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Allocations and Lettings Specialist

2 months ago

Houghton Regis, United Kingdom CV-Library Full time

Houghton Regis, Bedfordshire – hybrid working with a minimum of 2-3 days a week in the office

Your day as an Allocations & Lettings Specialist at Peabody could start with reviewing new build properties for upcoming allocations, before working closely with our Neighbourhood Managers to arrange viewings and sign-ups for potential tenants. Then, you might find yourself collaborating with local authorities to manage priority transfers and rehousing needs, ensuring that homes are let as efficiently as possible and that customer queries are handled with care.

In this role, you’ll be at the heart of ensuring Peabody’s homes are filled quickly and efficiently, minimising empty homes and maximising income. You’ll work collaboratively with various teams to ensure properties meet compliance standards, re-let times are minimised, and customer satisfaction is kept high. You may be required to carry out viewings with prospective residents, so a flexible approach is essential for this role.

You’re a proactive problem-solver who thrives in a fast-paced environment. You’ll enjoy building strong relationships with colleagues and external partners, ensuring that all lettings, allocations, and rehousing needs are handled with care and efficiency. If you’re committed to delivering exceptional service, ensuring compliance with housing regulations, and improving the lives of our residents, this could be the perfect role for you.

If you’re detail-oriented, passionate about housing, and ready to make a difference, we want to hear from you. You’ll be a key player in our mission to provide quality homes and services, helping people across our communities thrive.

Please note: Initially the first 3 month's will be Mon-Fri, 9AM to 5PM working from the Houghton Hall office and then 2 -3 days a week as minimum will be required.

To be successful in this role, you’re:

* able to work to tight deadlines while being conscious of the need for timely action.

* experienced across a range of housing functions such as lettings and allocations, housing options, and homelessness prevention.

* knowledgeable of housing law and have working knowledge of the processes required for the allocation of social housing.

* knowledgeable of using choice based letting systems, nominations, processing voids, relets and new properties

* have strong IT skills and can interrogate information and devise and produce accurate reports for stakeholders

* experienced in liaising with external stakeholders whilst being mindful of GDPR

Here just a few of the benefits for working at Peabody:

* Flexible and hybrid working

* 30 days’ annual holiday plus bank holidays

* Two additional paid volunteering days each year

* Flexible benefits scheme, including family friendly benefits and access to a discount portal

* 4 x salary life assurance

* Up to 10% pension contribution

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer