Senior Account Manager

1 month ago

Chelmsford, United Kingdom CV-Library Full time

A client of ours in the Chelmsford area are recruiting a Senior Account Manager to join their team. This is a full-time permanent position working Monday - Friday 8.00am - 5.00pm and paying between £30,000 - £35,000 per annum depending on experience.

Working in a small business development team of 2 and reporting to the Sales Manager, key duties include but are not limited to:

Drive engagement and regular contact with all Short/Long Term Hire Customers with view to retain and/or extend Hire period.
Actively seek out New Business opportunities for hire, nurturing these and converting them into contracts.
Be responsible for all new enquiries together with follow-up of all quotes within 30 minutes. Upsell accessories and other equipment wherever possible.
Respond to all enquiries within 30 minutes, preferably contacting by telephone in the first instance.
Ensure covering POs are accurately created and are secured for all contracts for the duration of the Hire and any subsequent extension
To assist in arranging hire collections.
Responsible for monthly invoice run ensuring all details are correct; e.g. dates, amounts, delivery charges.
To be responsible for all Hire exchanges
Correctly using the CRM system ensuring all Customer details, notes and relevant information are correct and up to date and correcting if needed.
Assist in maintaining the pricing guide for hire Customers including bespoke pricing for key Customers.
Ensuring complete awareness of cross hire pricing and processes.
Periodically review Hire T&C's and Hire agreements in accordance with the Sales Operations Manager
Keeping accurate records of Hire stock and attending stock takes as and when necessary.
Achievement of all Targets and KPIs set by the Sales Operations Manager
Put customers and people at the heart of all activity.
Skills and Experience required to be considered for this Senior Account Manager position:

Exceptional written, verbal and telephone skills.
Ability to work under pressure
Highly organised
Outgoing, friendly personality who is able to develop strong business relationships with all Stakeholders
Self-motivated
Great Benefits to working for this company include:

20 days holiday + birthday and Christmas off
Health insurance
Corporate events
Learning and Development opportunities
And moreIf you feel like you meet the above criteria & would like to be considered for this Senior Account Manager position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat. #officejobs

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