Fleet Aftermarket Support Manager

2 months ago


Little Burstead, United Kingdom CV-Library Full time

We have an exciting new opportunity for a Fleet Aftermarket Support Manager who thrives in a fastpaced, exciting, and dynamic organisation. As a key member of the Fleet Aftermarket team, we are looking for an experienced professional with a passion for building relationships and enhancing customer service. We are looking for real Go-getter attitude. You thrive on Problem Solving, never accepting face value, but get to the root cause of the challenge and can present your solutions.
As the fleet market becomes increasingly competitive on product and price, Ford Fleet will continue to strive for differentiation through excellence of service to fleet customers, and in particular CV fleet customers. Fleet Aftermarket plays a vital part in providing the reassurance and convenience of professional aftermarket support to Ford's largest customers under the banner of Ford Pro.
Specific Responsibilities include:
* Support fleet sales in delivering speedy resolutions to aftermarket concerns and systemic issues raised by fleet customers.
* Raise Emerging Concerns - Voice of Customer and insight driving QSF metrics as necessary through established channels.
* Support fleet sales with aftermarket tender input as maybe required from time to time.
* Promote the use of the Ford Liive Centre by fleets for all single VIN cases.
* Support Sales Business Manager's with aligned fleets
* Support assigned service growth fleets to achieve their service growth objectives.
* Support assigned IHW fleets to ensure their continuous and smooth operation with managing IHW.
* Identifying and exploiting opportunities for parts sales growth and Authorised Repairer service growth where possible.
* Support Ford Pro Events
Your profile:
* Customer focused with the ability to develop strong relationships
* Drive for results / Self-starter with the ability to remain focused and pursue issues to a resolution
* Good communicator with competent written, verbal and particularly presentation skills
* Excellent organisational skills, ability to deal with a variety of competing tasks simultaneously
* Ability to work both independently and as part of a team.
* Comfortable working under pressure to manage key deliverables against hard deadlines
* Ford product, technical and warranty knowledge an advantage
* Competent use of Microsoft Office suite
* A current and valid full driving license is essential
Working pattern and location:
* Full time (Monday – Friday)
* Based within commuting distance to Ford Dunton, Basildon, Essex
* Hybrid working with Minimum 2 Days in office
* Some travel within UK may be required including overnight (Fully Expensed)
What we can offer you:
* Competitive Salary up to £42,500 depending on experience
* Other company benefits include: 25 days annual leave, company contributory pension plan, cash back health care scheme, life assurance, car salary exchange scheme, exclusive discounts on
* everyday purchases as well as exclusive discounts on car purchases.
* Potential to progress within the company, with global opportunities updated regularly



  • Little Burstead, United Kingdom MSX International Limited Full time

    We have an exciting new opportunity for a Fleet Aftermarket Support Manager who thrives in a fastpaced, exciting, and dynamic organisation. As a key member of the Fleet Aftermarket team, we are looking for an experienced professional with a passion for building relationships and enhancing customer service. We are looking for real Go-getter attitude. You...


  • Little London, United Kingdom eRecruitSmart Full time

    Porsche Centre West London seeks a highly skilled Fleet Business Development Manager to join their team. This role offers a unique opportunity to develop new business partnerships and manage existing fleet clients.This is an exciting time to be part of the Porsche Retail Group, as you will have the chance to work with one of the world's most iconic...


  • Little London, United Kingdom eRecruitSmart Full time

    Porsche Centre West London is looking for a highly experienced Senior Account Manager Corporate Fleet to join their team. This is an exceptional opportunity to work with a world-renowned brand and take your career to the next level.You will be responsible for managing a portfolio of high-value corporate clients, providing expert advice and guidance to help...


  • Little London, United Kingdom eRecruitSmart Full time

    We are seeking a highly motivated Corporate Sales Professional Fleet Specialist to join our dynamic team at Porsche Centre West London. As a key member of the sales team, you will play a crucial role in driving business growth and expanding our customer base.With a strong focus on client relationships and account management, you will be responsible for...


  • Little Warley, Essex, United Kingdom AFI group of companies Full time

    We are seeking a highly skilled MEWPS Engineer to join our team at AFI Group of Companies. This is an exciting opportunity for a motivated individual to work in a fast-paced, growing national company with excellent career stability and progression prospects.The salary for this role is approximately £55,000-£70,000 per annum (DOE), plus overtime, bonus,...


  • Little Burstead, United Kingdom Premium Country Pubs Full time

    General Manager in Training OpportunityWe are seeking an experienced leader to join our team as a General Manager in Training at Premium Country Pubs.About the Role:Drive business growth and develop a high-performing team.Develop and implement strategies to increase revenue and profitability.Lead by example, embodying our company values and...


  • Little Burstead, United Kingdom Premium Country Pubs Full time

    General Manager in Training Job DescriptionWe are currently recruiting for a General Manager in Training to join our team at Premium Country Pubs.About the Role:Assist the district manager in driving business growth and developing the team.Contribute to the creation and implementation of business plans.Collaborate with colleagues to achieve sales targets.Key...


  • Little Burstead, United Kingdom Hamelin Full time

    Role OverviewHamelin is a pioneering organization that reimagines life for individuals with learning disabilities and autism. As a Talent Acquisition Specialist, you will be responsible for managing a high-quality candidate-focused recruitment process across Hamelin.Key ResponsibilitiesMaintain and update job postings on job boards, careers pages, and the...


  • Little Burstead, United Kingdom Premium Country Pubs Full time

    General Manager in Training Position AvailableWe are seeking an ambitious and talented individual to join our team as a General Manager in Training at Premium Country Pubs.About the Role:Take on the challenge of managing a busy pub, driving sales and profitability.Develop and implement marketing strategies to attract new customers.Build and maintain...


  • Little Burstead, United Kingdom BranWell Ford Associates Limited Full time

    Job Summary:BranWell Ford Associates Limited is a well-established law firm seeking a highly skilled Private Client Solicitor to join their team in Essex. The ideal candidate will have a minimum of 4 years of post-qualification experience in private client law, with a strong track record of handling complex and sensitive matters. You will be responsible for...


  • Little Burstead, United Kingdom BranWell Ford Associates Limited Full time

    Job Title: Private Client Solicitor LeadBranWell Ford Associates Limited is seeking an experienced Private Client Solicitor to join their thriving team in Essex. As a key member of the Private Client team, you will handle a diverse and engaging caseload of private client matters, working closely with high-net-worth individuals, families, and business owners...

  • Service Manager

    6 days ago


    Little London, United Kingdom Look Ahead Care and Support Full time

    We are seeking an experienced Service Manager to join our Young People service in Hounslow.As a Service Manager, you will be responsible for leading and managing a team of staff to deliver high-quality services to young people.The salary for this role is £32,922.00 per annum, working 40 hours per week.Benefits include 25 days Annual Leave, pension schemes,...


  • Little Warley, Essex, United Kingdom AFI group of companies Full time

    We are AFI Group of Companies, a leading provider of access solutions, from hire and purchase of access equipment to accredited training and service/maintenance of machines. With a current network of 21 hire locations across the UK, we prioritize Health and Safety and hold various accreditations.We offer a competitive salary package for our MEWPS Engineer,...

  • Mechanic Team Lead

    2 weeks ago


    Little Chalfont, United Kingdom Citygate Automotive Full time

    Job Overview:Citygate Automotive is seeking an experienced Vehicle Maintenance Professional to join our team. As a key member of our team, you will be responsible for maintaining our fleet of vehicles to a high standard. Your primary responsibilities will include receiving work from the workshop controller and carrying out related checks, administration and...


  • Little Coates, United Kingdom DX Group Full time

    Territory Sales Manager An exciting new opportunity at DX! Up to £44,900 inclusive of Car Allowance/Company Car - Year 1 OTE £55k- £70k+ (uncapped commission) Ideally with Logistics/Parcels/Freight experience. All About You You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are...


  • Little Coates, United Kingdom CV-Library Full time

    Territory Sales Manager An exciting new opportunity at DX! Up to £44,900 inclusive of Car Allowance/Company Car - Year 1 OTE £55k- £70k+ (uncapped commission) Ideally with Logistics/Parcels/Freight experience. All About You You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX...


  • Great Burstead, United Kingdom CV-Library Full time

    SEN Support Worker in Essex, CM11. 2 x 12 hours shifts per week available for a fun-loving, proactive, and dedicated SEN Support Worker, to work with a cheeky chap with quadriplegic Cerebral Palsy. Up to £18.00 gross per hour. Nearest Tube/Station: Billericay Wage/Salary: £16.00 Weekdays, £18.00 Weekends. £29,900.00 + per annum....


  • Little London, United Kingdom Look Ahead Care and Support Full time

    Are you a compassionate leader who can make a real difference in the lives of vulnerable individuals?We're looking for a dedicated Team Leader to join our Homelessness service in London, working closely with clients to help them overcome their challenges.About the Role:Work with a dynamic team to provide support and guidance to clientsCollaborate with...


  • Little Stukeley, United Kingdom Genesis Technology Services Full time

    About the RoleWe are looking for an experienced administrative professional to join our team as an HR Administrator. The successful candidate will be responsible for providing high-quality administrative support to the HR team, including processing employee data, conducting background checks, and preparing employment contracts.Key Responsibilities1. Provide...

  • HGV Technician

    2 months ago


    Little Chalfont, United Kingdom CV-Library Full time

    HGV Technician Salary: Up to £20.50 per hour, additional £0.50 per hour if you hold an HGV driving licence plus Veolia benefits Hours: 40 hours per week, Monday to Friday.Overtime is paid at 1.5 Location: Old Council Depot, London Road East, Amersham, HP7 9DT Join us today and you will be eligible for a sign-on and retention bonus of...