Damp & Mould Administrator

We are looking to recruit an experienced Damp & Mould Administrator who has worked in the property maintenance sector. An understanding of the causes of damp and mould would be an advantage.

Main Responsibilities:

* Contacting tenants by phone and email to book appointments for inspections and repairs

* Logging multiple engineer work requests onto the in-house job management system and tracking each request through to completion

* Raising purchase orders for materials relating to each job

* Allocating jobs to subcontractors

* Continually liaising with trade Operatives (subcontractors), tenants and clients (local authority or housing association) by phone and email regarding updates on repairs

* For each job completion, checking job notes and photographs to ensure works can be invoiced

Skills / Experience for this role:

* Excellent communication skills; written and verbal

* Ability to multi-task to manage a demanding workload in a fast-paced environment

* Excellent planning and administration skills

* An understanding of the causes of damp and mould would be an advantage

Gilmartins is a family owned and run business; our staff are valued and our ethos is to promote from within. Where your career progresses with us is shaped by your own ambition, personal drive, performance and skills – it’s all in your hands

We work in social housing and provide reactive repairs for local authorities and housing associations.

Gilmartins has moved to the Woodside Estate in Houghton Regis (Houghton Hall Park) to a modern, well equipped office with great facilities.

Company Benefits:

* Career development opportunities

* Employee Welfare Scheme – access to a range of support and advice by telephone and a via a mobile phone app

* Free Personal Trainer group sessions after work every Thursday

* Hamper at Christmas

This is a permanent full-time position based in our office (not remote working).

Hours of work are 8am-5pm Monday to Friday. There is a requirement by rota to stay until 6pm once a month and to work 1 Saturday or Sunday in 4 which is paid extra to salary