance is maximised.

Other responsibilities include managing tenancy change requests, including successions.

What you?ll need to succeed

To succeed in this role you must:-

*Demonstrate an understanding of the social housing sector

*Able able to work under pressure and manage your own workload,

*Have strong communicator acting as a point of contact for internal and external stakeholders,

*Proven strong administrative and organisational skills,

*Performance driven

*Ability to work well as part of a team

.

Interview Date to be confirmed

Please note :- we do not currently offer visa sponsorship.

What?s in it for you?

Our benefits include:-

28 days annual leave plus 8 bank holidays (pro rata for part time) per year
2 volunteering days per year for things like helping out in local communities
An additional ?Beliefs day? once a year to have an extra a day off
Supported family friendly approach with extended parental leave
Enhanced pension with matched contributions of up to 9%
Option to buy or sell up to 5 days annual leave per year
Life assurance cover 3 x your salary
Cycle2work scheme
Hybrid Working - Dependent on job role and department
Health cash plan scheme for your everyday healthcare needs which you can add your family members too
Tenancy deposit ? interest free loan to help with rental deposits and season Ticket loan
Access to extensive learning and training opportunities with Wisebox platform
Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation
About us

We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH.

Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing.

We provide a platform of Network groups for employees to share views, tell us what we?re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-

Gender
Ethnicity
LGBTQ+
Disability
Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment