Operational Business Analyst

2 months ago

Springfield Lancashire, United Kingdom CV-Library Full time

Operational Business Analyst (MHHS) - £40k
Utilities, Stakeholder Management, Workshops, Operations, Coaching, Industry Relationships

This highly successful organisation are looking for an Operational Business Analyst to join an established software team. You will have a strong background in the Metering and Energy sector who is used to dealing with supporting services and providing leadership and direction. Relevant operational experience within the UK Energy or Utilities sector is required with a strong understanding of Energy metering.

Key duties includes:

Working across the Retail Energy teams to review activities and ensure the most cost-efficient is used
Supporting SLA and Service Delivery through process improvements and product enhancements  
Provide operational advice, resulting in best practice implementation
Identify service delivery improvements within Retail Energy
Preparing achievements against key deliverables and effectively managing conflicting priorities
Coaching stakeholders through workshops to maximise industry knowledge  
Core skills & experience for this Operational Business Analyst role includes:

Proven experience with relevant operational experience within Energy or Utilities sector
Management of others including setting clear direction and delegating of tasks
Responding flexibly to Retail Energy contract issues and identifying solutions and improvements
Excellent communication and facilitation skills
Please get in touch on (phone number removed) if you would like further details.

If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks.
 
Contact – Alex Palmer
 
Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustment at any stage of the application process.

Please follow us on twitter @erinassociates for similar roles

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