Account Manager

1 month ago

Manchester, United Kingdom CV-Library Full time

TMC Account Manager
We have a fantastic opportunity for an experienced and professional TMC Account Manager with a minimum of 3 years in a similar TMC Account Management role.
Role:
* The role of Account Management is to manage the strategic commercial relationship between our organisation and its valued customers. This role is a senior position within the UK Account Management team with a responsibility to mentor and develop team members.
* The role will provide first level support to team members along with resolving any customer issues within UK Corporate. This will involve working closely with Operations and other internal departments to proactively establish solutions to business or customer challenges.
* The role will act as a mentor to other members in the team and provide leadership to drive continuous improvement and better relationships with customers.
Essential functions of the job
* Full ownership and accountability for an individual portfolio of premium corporate customers. This includes delivering all account management activities in line with standards.
* Ownership for wider UK Corporate client base and accountable for driving following metrics Profit, Retention and Growth.
* Proactively support the Account Manager Supervisor in delivering the department objectives, managing and motivating staff, technology adoption, continuous department improvement and excellent customer relationships.
* Work with the Account Manager Supervisor to increase customer satisfaction levels across the business. Measured through regular customer satisfaction surveys with an objective of increasing the UK Corporate NPS.
* Review and improve other team members work to ensure the department is constantly operating to high operating standards.
Other responsibilities of the job
* Communicate with internal departments to streamline processes with the ultimate objectives of improving the customer experience and internal productivity.
* Take ownership of industry knowledge and events to ensure you are subject matter expert within the team to drive constant improvement.
* Identify business risks and ensure these are escalated within the organisation, logged in salesforce and proactively managed through to resolution.
* Build and develop multi-level relationships with customers. This includes proactively reviewing UK client base, potential risks or gaps and bringing relevant senior colleagues into meetings.
* Develop an Account Management survey to understand customer requirements and drive continuous improvement.
* Proactively look for business development opportunities with UK clients through referrals, consolidation, working with overseas account managers and new business.
* Perform other duties as assigned.
Experience needed for this job
* Extensive TMC Account Management with at least 3 years experience
* Knowledge of key client market (Professional Services, Financial and Entertainment)
* Salesforce competent
* Proven record of understanding company business and values, successful client management and high client satisfaction
Competencies
* Collaborative team-player with the willingness to support departmental activities
* Analytical mindset with experience of reporting, analysis and travel program management
* Problem solver with a calm and considered approach under pressure
* Flexibility and willingness to work within changing priorities with enthusiasm
* Seasoned communicator with the ability to build and maintain a strong working relationship with colleagues, clients and suppliers
* Excellent negotiation and resolution skills, and able to anticipate the needs of clients
* Strong presentation skills for a variety of audience levels and sizes
* Consistent attention to detail and high levels of accuracy
* Proficient use of Microsoft Office Suite and other software packages

  • Account Manager

    1 month ago

    Manchester, United Kingdom Fruugo Ltd Full time

    Job Title: Account ManagerFruugo Ltd is seeking a highly skilled Account Manager to join our team. As an Account Manager, you will be responsible for managing our Chinese merchant accounts, identifying opportunities for growth and improvement, and collaborating with other departments to drive revenue and improve retailer performance.Key...

  • Account Manager

    1 month ago

    Manchester, United Kingdom Fruugo Ltd Full time

    Job Title: Account ManagerFruugo Ltd is seeking a highly skilled Account Manager to join our team. As an Account Manager, you will be responsible for managing our Chinese merchant accounts, identifying opportunities for growth and improvement, and collaborating with other departments to drive revenue and improve retailer performance.Key...

  • Accounting Manager

    2 weeks ago

    Manchester, United Kingdom Michael Page (UK) Full time

    Accounting ManagerAre you looking for a challenging and rewarding role within a leading accountancy and business advisory company? We have an exciting opportunity for an experienced Accounting Manager to join our team at Michael Page (UK).This role involves preparing and reviewing statutory accounts, including consolidations and cash flows, under UK GAAP,...

  • Account Manager

    4 weeks ago

    manchester, United Kingdom C&M Travel Recruitment Full time

    Account Manager required by a Global Travel Management Company. Up to 45K plus bonus. Based in Manchester – Hybrid. Clients from the worlds of Entertainment, Financial and the Professional Services Sectors.Account Manager Responsibilities:Ownership and accountability for your portfolio of business travel clients. Driving profit, growth and ensuring...

  • Management Accountant

    3 weeks ago

    Manchester, United Kingdom Winsearch Full time

    Job SummaryWe are seeking a highly skilled Management Accountant to join our team at Winsearch. As a key member of our finance department, you will be responsible for preparing and reviewing management accounts, including variance analysis and budgeting.You will also be responsible for compiling group reporting and local management information packs,...

  • Management Accountant

    4 weeks ago

    Manchester, United Kingdom Get Recruited Ltd Full time

    Management Accountant OpportunityWe are seeking a highly skilled Management Accountant to join our team in Manchester City Centre. As a Management Accountant, you will be responsible for providing financial support to the Finance Manager and contributing to the production of monthly management accounts.Key Responsibilities:Support the Finance Manager in the...

  • Management Accountant

    4 weeks ago

    Manchester, United Kingdom Get Recruited Ltd Full time

    Management Accountant OpportunityWe are seeking a highly skilled Management Accountant to join our team in Manchester City Centre. As a Management Accountant, you will be responsible for providing financial support to the Finance Manager and contributing to the production of monthly management accounts.Key Responsibilities:Support the Finance Manager in the...

  • Account Manager

    1 month ago

    Manchester, United Kingdom CV-Library Full time

    Account Manager required by a Global Travel Management Company. Up to 45K plus bonus. Based in Manchester - Hybrid. Clients from the worlds of Entertainment, Financial and the Professional Services Sectors. Account Manager Responsibilities: Ownership and accountability for your portfolio of business travel clients. Driving profit, growth and ensuring...

  • Management Accountant

    4 weeks ago

    Manchester, United Kingdom Get Recruited Ltd Full time

    Management Accountant OpportunityWe are seeking a highly skilled Management Accountant to join our team in Manchester City Centre. As a Management Accountant, you will be responsible for providing financial support to the Finance Manager and contributing to the production of monthly management accounts.Key Responsibilities:Support the Finance Manager in the...

  • Management Accountant

    4 weeks ago

    Manchester, United Kingdom Get Recruited Ltd Full time

    Management Accountant OpportunityWe are seeking a highly skilled Management Accountant to join our team in Manchester City Centre. As a Management Accountant, you will be responsible for providing financial support to the Finance Manager and contributing to the production of monthly management accounts.Key Responsibilities:Support the Finance Manager in the...

  • Management Accountant

    4 weeks ago

    Manchester, United Kingdom Agility Resoucing Full time

    Job Title:Assistant Management AccountantJob Summary:We are seeking a highly skilled and experienced Assistant Management Accountant to join our client's team in Manchester. The successful candidate will work closely with the Management Accountant/Financial Controller to prepare monthly, quarterly, and annual accounts, including forecasting and budgeting.Key...

  • Management Accountant

    4 weeks ago

    Manchester, United Kingdom Agility Resoucing Full time

    Job Title:Assistant Management AccountantJob Summary:We are seeking a highly skilled and experienced Assistant Management Accountant to join our client's team in Manchester. The successful candidate will work closely with the Management Accountant/Financial Controller to prepare monthly, quarterly, and annual accounts, including forecasting and budgeting.Key...

  • Management Accountant

    3 weeks ago

    Manchester, United Kingdom CV-Library Full time

    Page Personnel are recruiting for a permanent Management Accountant on behalf of an international business headquartered in Manchester City Centre. Client Details The organisation is a leading player in their sector with ambitious plans for the future. Based in Manchester, our client is a market leading business with global operations. Description The...

  • Account Managers/Senior Account Manager

    3 weeks ago

    Manchester, United Kingdom Adria Solutions Ltd Full time

    Senior Account Manager - Remote Are you an experienced professional with a knack for strategic growth and client relationship management? Our client is looking for a Senior Account Manager—business Development to join their vibrant team during an exciting expansion phase. In this role, you will oversee the account management function, ensuring clients...

  • Account Manager

    1 month ago

    Manchester, United Kingdom CV-Library Full time

    Account Manager Manchester Circa £30,000-£35000 + uncapped commission CCA are delighted to be working with a leding brand based in Manchester who are looking to recruit a new Account Manager position. This is a permanent role, based in their central Manchester offices, with high earning potential and career growth on offer for the right...

  • Management Accountant

    4 weeks ago

    Manchester, United Kingdom Agility Resoucing Full time

    LocationUnited Kingdom, ManchesterJob TypePermanentJob OpportunityWe are seeking a highly motivated and detail-oriented Graduate Management Accountant to join our team at Agility Resourcing. As a key member of our finance department, you will play a crucial role in supporting the Management Accountant and Financial Controller in preparing monthly management...

  • Management Accountant

    4 weeks ago

    Manchester, United Kingdom Agility Resoucing Full time

    LocationUnited Kingdom, ManchesterJob TypePermanentJob OpportunityWe are seeking a highly motivated and detail-oriented Graduate Management Accountant to join our team at Agility Resourcing. As a key member of our finance department, you will play a crucial role in supporting the Management Accountant and Financial Controller in preparing monthly management...

  • Management Accountant

    3 weeks ago

    Manchester, United Kingdom WH Finance Ltd Full time

    Management Accountant Job DescriptionOur client, WH Finance Ltd, is a well-established hotel group seeking a highly skilled Management Accountant to join their growing team. This is a varied role where you will assist in the day-to-day financial activity of multiple hotels under different brands.Key Responsibilities:Prepare monthly management accounts and...

  • Management Accountant

    3 weeks ago

    Manchester, United Kingdom WH Finance Ltd Full time

    Management Accountant Job DescriptionOur client, WH Finance Ltd, is a well-established hotel group seeking a highly skilled Management Accountant to join their growing team. This is a varied role where you will assist in the day-to-day financial activity of multiple hotels under different brands.Key Responsibilities:Prepare monthly management accounts and...

  • Management Accountant

    1 month ago

    Manchester, United Kingdom Get Recruited Ltd Full time

    Management Accountant - Part Time OpportunityWe are seeking a highly skilled Management Accountant to join our team on a part-time basis. As an Assistant to the Finance Manager, you will be responsible for the end-to-end Management Accounts, Balance Sheet Reconciliation, Budgeting, VAT Returns, Payroll, and year-end processes.Key Responsibilities:Support the...