Customer Account Manager
1 month ago
Job Title: Customer Account Manager
Location: Thetford / Hybrid Role
Salary: £35,000- £40,000
Reports to: Senior National Account Manager.
Company Overview:
My client is a leading supplier in the beauty and personal care industry, known for providing high-quality products to a wide range of clients. They have a reputation for innovation, excellent customer service, and fostering strong partnerships across the beauty sector. They are looking for a dedicated and dynamic Customer Account Manager to join their growing team and help them continue to deliver exceptional service to their clients.
Role purpose:
To be the central point of contact for all things associated with relevant customer accounts, managing customer relationships, costing products and forecasting account performance, project managing new product development through to manufacture, liaising internally to ensure that we deliver for the customer on time and in full and developing/activating plans to grow each account.
Key responsibilities:
* Manage several allocated customer accounts, ensuring a positive, effective, and productive working relationship with each to encourage growth and profitability.
* Generate accurate product costings and quotes, tailoring them meticulously to ensure they meet the needs of both the business and the customer.
* Work closely with the Customer, NPD team, Packaging Technologist, Purchasing, and Operational teams on both new projects and existing product lines, ensuring projects are delivered on time.
* Setting up products, sales orders, and bills of materials on the system.
* Identifying and rectifying any problems related to existing or potential orders and/or customers.
* Working with customers to agree on annual forecasts and create a joint business plan to ensure that these are met.
* Deliver overall sales and margin targets, and other associated KPIs, accurately to forecast.
* Negotiate manufacturing contracts, underwrite agreements, stock sweeps, and customer concessions, and ensure signed documents are retained centrally.
* Monitor and review finished goods and component stocks by account and manage the lifecycle.
* Meet with customers as and when necessary to discuss current and prospective business or new product opportunities.
* Be the voice of the customer internally, working closely with all functions to ensure delivery to customer requests are met.
* Monitor and review own performance, reporting updates to the manager periodically.
Required skills & experience
* Experience of B2B customer sales and working as an account manager in the health & beauty industry, or similar.
* Proven experience of confidently creating, developing, and managing relationships with key customer accounts and with internal departments and stakeholders.
* Competent Excel skills, with a keen eye for data accuracy.
* Great communication skills (both verbal and written), conveying views and ideas logically internally and externally.
* Self-motivated and enthusiastic with the ability to work unsupervised, using their own initiative to drive personal development, with a passion for the cosmetics and health and beauty industry.
* Excellent organisational skills, with the ability to prioritise and multi-task.
* Good foundational negotiation skills.
* Commercially savvy, with a clear understanding of win/win strategy
-
Customer Account Manager
1 month ago
Thetford, United Kingdom Refyne Full timeJob Title: Customer Account ManagerLocation: Thetford / Hybrid RoleSalary: £35,000- £40,000Reports to: Senior National Account ManagerCompany Overview:Our client is a leading supplier in the beauty and personal care industry, known for providing high-quality products to a wide range of clients. They have a reputation for innovation, excellent customer...
-
Customer Account Manager
1 month ago
Thetford, United Kingdom Refyne Full timeJob Title: Customer Account ManagerLocation: Thetford / Hybrid RoleSalary: £35,000- £40,000Reports to: Senior National Account ManagerCompany Overview:Our client is a leading supplier in the beauty and personal care industry, known for providing high-quality products to a wide range of clients. They have a reputation for innovation, excellent customer...
-
Account Manager
1 month ago
Thetford, United Kingdom CV-Library Full timeWe are recruiting on behalf of a prestigious and well-established manufacturer of Health & Beauty Products. Due to their continued growth, development and demand they are seeking to employ an Account Manager for their Thetford site. They work with some of the world’s biggest brand owners, contract manufacturing household brands, and we also manufacture...
-
Account Manager
1 month ago
Thetford, Norfolk, United Kingdom Reed Full timeAccount Manager Job DescriptionWe are seeking a skilled Account Manager to join our team at Reed. As an Account Manager, you will be responsible for managing customer relationships, product costing, forecasting account performance, and overseeing new product development.Key Responsibilities:Manage a portfolio of customer accounts, fostering positive and...
-
Account Manager
1 month ago
Thetford, Norfolk, United Kingdom Reed Full timeAccount Manager Job DescriptionWe are seeking a skilled Account Manager to join our team at Reed. As an Account Manager, you will be responsible for managing customer relationships, product costing, forecasting account performance, and overseeing new product development.Key Responsibilities:Manage a portfolio of customer accounts, fostering positive and...
-
Account Manager
1 month ago
Thetford, United Kingdom CSS Full timeJob Title: Account ManagerWe are seeking a highly skilled Account Manager to join our team at CSS, a prestigious manufacturer of Health & Beauty Products. As an Account Manager, you will be responsible for managing customer relationships, costing products, and forecasting account performance.Purpose of the Role:To be the central point of contact for all...
-
Account Manager
1 month ago
Thetford, United Kingdom CSS Full timeJob Title: Account ManagerWe are seeking a highly skilled Account Manager to join our team at CSS, a prestigious manufacturer of Health & Beauty Products. As an Account Manager, you will be responsible for managing customer relationships, costing products, and forecasting account performance.Purpose of the Role:To be the central point of contact for all...
-
Account Manager
2 months ago
Thetford, United Kingdom Reed Full timeAccount Manager Job Type: Full-timeLocation: ThetfordSalary: £38,000 We are looking for a dedicated Account Manager to become the central point of contact for customer accounts within a leading health & beauty product manufacturer. The role involves managing customer relationships, product costing, forecasting account performance, and overseeing new...
-
Account Manager
4 weeks ago
Thetford, United Kingdom CSS Full timeWe are recruiting on behalf of a prestigious and well-established manufacturer of Health & Beauty Products. Due to their continued growth, development and demand they are seeking to employ an Account Manager for their Thetford site.They work with some of the world’s biggest brand owners, contract manufacturing household brands, and we also manufacture own...
-
Account Manager
2 weeks ago
Thetford, Norfolk, United Kingdom Reed Full timeJob Title: Account ManagerWe are seeking a highly skilled and experienced Account Manager to join our team at Reed. As an Account Manager, you will be responsible for managing customer relationships, driving sales growth, and delivering exceptional customer service.Key Responsibilities:Manage a portfolio of customer accounts, fostering positive and...
-
Account Manager
2 weeks ago
Thetford, Norfolk, United Kingdom Reed Full timeJob Title: Account ManagerWe are seeking a highly skilled and experienced Account Manager to join our team at Reed. As an Account Manager, you will be responsible for managing customer relationships, driving sales growth, and delivering exceptional customer service.Key Responsibilities:Manage a portfolio of customer accounts, fostering positive and...
-
Field Account Manager
3 weeks ago
Thetford, Norfolk, United Kingdom Rentokil Initial Full timeJob Title: Field Account ManagerWe are seeking a highly motivated and results-driven Field Account Manager to join our team at Rentokil Initial. As a Field Account Manager, you will be responsible for managing a portfolio of existing customers, building relationships, and identifying new sales opportunities.Key Responsibilities:Manage a portfolio of circa...
-
Field Account Manager
3 weeks ago
Thetford, Norfolk, United Kingdom Rentokil Initial Full timeJob Title: Field Account ManagerWe are seeking a highly motivated and results-driven Field Account Manager to join our team at Rentokil Initial. As a Field Account Manager, you will be responsible for managing a portfolio of existing customers, building relationships, and identifying new sales opportunities.Key Responsibilities:Manage a portfolio of circa...
-
Senior Customer Relationship Manager
1 week ago
Thetford, Norfolk, United Kingdom Reed Full timeJob Title: Account ManagerJob Summary:We are seeking a skilled Account Manager to join our team at Reed. As a key member of our sales team, you will be responsible for managing customer relationships, product costing, forecasting account performance, and overseeing new product development.Key Responsibilities:Manage a portfolio of customer accounts,...
-
Field Account Manager
2 weeks ago
Thetford, Norfolk, United Kingdom Rentokil Initial Full timeAbout the RoleWe are seeking a highly motivated and results-driven Field Account Manager to join our team at Rentokil Initial. As a Field Account Manager, you will be responsible for managing a portfolio of existing customers, building relationships, and selling additional services to drive business growth.Key ResponsibilitiesIdentify and source new business...
-
Field Account Manager
2 weeks ago
Thetford, Norfolk, United Kingdom Rentokil Initial Full timeJob Title: Field Account ManagerJoin Rentokil Initial, a leading provider of washroom, floorcare, and aircare services, as a Field Account Manager. This exciting role offers a unique opportunity to build relationships with existing customers, identify new sales opportunities, and drive business growth.About the Role:As a Field Account Manager, you will be...
-
Field Account Manager
3 weeks ago
Thetford, Norfolk, United Kingdom Rentokil Initial Full timeJob Title: Field Account ManagerJoin Rentokil Initial, a leading provider of washroom, floorcare, and aircare services, as a Field Account Manager. This exciting role offers a unique opportunity to build relationships with existing customers, identify new sales opportunities, and drive business growth.About the Role:As a Field Account Manager, you will be...
-
Field Account Manager
1 month ago
Thetford, Norfolk, United Kingdom Rentokil Initial Full timeJob Title: Trainee Field Account ManagerAbout the Role:We are seeking a highly motivated and ambitious Trainee Field Account Manager to join our team at Rentokil Initial. As a Field Account Manager, you will be responsible for managing a portfolio of existing customers, building relationships, selling additional services, and taking care of their every...
-
Field Account Manager
1 month ago
Thetford, Norfolk, United Kingdom Rentokil Initial Full timeJob Title: Trainee Field Account ManagerAbout the Role:We are seeking a highly motivated and ambitious Trainee Field Account Manager to join our team at Rentokil Initial. As a Field Account Manager, you will be responsible for managing a portfolio of existing customers, building relationships, selling additional services, and taking care of their every...
-
Field Account Manager
2 weeks ago
Thetford, Norfolk, United Kingdom Rentokil Initial Full timeJob Title: Trainee Field Account ManagerAbout the Role:We are seeking a highly motivated and ambitious Trainee Field Account Manager to join our team at Rentokil Initial. As a Field Account Manager, you will be responsible for managing a portfolio of existing customers, building relationships, selling additional services, and taking care of their every...
