Service Delivery Manager

4 days ago


Livesey, United Kingdom CV-Library Full time

Service Delivery Manager

South East London

Salary: £35k-£40k, plus company car, bonus, pension, and healthcare

Hours: 40 hours per week, Monday to Friday, plus 1 in 4 Saturdays

Are you an experienced Manager from Logistics and Operations?  Are you a natural leader? Have you managed health and safety?  if so, please read on

The Role:

This role is all about managing logistics, operations and people, the business is growing at a fast rate.

?          Ensure the budget is met and used to maximise productivity

?          Manage the frontline collection service and supervise up to 60 employees

?          Resolve customer complaints quickly and efficiently

?          Reduce lost work hours due to sickness, accidents and injuries

?          Manage fleet compliance including daily checks and ensure vehicles are compliant with the Road Transport Directive, Working Time Regulations and Waste Regulations

?          Carry out disciplinary and grievance procedures

?          Develop and maintain relationships with internal and external stakeholders

?          Manage staff usage and agency costs

?          Manage the resources of the contract to maximise profitability, legal compliance and safety performance

Ideal Candidate:        

?          Experience in training staff and delivering toolbox talks, e.g. manual handling trainer

?          Strong people management and team leadership skills

?          Fleet management

The company: Leaders and experts in their filed, offering development and career paths - a well-respected industry leader



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